Clean and efficient. Registration renewal services were quick and efficient. There are long lines but they go rather quickly. I was impressed how fast they get people in and out. For DL's services, it's by appointment only. The facility itself is just simple and nothing fancy, plenty of parking outside in a large lot, for free - for customers. They have a Tony's grocery store in the same shopping center and many great places to eat. Busy shopping area. read more

Driver Services Facility - Outside Signage - Departments of Motor Vehicles Near Me - Bridgeview, Illinois

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Helpful friendly staff - I did make an appointment , as it was required . I had an overall good experience

Make an appointment!!! The service is very prompt and professional. People are "to the point" in a good way. The do accept cash to avoid the credit/debit card fee. read more

Hoy me negaron la licencia por discriminación me toco una afroamericana y yo sinceramente no se ingles no entendi nada de los que decia todavia no empezaba a manejar y me miraba con unoa ojores bien feo y inmediatamente se fue y enseguida me llamo y me dijo que no estaba aprobada .. yo le dijeque no se ingles y me dijo "That's not my problem" read more

Everyone of there the employees was kind, friendly and efficient as well performed there job at a highest level. Thank you! read more

Staff were really nice and I was in and out pretty quick. You do have to make an appointment before getting there and please have all the information needed to keep the line going. Thank youu. read more

GINA, the only "supervisor" was a literal joke - they must let anyone be in charge because her customer service was SH!T! Very rude!!! I was trying to come in and get my license again since they shipped my first one back to Springfield & was told I only have to bring the letter with me to avoid having to make an appointment. I go in, talk with Natalia - she tells me I need my temporary ID to proceed and she can get me in even though I don't have an appointment. I walked out to get it & came back to another woman, I explained what Natalia had told me and she said "let me go confirm with her" she went to confirm and came back with GINA saying I'm not going to be seen, now I'm upset at this point because I've been here for about 30 mins at this point trying to ask her how I was just told I can get my picture taken and be seen & GINA turns to her coworker and says "idk what you think, it's a full house in here" I IMMEDIATELY GET UPSET BECAUSE WHAT DOES THAT HAVE TO WITH ME!! So I asked her that & she rudely cut me off saying "well all these people have appointments, I'm telling you you need an appointment!!" I tell her she's a rude ass person & she said "no you are." I ended up calling her out her name and she tried to "ban me" from ever going back. All I know is she shouldn't be no supervisor talking to customers that way, I don't know how one person can tell me I'll be seen and the next says I need an appointment to go back to the other dmv that gave me information. I think she just had a "full house" and was trying to go home on a Friday and not do her actual job. She should be fired or replaced because she's too rude of a person to run things. If I could leave no stars I would. Hire people who actually enjoy doing their job, not miserable b*tches. read more

DMV in Westchester for walk-in seniors needs change. Wait outside the building was 2 hours long! Very hard for persons with walking difficulties. Inside the building the wait was 1 hour. Staff was friendly and helpful but place is understaffed. Tried to make appt. online, not successful. The whole system needs changing ! read more

The Apple Maps do not reflect the proper hours of this facility don't rely on the map hours! Use the website hours instead! The staff are quick but really rude. I understand they go through a lot of people and many different personalities but to be rude to everyone is wrong and awful. read more

Coming into the DMV as a first time DL applicant, I was a bit nervous... Before my appointment I checked the reviews and just as I expected, nothing but terrible reviews...for all DMV's really. I was lucky enough to get the long haired gentleman at the greeters desk and kind cashier Manuel as well. Brenda was also great help. Throughtout my process I did notice people treated without respect, especially the elderly and it crushed me. I want to give a huge thank you to Edward, my driving instructor. Unlike other reviews state on other instructors...Edward made me feel comfortable during my road test and made the process easy and fast. read more

If I could rate lower I would, every time I come here they never fully listen or give me the help I need and waste my fucking time if this isn't a full service dmv demolish this shit and build one that is that shit it terrible They need listen or guide me in the right direction and it really fucking aggravates me read more

if i could give it no stars, i would. despite having an appointment set, the wait was forever, and suddenly people that came in after me were taken care of first. my wait was close to two hour just for an ID renewal. what's the point of scheduling a time if they can't follow the appointment slots? absolutely ridiculous and waste of time; do yourselves a favor and literally go anywhere else. Will not be coming back. read more

Honestly they were so sweet and supportive to my 16 year old because of all the errors I did and didn't have prepared. Everyone was amazing. The whole entire staff was helpful and kind. I did multiple errors and they gave me so many chances to come back and to fix it. And they were all kind. read more

