Pool is beautiful. Total transformation from old brick pavers and faded ugly old pool to gorgeous new patio and more contemporary style pool. All workers and staff were helpful and responsive. Pool manager, Gabrielle was great. Design service was really convenient. A bit more expensive than other estimates but we feel it was worth it. read more

Romance Pools - Pool & Hot Tub Service Near Me

We had an absolutely amazing experience working with Romance Pools on our pool and patio renovation! From start to finish, the entire process was smooth, professional, and even enjoyable -- which is saying a lot for a major renovation. What really stood out was how convenient and seamless everything was. Romance Pools truly is a one-stop shop -- from the initial design consultation with Daniela to picking out tile and finishes, their team guided us every step of the way. It was such a relief not to have to coordinate multiple vendors or worry about sourcing materials ourselves. Their expertise and attention to detail were evident in every phase of the project. Anytime a challenge came up (as they always do in renovations), they had the network and know-how to address it quickly and effectively. Their relationships with skilled contractors made it feel like no problem was too big to solve. If you're thinking about renovating your pool or patio, don't look any further than Romance Pools. They make the entire process effortless and deliver exceptional results! read more

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I am beyond happy with my entire experience with Romance pools. To start with, the initial quote was better than the other quotes I was getting but Kristian was also so much easier to deal with than the other contractors I was speaking to. We decided to move forward with them and met with his wife, Daniella, for design and to finalize everything yesterday. The design was so beautiful I was thinking there's no way they are able to do all this and stick within our budget but they somehow made it work. The design was so much better than anything we were even thinking. Daniella is amazing at listening to what you want and making suggestions based off her extensive expertise to make things really fall into place and have a smooth flow. read more

Romance Pools - Pool & Hot Tub Service Near Me

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I am very satisfied with my pool and backyard remodeling experience with Romance Pools. The final result exceeded my expectations. The crews were meticulous in their product and highly professional cleaning up and leaving my property clean and neat every day. Kristian worked with us to get the final result exactly right. Daniella was a big help in picking out tiles and creating the perfect color scheme. The only complaint that I have (and it is relatively minor) communication was sometimes not as prompt as it should be. read more

We decided to take the plunge and have our pool resurfaced... As I was getting quotes I noticed Kristian just seemed like a squared away business person. Being prior service Military I look for "uniform" - how squared away and professional is ones appearance. He also was recommended by my pool service person. We went with the Hawaiian Blue which is a ridiculously beautiful blue... I'll let the photos speak for themselves... read more

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Summary : 10/10 Outstanding quality and craftsmanship, professional, courteous, and superior design/ product. ------- detailed review below ----- I had the opportunity to work with Romance Pools this year and the quality/outcome was fantastic. After shopping the market for a little over a year I came past the Romance name over and over again. I even had 3 to 4 friends and family members who have used them in the past. As many of you have experienced, dealing with a contractor is usually a strenuous, stressful experience. However, I must say everything was a breeze and my dream backyard: pool were created in no time. I can't thank them enough for all the future memories we will have, and truly making our house a Resort here in south Florida ....we never want to leave. Design: Dani Romance, lead designer, set up our initial visit with her in their Boca showroom going over all materials / design options. We then proceed to construct exact 3-D representation of our pool / yard through CADCAM and play with different finished / options until our desired outcome was met. After we selected materials, she would even wet the materials to make sure we liked it when it was rain/post pool. Going through different options and finishes to allow for the best design and safety (slippery or not) for our family. I have attached pictures of the design and final outcome. Quality : Being a type A personality (surgeon) - quality fit and finish mattered to me. Everything from the tile cut , beveling , plumbing , drain systems, to the substrate was top-notch . Like most things in construction, the preparatory work is what defines the longevity and quality of the finishes. Their attention to detail was noted at every step with Kristian, the owner coming by multiple times a week to quality check all the foreman work. Even though it was not needed. They are a team, not subcontractors , which work very efficiently together, and it shows in the final outcome. Even the city inspectors were impressed and how far above Code they went. Communication: Communication was the most impressive for me. When dealing with contractors, this becomes the bane of your existence. Usually they're unreachable or come on their own accord However ,the owner Kristian was always one text or phone call away from answering all the questions or concerns, I may have. I even changed one or two design details midway through the project and it was an ease doing these alterations. Process/timing : They set up all the inspection timings paperwork and made it a breeze. I just sat back and watched my vacation backyard be produced. After permitting paper work (8 weeks ish) - the whole process took 2-3 months tops. Pricing/ payment I received multiple quotes for the job and they were in line with most of these quotes. I can tell you with a neighbor that went through the process the same time I did, The quality of work compared to the payment is off the charts. Online secure payment systems and wiring made this an ease. Summation: Without a doubt, I would use romance pools in the future. The professionalism, expertise and leading design make them a leader in the field. Your wildest dreams and imaginations will come true - my advice to you is start as soon as you can, because you will not regret it. The only hesitation I have is now I'll never be able to work with another contractors again after you've shown me how easy and professional it can be. 10/10 recommend read more

