Andrea did an excellent job helping me unpack numerous boxes I had in my garage from my move from…read moreN.C. She also made some useful suggestions on how to organize my master bedroom closet, my bathroom, and my garage. I'm so glad I hired her. She's also just a really nice person to work with. I'm so glad I chose her.

Andrea came to my home right after I move. So, you can imagine the place in total ciaos. She…read morechanged my life with her organizational skill and tips to use in the future. Whether you are moving or just need organization she can help you through it. I'm not sure what I would have done without her. Great customer service with a smile.

This is one of the best experiences I have had with my new house. Starting with the lady that came…read moreto measure my closet. She understood exactly what I needed and help me design my perfect closet. She was knowledgeable and got the pricing to me right away. The pricing was a very good value, I had two other prices, and they were the best. The order came in on time and they installed it when they said that they would. The two installers were delightful. They came on time. They were very professional and clearly knew what they were doing. They had my huge closet installed before noon. I couldn't be more happy with the design, the color, the installation, and the overall closet I now have for my beautiful home. I highly recommend this business.

Love love love our new closets! Sheila and John worked so hard to make sure we were happy and we…read moresure are! It feels like a whole different experience just to get dressed now! The cabinets are strong and the design is terrific. Highly recommend My Closet Guys!

When my first organizer had to retire abruptly pre-covid I tried several others but none were…read morewilling to do what I needed: organize the mess themselves so we could get to work together on the actual organizing. Plus most say "I don't judge" or "I've seen worse", because Rebecca just got to work I realize I've never quite believed it. The photo is the result of only four hours of work, two of which I simply hid. Some is trash, obviously, although I do have an excuse for the hamper. The rest is donations, things I don't use or wear which other people actually need. I'm not attaching inside photos: I can finally get to the entire floor but haven't vacuumed it yet. It's like this: once things started to go bad it had just kept getting worse. My walk-in closet and bedroom had gotten so cluttered I didn't have a place to put clean laundry, had sheets in various places, rope baskets piled on top of boxes - all with a jumble of crafts and clothing and books and whatever. I couldn't even find space to pull it all out to sort it. Rebecca arrived, I hid in my study. 2 hours later she had things to the point that I could come in and start making decisions. And she'd found four cat brushes - I kept buying new ones and duplicates because I couldn't find what I had. My homework is getting all the laundry done and put away. She's gathered other groups of small things I can easily sort through to keep only what I need. And collecting all the paper including stuff to be filed so old I don't need it and old files. Only some of it needs to be shredded and I don't think she knows what she's getting into but know that she can handle it. Then we tackle the next stage. my living/dining room. We all had good intentions: during the lockdown we pulled things out of places to organize them then were too overwhelmed to actually do it. Three years and Rebecca got this part done in little over three hours.

Rebecca is a MASTER at what she does. She helped me find solutions that work for me in the long…read moreterm, not just quick fixes, and she was encouraging and kind throughout the process. I had been through a season of severe depression, and my space had become overwhelming. I didn't even know where to begin, and within a few hours, my space was clean, AND I had long term solutions that have helped me to keep my space manageable.

Tina was very professional and worked quickly. She completely transformed my space & in doing so,…read moremy mental health. Her balance of efficiency mixed with her calming energy not only organized my home but created a zen space. She used multiple methods to create the zen space, including energy healing music & feng shui. She traveled over an hour and a half to get to my home, for me that was above and beyond service.

Tina did an amazing job transforming my closet. Everything flows beautifully. Her positive and…read morepeaceful energy was a delight to have in my home.

Last night at 7:45 pm I called Brian F. for help moving some items out of a storage unit…read more I had previously arranged this with ReSupply -Habitat for Humanity's service for items they cannot use in their ReStores. They confirmed the night before, that morning, at 2 pm, at 3 pm, at 3:30 pm and at 3:48 pm they said they weren't coming. This was already after canceling the first day and moving the pick-up out 3 days. Needless to say I was in a sweat. The unit had to be empty the day ReSupply bagged on me. I got a 1 day extension from the storage facility to avoid paying for another full month. So - back to Brian at Suburban Solutions. He answered his personal phone at 7:45pm and was personable and promised they would help. Today (31 Aug 2023) at 1:30 pm, he and 3 fellows showed up as promised at the storage facility and took away some heavy furniture and drove it off to be donated. Above and beyond what I wished for... I am very happy. A+ Brian!