The appointment system makes it a lot easier to get through without having to wait in line and the staff is friendly here. With that being said, here is a warning: **YOU MUST SCHEDULE AN APPOINTMENT FOR ID/DL Real ID, BASICALLY EVERYTHING EXCEPT VEHICLE STICKERS** STANDING IN LINE FOR WALK-IN NO LONGER EXISTS EXCEPT FOR APPOINTMENTS** Here is the link: https://www.ilsos.gov/departments/drivers/appointments/home.html If you do not make an appointment you will not get in. You can schedule an appointment for up to 10 days in advance. Hopes this helps read more

I went to the DMV on 87th and Harlem to take my driving test. I had a horrible experience with the instructor Monica that took my test. On that day Monica treated me poorly, with a very bad attitude, and putting me down during the entire test. This instructor kept raising her voice at me and rolling her eyes and belittling me during the whole test, it seems that her intentions were to make me feel insecure and incapable of completing my driving test. As it is people are already feeling anxious and nervous, and you don't need anybody making you feel even worse. This is not how you should treat people. There are a lot of teenagers and people with anxiety issues that might come in to take a test and at the end leave feeling discouraged. I am writing this review because this type of service shouldn't continue in such an unprofessional manner. This is already a stressful situation and we don't need the extra stress of having to deal with such unprofessional instructors. It seems that they are the ones that should be taking a test on how to treat people and perform their jobs professionally. Now that you know how Monica treats people, know that you have the right to ask for a different instructor who ever they might be if they make you feel uncomfortable. read more

I got to Admit they were very well organized, respectful, and operations were ran like a well oiled machine. I waited in a two hour line to make my way in there with anticipation of everything going wrong and it was quite the opposite. My hats off to all. Thanks read more

Hi I went to DMV to renew my license on Tuesday the coldest day of April and waited 2-3 hours to get inside! The staff very friendly and helpful but I didn't get to do my vision due to Covid otherwise it was a good experience at this location! My daughter had to get her license and staff was doing a wonderful job! read more

Driver Services Facility - DMV in bridge view - Departments of Motor Vehicles Near Me - Bridgeview, Illinois

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They have a separate line for vehicle registrations (plate sticker). It's toward the right side of the building at the entrance. Try to have all of your paperwork ready, drivers license and credit card in hand and it will go smoothly. I arrived at 5:00 PM and was out in 15 minutes. read more

Mr Rico, taking my picture was very pleasant. Every one from the moment you walk in was very accommodating and nice. I highly recommend this facility. read more

Some staff give unnecessary attitude and are rude. Service is mediocre. Waiting time is alright.

Nightmare License is expiring in a week Crap Baby mama and baby daddy arguing in front of the entrance Loud man next to me on a call and listening to music In love couple engulfed in their conversation very vocal Always crowded The camera man made smile, highlight read more

Extra rude staff. Management is awful, no rules, lazy and slow staff not caring of wait times. read more

The best DMV experience I've had to date. Every single person I encountered not only did a good job, but went above and beyond to show they were happy and to try to make others happy. Emanual was the greeter outside and ensured everyone has a great experience. Rose was amazing and helpful. Bernice was extremely positive and helpful, with a smile on her face the entire time. Raegan was extremely kind and helped me navigate a question beyond what I knew she needed to, just to be helpful. Hector in pictures was kind, and the final person I encountered was Philip, who was also amazing. I'm so thankful for a great experience. NOTE TO ALL: make an appointment online, it helps the process 10 fold.... in and out in 45 minutes. read more

The pandemic is over, it makes no sense that everything is still by appointment only. They made it impossible to get a duplicate ID same day, after my wallet was stolen. Extremely unnecessary and inconvenient read more

I went there 5 different times for a driving test just for them to tell my I didn't make a appointment or that I have the "wrong" birth certificate. I don't recommend this DMV at All. Worst experience I've ever had. read more

If I could give this place zero stars I would! I have never had such horrible service at any facility of any kind, EVER! I was put into the wrong line and proceeded to sit for two hours while people came in after me and left before me. When I questioned it they shrugged their shoulders, snottily answering well you can go back out and get another number! DO NOT COME HERE!!!! read more

Staff was very nice especially Kimberly. She should get the employee of the month award very helpful and went over and beyond her duties. I was having a issue with my SS# she saw my frustration and found out what was wrong. I must add Paula was pretty helpful too. read more

Pretty pathetic. There's no excuse for this 2 years into covid. This is my third time coming to try and renew my license. Each time prior was a 3 hour wait after the scheduled appointment time. Upon arrival the employee that one would assume would be directing which line people should be waiting in was instead simply yelling at them. There is no signage on the building whatsoever indicating which direction people should take upon arrival. Hey Jesse: this is an unorganized disaster. Tax dollars hardly at work. read more

I was at this facility a few weeks ago and there was a gentleman named Anthony he provided me with the best customer service I've ever experienced. He was polite And had a great attitude thanks again Anthony for all your help . read more

