It's rare these days to be able to call a company where real people answer calls and have the…read morepatience to listen and take the time to explain the options. Alan, the Project Manager from Genesis was exceptional. He is knowledgeable, professional, and kind, and shows a genuine desire to help people. He came right at the appointed time and was thorough despite his busy schedule. He came to assess if there was too much moisture still in the ceiling drywall from water that had leaked into the suite below mine a week earlier and provide an estimate on the cost to do repairs. Alan double-checked and triple-checked using his various tools. He was very patient to answer all our questions to our satisfaction. I highly recommend Genesis and will use their services again.

Genesis Restorations provided thorough, accommodating, and overall excellent service throughout our…read moreexperience with them as they renovated our clinic. The additional considerations required to do renovation work in a clinical space were managed smoothly and Genesis was able to fit the work required into our limited time constraints. We were able to navigate the city, infection prevention, and other contractor needs with ease because Genesis took on the brunt of the coordination efforts. The space was left looking even cleaner than it was prior to the renovation and we never had to worry about the work interfering with our patient care. Much appreciated, genesis!

Today is Friday. I contacted this Company last Saturday and arranged for them to come and give me…read morea quote to remove a tree on Monday. They didn't show. They didn't show Tuesday either. I received a text message on Wednesday saying they'd be here Friday. I just received a call to tell me they wouldn't be coming. What kind of way is this to run a business? Actually worth zero stars!

All good! Made my ugly ugly tree look respectable again. And safe,…read more Reuben is a hard worker and made a good effort to get this tree in shape.

We had a flood so this was a difficult time for us. SAH was really amazing. They communicated…read moreclearly and showed us they really did care about our home. Everything was completed in a timely fashion. Thank you SAH. We are very grateful.

From the owner: S.A.H. Disaster Restoration Services Ltd. is an Emergency Water, Fire, & Flood Disaster Restoration…read moreContractor, Biohazard Hazardous Materials Contractor, & Repair Contractor for home and business owners, strata corporations, strata agents, property managers, building managers, & insurance brokerages or insurance adjusters. We are available 24 hours a day, 365 days a year, & always ready to respond to your emergency restoration service call. We provide full service emergency response. Our technicians specialize in water & flood damage response, sewage extraction, fire & soot cleaning, wind and hail damage, asbestos abatement, bio hazard cleaning, mold remediation, drug decontamination, carpet cleaning, break & enter repair, & trauma scene decontamination. We maintain certification through the IICRC and are an accredited Better Business Bureau firm.

We discovered water damage and mold in our home after moving our daughter's bed…read more I found Damage Control Remediation on Yelp and called them first. Joel came out the same day to survey the damage. He was amazing! He brought in a plumber and an asbestos abatement team that we ended up needing, and made the entire process as painless as emergency home construction at Christmastime could possibly be. He even reached out to check on us the day after Christmas. Every single contractor he brought in was as nice, knowledgeable, and as professional as they could be, and they all worked with us to keep the costs down. Do not hesitate to call Damage Control Remediation! They're real pros!

Joel and Matt came by to look at my basement wall, where I feared there was mold. They explained to…read moreme that it was lime efflorescence from the concrete foundation and not mold, restoring my peace of mind. They also looked at my basement bathroom, where there is probably mold growing under the tile - a problem I hadn't been aware of. They made recommendations for how I could address it. I fortunately don't need their remediation services right now, but if I ever do, I'll certainly keep this company in mind to do the work. I appreciated their friendliness, professionalism, and patience.

First General was the restoration company chosen by my insurance company after I lost my apartment…read moreto fire. They were superb, communication was immediate, their onsite staff were amazing, and I would hire them again in an instant.

WORST company to ever deal with. I haven't spoken with 1 honest person at this company and when I…read morespoke with the Project Manager she lied through her teeth about trying to get a hold of me when she hadn't. I would RUN from this company.

These guys were exceptional, especially Kyle who oversaw the project. The communication was great…read moreand everything proceeded in a nice orderly fashion. I would use them again for sure.

From the owner: Established in 1971, we are the "Longest Running Insurance Restoration Company", servicing the…read moreGreater Vancouver & Fraser Valley area. We are locally owned & operated, offering full restoration services.