AVOID! DRIVER FELL ASLEEP AT THE WHEEL, $48K OF PROPERTY DAMAGED, REPEATEDLY LIED TO BY OWNER…read more This was our 3rd move with Suburban Solutions. I now wish that number was 0. Here's why: - They got into a major accident destroying much of our stuff - They lied about it straight to our faces in an attempt to cover it up - They told us they would cover the repair costs but then backed out for most costs Suburban Solutions is the worst and most dishonest company I've ever done business with. See excruciating details and cringe-worthy photos below, then decide whether this is the company you want to entrust with the contents of your home. First, the Suburban Solutions driver got into a major accident causing major damage. Brian, the OWNER of Suburban Solutions, called to say the damage was limited to front corner of the truck, and that he would take care of repairing the broken furniture. He said the driver was run off the road by another vehicle. Then he provided misinformation about the date and location making it harder to track down the police report (which told the truth of what actually happened - yeah, keep reading!). When our property arrived, the damage was much more severe. Several furniture pieces were broken beyond repair and almost all were battered. Most of our smaller items had been repacked into new boxes - along with dirt and weeds from the side of the road. Once he realized the extent of the damage, Brian reneged, saying he would only cover repairs for some (cheaper) items. He found vendors he said were rated 4.9, but they were 4.1. One vendor we called said they FIRED HIM as a client because they refused to do business the way he was trying to get them to. He told us the items would be fully repaired, but behind our back he told those vendors to only fix things minimally and ignore any dents, scratches, etc. We were without a sofa for weeks while he said repairs were in progress. We later learned he had refused to authorize the repairs so instead the sofa just sat there untouched. Our items were in pristine condition at the time of the move and Brian personally commented on how beautifully maintained everything was during the walkthrough. Thankfully, our renter's insurance applied, but when our claims adjustor spoke to him, he lied yet again, telling them that the pieces were in bad shape initially, hoping to deflect responsibility. Hold on, it gets better! A week after the move, the driver texted us to inform us that Brian had actually been LYING the whole time and had required him to play along! The driver had fallen asleep at the wheel while going 70mph. The truck overturned and the top of the truck broke off completely. Our stuff was smashed and dumped all over the side of the road. We were finally able to obtain the police report which confirmed the driver's version of the facts. This happened in the middle of the afternoon on day 2 of the journey after the driver picked up his cousin using the moving truck on day 1. Why was his cousin with him at all? And what were they doing the night before that caused him to doze off at 4pm? Regardless, according to the driver, he had called Brian an hour before the accident to tell him he was falling asleep, but Brian told him to keep going anyway. Brian has since fired the driver and reported to FMCSA that the driver has a "medical condition" that should prohibit him driving in the future. This was never disclosed to us, and if Brian knew about it, then why was he on the road in the first place? Or was this just another tactic for him to deflect blame away from himself? Look, accidents happen 1 in 10,000 times and we drew the short straw. It sucks. It's a low risk for you. But the outrageous lies that followed (and perhaps even led to the accident) were intentional, unprofessional, and fraudulent. Suburban Solutions lied then doubled down to save face after throwing our stuff - and our lives - into complete chaos for the next 6 weeks. They treated their previously loyal customers like total chumps. Hopefully this review and our formal complaint to BBB proves how badly their attempted cover-up backfired. In case Brian tries to reply to this and explain things off with more lies or sugarcoating, I've included photos of the state of our items, written exchanges with him (contact info redacted, of course), text exchanges with the driver (same), and the police report itself. Take a look for yourself. Then ask yourself: Are you willing to risk that this same thing happens to you? Are you willing to do business with a company whose owner will lie directly to your face after wrecking your life? You and your belongings deserve better. And Suburban Solutions deserves to be out of business.