Had to be in the area to pick up a few items so decided to stop by Ikea for Swedish Thursdays where…read moreselected entrees are 50% off. I learned this was the last of the Swedish Thursdays for the summer and that they had changed up their menu since my last visit over a year ago. The fish n chips have been replaced with cod balls and chips and they added falafel balls with couscous. The line up for this promotion was very long circling all the way around to the stairs but they managed it well. We opted for three items: the meatballs, the falafel balls and the cod balls. The presentation of each was great, especially the falafel balls and couscous. I was not a fan of the cod balls. The star of the meals was the falafel...tasted great with the couscous and garlic aioli. It was a positive food experience.

Originally, I was a little upset that IKEA only offered three different days for delivery all of…read morewhich I happen to work. I really didn't want my stuff left out in the open while I was at work. But I found them a bit heavy when I visited IKEA and there was no way I was gonna lug them all the way from the Lyft ride down a little flight of stairs, down a walkway down another little flight of stairs, down another walkway to the back of my house and then down another mini flight of stairs. They are 47 pounds each. I only weigh 100 they text you first thing in the morning to let you know when their ETA is. They call you 10 minutes before arrival and you can even talk to them and ask them to leave it somewhere specific for $39 delivery for IKEA family membership, which is free. This is really good service. I would definitely do it again. If you've had concerns. About delivery... IKEA delivery by a real person, communication is real not bots, they even called to ask where I'd like the boxes put since I told them no one was home. Back of house. Down the mini stairs if it's not too heavy for him. He said no problem. Sure enough. Put it at the base of my stairs. *** the box weights like half of me so very much appreciated that I didn't have to get it down those 8 steps. Thanks IKEA

I gotta say, I'm really impressed with this furniture. I bought a couch and bed, and they're great…read morequality, especially for the price. And honestly, the fact that they're easy to clean with a dog is a major bonus. I would definitely recommend it.!

Just moved back into the area and needed to get a few things. Now with the events over the last…read moreyear I see the importance of supporting local businesses. So In my search for some new furniture I was pleased to find that q living furniture locally sources their furniture( atleast the pieces that we looked at ) the pieces we looked at are made to order. The warranty on the framework of the sectionals are top shelf, and the fact that the manufacturer is local within 45 minutes of the show room was a major selling point. The staff is extremely knowledgeable and super friendly they are extremely easy to talk to so if your unclear or have a specific idea in mind for your living situation I highly recommend you stop in and check them out. Oh and if you're worried about the coronavirus they stick to the guidelines set forth by the provincial health order/mandate.

Just went back to Homey Home in Richmond. This store is easily the nicest in Richmond. Found some…read morecool counterstools!

Homey Home Interiors is known for its excellent customer service and high-quality products…read more Customers can expect a pleasant shopping experience and top-notch furniture that is both stylish and durable. We recently had an excellent experience with Homey Home Interiors. Their staff are very pleasant and helpful. During our first visit, we met with Aiko who is knowledgeable, patient, and very willing to help, which led us back to their store on the second visit. We then met with Charles, who was also very helpful, went the extra mile for his customers, and was very knowledgeable. We had an issue with the products we received, and when we reached out to Homey Home Interiors, Inka was the one who helped us out. Inka responded to our requests promptly and professionally and got the issue resolved. Homey Home Interiors' delivery guys are very professional, it is very impressive. We are very pleased with their service, their professionalism is much appreciated. We would recommend Homey Home Interiors to anyone who is looking for quality customer service and products.

Their furniture is cheap, but very low quality. A sofa that we purchased 1.5 years ago is already…read morefalling apart: there are depressions on both arms and the fabric is beginning to wear. We don't have children. We don't have pets. And we are pretty easy on our possessions. Other furniture we purchased from other companies at the same time has held up very well. When I wrote to Scan Designs to ask about what actions we might take, it was suggested that I pay them to have the arms fixed, though the depressions are clearly a result of poor construction. Anyway, lesson learned.

I was under the impression that you did not think my post worth of Reply, How ever I see that you…read morekeep replying to my posts and reviews. So you should stop degrading your self, and admit your fault, you are an old man, so act like one and be wise not stupid. As a consumer it is my responsibility to alert other consumers of your wrong doing by selling defective goods and try to cover it up by plastic and instead of admitting your fault and understand that CUSTOMER IS ALWAYS RIGHT, call your self a small business owner. NO SIR, This does not let you off the hook. How ever you do try to bring your self and your business down by calling your self ( A small business owner ), this does not justify you to sell damage goods. The second per of chairs was ordered by phone on Feb 14th 2019, the name of the person that took the order was Pat Wong, she said one of the chairs are on the floor and the other one is in the back, although I asked for both to be in the box like the other 2 that I purchase a month before, She said they do not have any more in the box how ever they have two available in excellent conditions, one is on the floor and one is in the back. When we came and pick them up, There were three staff over there, Sofia, another lady behind desk and a young tall guy who brought both chairs with him from back and helped me to put it in my vehicle. I never saw you, and you were not present at that moment both chairs were wrapped with plastic. When we took the chairs home and un wrapped the plastic I saw the weight mark on one of the chairs. They were not mark of a plastic wrap, I have taken picture of that mark as a evidence and documented that sent one to BBB as a evidence, and also sent it to you by Email. the weight Mark on the chair that you foolishly and timidly try to imply as a plastic wrap mark that is a foam disfigure and naturally expand, Did not expand as you call it, and re shaped by itself after being in our apartment for almost one week. The fact that now after posting these reviews and complaints to Better Business Bureau you are trying to justify your mistake by lying, make me feel and believe that You do indeed think of your self a SMALL BUSINESS OWNER. therefore I feel so sorry for you. You are as old as my father, all your hair is white, i was brought up in a family and culture that they thought me respect people around me the way you like to be respected, specially people that are older than you, ( They said white hair colour is meaning of a wisdom, but when I see people at your age dis respectful to others and try to step on others in order to move up, that makes me wonder about you. On your respond instead of saying sorry, you call me names, you lie about me asking for discount and refer me of someone that is not happy in his life. I NEVER ASKED FOR DISCOUNT, ALL I ASED WAS FOR YOU to respect me as a customer and acknowledge your mistake by saying sorry. I can tell you this much, Now I know for sure that you are indeed a sad, miserable person in your life ( As you are seeing everybody the way your feel about your self and your life, although you own 2 big furniture stores, but you want to cheat by lying, FOR OTHERS, INFORMATION TO READ: I am not the only person that is not happy with your store, You DO HAVE FEW COMPLAINT against your company in Better Business Bureau, If you think this is the end of me, you are sadly mistaking, I will be posting review about you and your business on weekly basis everywhere on social media, I am planning to contact the Local NEWS and report you to them as well. You wished that you would have said sorry in the first place, Instead of being rude and dis respectful. I Promise You.