The cleaning job was fantastic. They even came back a couple days later to do a touch up…read more It took a little while to get in contact with them to get it scheduled, but they managed to move up the schedule to make up for the delay. I would definitely use them again.

I contacted Grant because my clothes became very "dusty" after renovation. The problem persisted…read morefor nearly a year despite repeated washing of them. No one was able to tell me why. Then Grant came for an inspection and immediately identified the root of the problem: powdery mildew which must be caused by storage of my clothing during the renovation. The storage room was most probably damp and thus fungi developed on my clothes. Grant was very helpful, checked the humidity of my whole apartment, told me how to salvage my "dusty" clothes, and gave me useful tips to keep mildew from resurfacing again. He did all these without charging me a cent, saying that he has done nothing for me. I am extremely grateful, and highly recommend him to anyone who want fast, efficient, professional and excellent service. Thank you Grant!

AMAZING WORK RAZ!…read more Raz did an amazing job on my house 10/10 would call again he is the best out there!

From the owner: With 15+ years of experience in water damage restoration, we understand that your family and home…read moreare the two most important investments in your life, which is why at Fresh Start Restoration we are committed to providing our customers with the fastest and most professional disaster restoration services in the industry.

You will be satisfied with your experience!…read more We recently completed a large foundation project with Groundworks in Edmonds, WA -- a roughly $70,000 job involving permits, engineering reports, and significant structural work. Given the scope and importance of the project, I wanted to share a complete and thoughtful perspective. Overall Experience From intake through execution, the experience was strong. The consultation was detailed, the proposed solution was clearly explained, and the permitting and engineering process -- which took a couple of months -- was handled smoothly with consistent updates. The crew worked efficiently, and the quality of the foundation work itself was solid. The Consultation & Planning Our home sits on a steep slope, and an addition at the back had begun to settle. Groundworks sent out Jerry for the initial consultation, and he was excellent. Jerry was knowledgeable, energetic, and charismatic, and he took the time to clearly walk us through the problem, the proposed solutions, and what a job of this scale would realistically involve. He explained the engineering considerations in plain language, answered questions thoroughly, and helped us understand both the risks and the long-term benefits of doing the work properly. From an intake and planning standpoint, we felt confident moving forward. The Project The scope of work was extensive and involved foundation reinforcement along the entire back of our house, as well as drilling and post installation outside of the foundation to properly support a failing rear addition. Because much of this work needed to be performed beneath and adjacent to our back deck, deck access was required. We discussed these access needs ahead of time, and I even removed the top decking myself to reduce labor costs, based on our shared understanding of what would be necessary. A Miscommunication (and What Happened Next) While I was out of town during part of the work, a miscommunication occurred on site regarding what deck changes were permitted. As a result, the deck was dismantled more extensively than any of us had anticipated. This was understandably frustrating -- not because anyone did something wrong, but because the situation was genuinely complex and confusing. It was a conversation that perhaps should have been extremely clear about what was happening, but it wasn't -- and it wasn't the fault of any single party. Once the issue was identified and elevated, senior leadership stepped in, and this is where Groundworks truly distinguished itself. Leadership Response & Resolution We ultimately worked directly with Nathan Malsch, the General Manager, who was professional, attentive, and genuinely committed to making things right. Initially, we discussed a 50/50 split on replacement lumber for rebuilding the deck. Nathan went well beyond that agreement. Groundworks purchased more than enough lumber for a full deck rebuild, had it delivered directly to our home, and even provided a Milwaukee impact driver/screwgun set along with Milwaukee bits to help with reconstruction! That level of ownership was frankly unexpected and deeply appreciated. It wasn't just about compensation -- it was about leadership taking responsibility and ensuring we felt supported after a frustrating situation. Final Takeaway Large foundation projects are complex. What ultimately matters is how a company responds when challenges arise. Based on the quality of the work, the professionalism shown during consultation, and the accountability demonstrated by senior leadership, I feel confident recommending Groundworks. We ultimately walked away satisfied and appreciative of the effort made to ensure we were truly taken care of.

Tucker was very professional, pleasant, kindly answering our questions and spent 2.5 hours…read moreevaluating our house before giving us a quote. I would recommend