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After a few years of searching for the right partner (company) to update/ remodel our pool and pool deck, we found the perfect company and partnership. Like most businesses, it starts at the top - and Kristian and Daniella made it happen. The entire Romance team delivered both on quality and design - transforming our outdated pool into a real asset to our home. The temperament, professionalism and genuine skill demonstrated by the extended team alleviated the usual stress that comes naturally with this scope of project. We are very happy clients! Rudy & Oliver read more

Sharon their office manager Is a pleasure to work with very informational very attentive. It's important to have someone in your office that knows how to deal with people and how to handle a variety of situations. Sharon's all of that and more. Look forward to dealing with her in the future I hope her company appreciates her. Lesa read more

Called with a request for a repair and was told she had to check first and would call me back. No call back and no response to my second Yelp message. read more

Waste of time and energy- Not punctual, Not responsible for managing weekly services without issues, Old parts just left on the ground behind equipment, Overcharging for discontinued services and took multiple calls to Explain how they overcharged and finally to be reimbursed. Sadly a through Disappointment - read more

Kristian is most definitely a pro! He oversaw the pool resurfacing and re-decking and the results were excellent.

On time very professional. They have a very nice showroom. Both Kristian and his wife who runs the showroom are very helpful.

We had multiple quotes for our pool resurfacing and coping replacement and we chose Romance Pools. Kristian was by far the most professional and best with communication. He scheduled the work for the next week and it came out beautifully. We are now having Romance service service the pool weekly as well. Jose the pool guy is extremely nice and always on time. read more

Romance Pools - Pool & Hot Tub Service Near Me

Romance Pool has resurfaced my pool in 2020. The pool started to leak, at multiple points, 6 month after being resurfaced, and continue to leak until today. I tried multiple times to have Romance Pool to honor their contract's warranty, but they refused. I have no choice but to file a law suit against Romance Pool to reseal all leaks, and to resurface the pool again, at thousands of dollars of cost. I urge all Romance Pool customers to take into consideration my nightmare experience with Romance Pool before hiring them to perform any pool service or modeling. i will post the court ruling to show without any doubt Romance Pool Defective work and their failure of executing their contract. read more

I would highly recommend Romance Pools to anyone who needs their pool resurfaced or just needs a company to maintain their pool. Kristian was professional and efficient in my pool remodeling. I had other projects going on and had to push the remodeling date several times. Kristian was upfront about the costs. Other companies who gave me quotes applied used car salesman techniques. My pool was in desperate need of repairs. There was a large crack in the middle and other issues that needed to be addressed in order to get it looking like a pool again. The outcome was exquisite! His crew was friendly and efficient. They arrived early and worked late. I am a very detail oriented person and I was impressed with their quality of work and speed. Thank you, Kristian, for your patience and hard working crew who made my pool more beautiful than I could imagine! read more

Love this pool service! We had another service that charged us a lot more money for a lot less service. We decided to give Kristian a chance and have been very happy with our decision. He found issues the other company did not identify and was quick to resolve the problem. Pricing is very reasonable, he is informative and personable. We highly recommend this company. read more

They did everything they said they would do and did it in a week. I look at every detail and there was nothing to complained about. They were responsive to every question and responded rapidly. Never had a concern. They did a full resurface, new tiles and built a water shear. Love it. They were all very friendly. Highly recommend. read more

I started with Romance Pools back the second week December 2018 because I had to cut ties with my previous pool company for reasons I won't mention. I think Romance Pools are very friendly and honest and try to accommodate you. I have a dog and my pool tech always text me to let me know she is on the way and is very good making sure gate is closed which I check anyway. It is just nice to know the techs are responsible. Also, at the time i needed a motor because pool jets weren't working. I was quoted by my previous pool company around $850.00. Romance pools was out the same day and also replaced a wire for $385.00. Now that is service. Kathy Horky read more

Romance Pools has been servicing my pool for over one year. The pool has never looked better. The water is crystal clear. They come every Tuesday and make sure that the pool is perfect. read more

Romance Pools performs weekly maintenance on our pool. Dawson is great. We decided to have our pool re-tiled and resurfaced with diamond Brite because we just purchased the house and the pool had was in need of resurfacing. the process was fabulous Kristian and his team did a fantastic job the pool looks great and the maintenance continues. very satisfied. read more