We looked for a new sofa at nearly every furniture store in the Lower Mainland before stopping at…read moreParamount. I wish we had made it our first stop! Our salesperson was knowledgeable and experienced in interior design and furniture, and helped us navigate the wide range of brands and styles in their showroom. Once we decided on a piece, she was most thoughtful with fabric quality, texture and colour for the sofa and even the pillows! She came to our house to make sure the sofa size was right for our room and our fabric choice would fit in with the rest our decor. Our salesperson also shared ideas for layout and other pieces to consider down the road. It was like having our own designer! Need new furniture? Go to Paramount!

Paramount Home & Design had horrible customer service. Once you have paid them, they will vanish…read moreinto thin air. Don't ever count on them in helping you with detective product or honor their warranty. STAY AWAY!

We purchased a coffee table that featured a natural stone top. Regret that mere weeks after…read morereceiving the piece the top cracked along one of the natural veins. It was replaced following conversation and advocacy from our sales person. Would highly recommend Geetha in Richmond as a helpful and trustworthy sales associate. Very pleased with the product as it's the statement piece we were looking for. Great product great people and great service.

Extremely satisfied with the variety and quality of Jordan's products. Your customer service…read morerepresentative Geetha was extremely knowledgeable and provided great information on the handstone furniture. I loved the Amish story and the canadian made fine furniture. Would definitely recommend Jordans to friends and family and if they plan to visit the the Richmond showroom - Geetha for sure !

Do you like baskets? Do you like wicker? Then you will love Cathay Importers!…read more The Cathay store in Chinatown is a labyrinth of wicker baskets in every size and shape imaginable. Just when you think no one could carry this many baskets in one shop, you turn the corner and find a massive back room with, you guessed it, more wicker baskets! Amongst the wicker you will find various home and garden accents from signs and decorations to vases and the like. Plus, everything is totally affordable. Cathay Importers show up at trade and arts and crafts show around the city, so you are bound to find them somewhere close to you. If not, take a trip to Chinatown and peruse. If you can't find the basket you want here, it doesn't exist!

Need kitchen and houseware knick knacks or woven baskets and are cheap like me? Cathay's got you…read morecovered. Being the tag-a-long of many furniture/houseware trips, I actually enjoyed looking around in this store. Plus they let me bring my dog inside! I've pretty sure this company supplies a ton of gift stores across Canada. As an 'outlet', prices are super low and quality is pretty good. No entertaining bargaining required. These guys price it right.

A tough one to review; nice product but unless you're willing to drop $7500 & more on a sofa or so,…read morethen it's no Ikea or the Brick lol. But you can tell everything is well-made & what the rich folks like to buy. I'd say more family-oriented for their mansions. Stuff is from all over the globe, sales manager described as neo-classic style...reminds me of royalty but a bit more classier. Makes Mobler look cheap. Well lit store, bunched w/ the rest of the furniture stores in this area. free parking--obviously in Rmd plazas.

Terrible experience with Ethan Allen. I ordered 2 fabrics…read moreonline over six months ago and but only delivered half of my order 2 months after my order and the other half still NOT received it ----- despite multiple follows-ups NO updates, NO resolution. They made a mistake and, instead of fixing it, simply offered to cancel. This level of service is unacceptable, especially for a loyal customer. I will NOT ordering from them again. I want my FABRIC.

We visited to look for some armchairs for our new home's living room. Allen one of the SA's there…read morewas excellent in his helpfulness with us. He spent countless hours with us in the design centre looking at different color combinations and furniture layouts on his laptop. I would highly recommend Allen if you are looking for furniture here.(PS: We were quoted a 4 month turnaround time for delivery given the supply chain crunches normally it is 3 months for delivery).

Replaced furnace immediately with hybrid gas/ Heat Pump units…read more Job done fast and very well. Cleanup was great. Applied for rebate for us too. Been a cosy winter. Shadad gave great advice, was honest and helpful, followed up with water heater upgrade to tankless. Very pleased with everything.

Good service; the technicians were polite, efficient, and professional. I would call them again if…read moreneeded.