I scheduled an appointment to take a road test at 12:00 PM. When I arrived at 11:30 AM we had to wait outside until that appointment time. Then I was aloud to wait in the lines on the inside of the building. My road test didn't even start until about 3:00 PM which was ridiculous. read more

Took my daughter to get her drivers license couple months ago Thought it was going to be a good experience but when you work in a hostile environment you become rude. They are unwilling to explain the basics and when asking a basic question, they are rude and with a malice tongue. While waiting for my daughter to experience the drivers test, I was standing outside two ladies were screaming at new drivers. While they pull up to take there test and refusing to use a vehicle. Even though it was deemed fit to drive and fully insured as they looked at the documents, they refused that particular person to take their test based on they did not want to ride in that car. All of the lights horn no tent was completely working as they went around the car. As I'm waiting here I'm just looking and waiting for my child to come back from her drivers test. All of the attitudes was on high with these women and yelling and screaming. I would never speech to anyone like this especially right before taking a driving test. My daughter came back and passed the test. But the experience of how the women talked to the drivers and my child has left a bad taste in my mouth. As a women I am very disappointed in how they actually acted. read more

My experiences at DMV's haven't always been great, but this place is amazing! The staff is extremely nice and very efficient. As always, make sure you bring the appropriate documents, and your experience will be smooth. Even with Covid slowing everything down, they're trying their best to keep the lines moving which is something that is always appreciated. I drove all the way from the city and it was definitely worth the drive. read more

It's a shame how one bad experience with one worker at this facility can really turn a persons impression around. I would have scored this place much higher had it not been for a gentleman by the name of Ronnie. He processed my paperwork and was the person I dealt with for the vision test. He was incredibly disrespectful, rude and condescending. He was NOT someone who should be dealing with the public in any capacity. His attitude was horrible. If he worked for me he would be standing in the unemployment line. On a positive note, the process did move along quickly and they seem better organized than years ago. I went to get my license renewed around lunchtime, which I thought would have been a peak period, and was done in about 25 minutes. Other workers I encountered seemed pleasant enough and didn't seem like they hated their job and the public like Ronnie. I blame management at this place for hanging on to this miserable a$&hole. read more

staff are fine, its probably hard to work with such an outdated system. but they were just not servicing anyone who came as a walk in. i waited for 3 hours and not a single walk in was called. the staff were talking about how many of us were waiting, and they were advised to simply skip us. read more

Polite, friendly and helpful. Lines are long due to Covid, but I think they are doing a great job. They pay exceptional attention to you and your special needs. read more

So basically went into the DMV assuming it would take 3 hours. It was absolutely packed and I was prepared to wait for a long time. However, the staff was on their toes and literally walking around telling people where to go and what to have ready. They're we're so kind and fast paced and i was in and out in 20 minutes! The line was out the door even!! Best trip to the DMV I ever had. I am still in disbelief and how fast it all was and how much the workers cared about getting things done. Best dmv ever! read more

Absolutely remarkable location ! The efficiency and the friendliness of the staff is amazing ! I don't often go to the DMV but this will be my go to location ! I highly recommend planning to be there while due to the real ID but was way faster then had been the "norm" in many locations read more

I went here to get my license renewed. Thankfully it was a bad day weather wise and everyone else was at home prepping (to get wasted) for game 7 of the World Series. So I came in, there was almost absolutely no line or much waiting.Everything was well In fact I was in and out in 30 minutes. I only think its outrageous that I have to wait 3 weeks to have a piece of plastic sent to my house that I spent $30 on instead of getting it on the spot when I first got my ID because Illinois is slow and lazy. That's why it gets 4 stars. read more

Examiner, John Roberts failed me during my driver's test for stopping at a stop sign. I came to full stop at every sign but his reasoning for failing me was that my front bumper was hovering over the line when I was stopped. I have been driving with my permit for over a year and I have driven around 70-80 hours with my parents, John Duffy is at least a 75 year old man that decided it was justifiable to fail somebody for a reason like that after spending 2.5 hours in line at their Secretary of State which has 4 examiners with well over 25 cars in line at a time on a busy Tuesday. I have no doubt in my mind that I wouldn't have gotten a single point off if someone else watched me. The elderly man can't financially himself at that old age so he decided to get a job at a DMV getting paid 13 dollars an hour and using his power by wasting people's time. If you get a test here and an old man walks up to your car, tell him that you want to test with someone else. read more

Extremely rude staff! I was here with my 2 year old and when I asked if they could help me in any way since it was 30 degrees and we had been standing outside for an hour and the line wasn't moving. The lady was extremely disrespectful and kept shouting I wasn't 65 or above so I won't get any extra help! read more