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I highly recommend Romance Pools to anyone who is looking for awesome customer service, quality work & fair pricing. I spent approximately 8 months researching about pool renovations & got at least 7 different quotes from local pool companies. After thoroughly comparing every aspect of what each company had to offer, I choose to use Kristian and could not be happier with my decision. He communicated well with me throughout the entire process and was straight forward from the beginning. Additionally, I cannot say enough amazing things about the different teams of workers who showed up each morning to make my vision come to life. I am truly grateful for having the opportunity to work with Romance Pools. I can finally look forward to having a reliable pool company that I can trust with all services. Thank you Kristian and Romance Pools! Services used included pool chip out, tile removal, installation of new tile, lights & skimmer, and resurfacing. The project was completed in the time frame given & quality work was provided since day one. read more

Service started out up to par, and even though the people who recommended them let them go because they were not showing up when they said they were and not caring for the pool as needed, we continued using their service. Fast forward a year or so, and our pool is leaking; the motor on our brand new pump was shot, and it took over a month and multiple calls to get someone out to fix it...and no one said anything to us. We spoke with Kristian personally a few times on how we were not pleased but willing to give his company another shot, so requested he personally come take water samples because the chlorine seemed very strong when we got in. He was always "out of town" and would have his guy do it and follow up...that never happened. Finally, we decided to bring out another pool company to evaluate, and low and behold, the pump was disgusting and looks like it hasn't been cleaned, and acid levels are through the roof...and our 16 month old has been going on the pool all summer. Long story short, very dissatisfied with the care and level of customer service! read more

We chose Romance Pools for our pool remodel and retained them for our monthly service. Romance was able to chip around some rather elaborate mosaics in the pool and retain them through the resurfacing! We are very happy with the results and have recommended them to friends who have used them. read more

I just used Romance Pools to resurface, retile, new filter & fix 2 major leaks.Stop shopping and hire this company, no double talking B.S artist, this is quality work. Kristian explains everything that they will do, gives you a fair price (No nickel & diming) and does the job. He has an easy going personality and he's not condescending or vague like other companies are. Romance Pools is the way to go. read more

We have used Romance pools for a long time.Kristian replaced all of the old equipment, installed a heater and salt system which is awesome.Anyone looking for a company to pool work, we highly recommend you call Kristian at Romance pools. read more

So far they are great. Just moved into a new house a couple of months ago. My pool is sparkling clean. Would definitely recommend them.

Very professional! Courteous, great work and fairly priced!

KLR pool service is the best. On time, dependable, knowledgeable and friendly.. they replaced our pool pump for a reasonable price and did a great job. Works like a charm. I would recommend them to anyone who cares about their pool. read more

Romance Pools - Sparkles thanks to KLR - Pool & Hot Tub Service Near Me

updated review: Kristen took the time to call me , since they don't service my area he helped by referring someone in my area..thanks Kristen for your help!!! read more

Kristian's team did a fantastic job with my pool renovation and they worked with me every step of the way. Best contractor experience I've had. No BS, no no-shows and no nonsense. They've worked very hard, rain or shine. They've been very timely and they are artists at their craft. Seriously impressed with both their paver and pool finishing skills. The beautiful new Travertine deck is pitched perfectly for draining (was my biggest concern) but every tile is perfectly level. And when you hit those unexpected snags along the way, Kristian is very professional and works with you; they don't take advantage. After they began work, they discovered an issue with my old underlying pool surface and they could have easily not said anything and I would probably not have known about it for years to come. But Kristian explained to me, gave me the options, and for a reasonable cost fixed the issue and ensured my pool was being done correctly. He is forward thinking unlike many contractors who are just about the "here and now" and once they have your $, so long! Not Romance Pools... they are also my monthly pool maintenance team, and they take ownership of their work. Our new pool is absolutely stunning... a phoenix from the ashses! Thank you Romance Pools!! read more

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Over the past 2 years, Kristian Romance has showcased professionalism and meticulous care taking of our home pool. He has went out of his way to troubleshoot and solve unknown malfunctions which has kept running our garden oasis smoothly! I highly recommend Kristian to all our neighboors. read more

Kristian and team at Romance Pools are amazing! They helped us design a new spa, and comoletely remodel our existing pool. The overall knowledge, transparency, and partnership was exceptional. Kristina's pricing was not only less than a few other quotes, however he listened throughout to accommodate my wife and I desired while maintaining our budget. We redid our pool, added new tile, new travertine decking, new filtration/motor, LED lighting, changed to salt water, and added wifi technology allowing us complete control via an app from anywhere. The plumber, electrician, etc. were all perfect. They were very well informed upfront by Kristian, timely, and professional.The compliments keep coming in from neighbors, friends, and family. The ongoing weekly service has also been exceptional. Dawson is always on time, very thorough and always professional. I have referred friends to Kristian and will continue to do so. Kristian continues to periodically check in. I love knowing we have the right company maintaining our pool and spa. I highly recommend anyone needing a redo, adding additional features, or ongoing service to choose Romance Pools! read more