We purchased a new spa here and have been super pleased with every step of the process. Bob, our…read moresalesman was very professional, communicated with us every step of the process and gave us great advice that helped us make our selection. Follow up after installation and set up has been great as well. We have been long time fans of the Hot Springs Spa brand and are hopeful this new tub will continue to meet our expectations.

Things did eventually improve and the spa is working well, thankfully.read more

Not sure why there's negative reviews, every time I go in and everyone is very friendly, happy to…read moretake care of me. Willing to test my water and give me whatever chemicals I need along with an explanation of what needs to be done. They certainly accomplish The mission they are charged with

I recently changed my pool service to Pinch A Penny Pool Store of Atlantic. What a mistake! Their…read morenew owner doesn't know the first thing about customer service. I have called and gone to the store no less than seven times regarding broken pool equipment they sold to me as well as some pool service needs. They've had my equipment sitting at their store for a month, yet the owner has yet to call me back. Each time the store clerk says she'll give him the message and he'll call me tomorrow. This guy is a total joke. Just walking in the store you'll be able to tell the culture is atrocious. No one wants to help or even lift a finger. It's really pretty pathetic Don't waste your time with them.

We had an absolutely amazing experience working with Romance Pools on our pool and patio…read morerenovation! From start to finish, the entire process was smooth, professional, and even enjoyable -- which is saying a lot for a major renovation. What really stood out was how convenient and seamless everything was. Romance Pools truly is a one-stop shop -- from the initial design consultation with Daniela to picking out tile and finishes, their team guided us every step of the way. It was such a relief not to have to coordinate multiple vendors or worry about sourcing materials ourselves. Their expertise and attention to detail were evident in every phase of the project. Anytime a challenge came up (as they always do in renovations), they had the network and know-how to address it quickly and effectively. Their relationships with skilled contractors made it feel like no problem was too big to solve. If you're thinking about renovating your pool or patio, don't look any further than Romance Pools. They make the entire process effortless and deliver exceptional results!

I am beyond happy with my entire experience with Romance pools. To start with, the initial quote…read morewas better than the other quotes I was getting but Kristian was also so much easier to deal with than the other contractors I was speaking to. We decided to move forward with them and met with his wife, Daniella, for design and to finalize everything yesterday. The design was so beautiful I was thinking there's no way they are able to do all this and stick within our budget but they somehow made it work. The design was so much better than anything we were even thinking. Daniella is amazing at listening to what you want and making suggestions based off her extensive expertise to make things really fall into place and have a smooth flow.

The team at ABA does a wonderful job. They are professional, friendly, and help all of the timeread more

We used ABA Pool Services for over a year before the reassigned our normal pool cleaner Toni to a…read moredifferent route. While they are very friendly, we became frustrated with the different crews showing up each week-- they left the gate open multiple times causing our dog to get out (despite signs and repeated reminders), and never clean the salt water system filter even after we showed it to them. This went on for about 9 months I would guess. The final straw was when they showed up to clean the pool while there was a painting crew present two weeks ago. They told the painters they would come back later but never returned. When we followed up with the office a few days later about when they were returning we were told they had already cleaned the pool, and provided us a photo as supporting evidence. I'm not sure who is responsible for that lie, however, we have two cameras pointed at our pool AND our gate monitoring company sends us texts every time someone on our list enters the neighborhood. Not to mention the pool was still visibly dirty with lots of leaves and debris. We moved on to a different company, it simply wasn't worth the hassle.

I called Jack, the owner of Aquatechnics Pool and Spa to fix a pool vac that was not working well…read more He had done work on my pool years ago so I thought I could still trust his business. He had come to me by a recommendation from Pinch n Penny pool store. Jack did not show up but he sent a worker over to look at the problem. He fixed the problem but in the process created another when he broke the cover to my main drain by blowing compressed air into the pipe to "clear any debris" there was not anything stuck in the line and the only thing he managed to do was blow off my cover from the inside. I honestly was not adamant that he fix it on the spot since my concern was the vac. This was a mistake I realized because after he took my money he said: "I'll put my number on the invoice and I'll come back if you need me to put the cover back on. If you need me to just call me later in the week." and he was off with my money. I soon realized that the vac was getting stuck in the open drain now that he had broken the cover off. I texted him and he said he'd be out later in the week and never arrived, then he ignored my next 3 text messages over a few days. After calling a few times as well I called Jack again and explained the issue and lack of communication. He said in a text that "he" meaning Jack, would be over to fix it in a day or two. Two days later the same worker shows up with a very hostile and unprofessional attitude. This guy showed up on my property and starts harassing me about calling his boss. Then he starts yelling and claims that I was supposed to have bought a new cover myself. So I confronted him about the fact that he broke the cover in the first place and he lied on the spot of course and claimed that he didn't break it even though I saw it happen. I will not have some service working speaking to me like that in my house and I told him to "go and just get the hell out of here, and not to ever come back on my property." When I messaged Jack at the owner his only reply was "Have a Nice Day." I texted him a few more times and he will not reply. No wonder his workers behave the way they do. They learned it from daddy.

So I've had a pool for over 20 years - a great pool but like all pools - "it leaks" ... three times…read moreI've had leak repairs before I finally found Jim Penski from Aqua-Technic. I call him Dr. Pool. Jim is obsessed with the science of finding and fixing pool leaks. Of course like the other three repair attempts I've had he found the "usual suspects" right away and fixed them. His price was reasonable and I paid him but then within a week it seemed like the pool was still leaking. So I called the doctor and over the next 4 weeks I saw the passion and determination that Jim has for what he does as "unusual suspects" started to appear that I had no idea about. I never had to bug Jim. He kept texting me and kept coming back until our last test two days ago and finally - Success AND no extra charge. He stood behind his work. For the first time I am totally confident my pool is leak free and it's a great feeling. I never felt this after the other 3 repair attempts. I can say 3 things about "Dr. Pool" of Aqua-Technic: 1. profound knowledge and professionalism 2. thorough and persistent follow up 3. reasonable pricing and a 100% guarantee. In my view that's an unbeatable trifecta! You have pool leaks? Call the doctor, Jim Penski of Aqua Technic - his number is definitely in my phone. 954-605-1505

ESte emirto campos estafa a los clientes se gasta el dinero de los clientes y no le paga a los…read moreempleados luego no contesta el teléfono y te dira miles de mentiras deja el trabajo sin terminar y se pierde

Stay away they are horrible, Emirto will steal your money and not complete the job, we had to pay…read morefor the labor and materials to finish the job. Work quality was the worst, took 3 times longer than expected. Please stay away from O.C. POOL SERVICE or EC1 POOL CARE INC, INC and Emirto Campos 561-305-6652

Andy & Andy arrived in a timely manner from being contacted, were honest about no need for…read morerepair:screen on auto pilot needs a cleaning, adjusted my pump ( hrs, flow/rate), adjusted my Auto Pilot/Chlorine way to high), and tried to get my vacuum (Milton 2.0 working.) Ecstatic! Will consider using them in the future for monthly service if I decide it becomes too difficult with my schedule. Highly recommend.

For the past year Blue Lagoon & Spa father & son team (Andy & Andy Jr.) has kept my hot old tub…read morealive, put in a hand rail on my pool making it easier for us to get out & they recently changed my almost impossible-to-turn knobs on my main drain & skimmer to a type that makes it easy. They are reliable and extremely efficient and knowledgeable. I'm so glad I found them!