My son had his eye on a white Ford F150 at Wallace Automotive Sales after looking at 37 other…read morepickups at dealerships from South Carolina to Georgia. Kevin, the owner, worked with my son. My son is below the payment he budgeted for, he has an extended warranty and loves his new set of wheels. A tip for other consumers looking to buy used vehicles, never buy a car without an extended warranty if the factory warranty has ended. I thank Kevin and the Wallace Automotive team for taking care of my son. We are pleased consumers!

I was helping my son find a car and saw a Kia at Wallace a few weeks ago. I sent my son over…read morethere, he buys the car for over 13k with his debit card. About a week later the car starts having major issues, A WEEK LATER, and the only thing the owner was willing to do was see if he could find a good price on parts, not buy the parts or fix the car, find a good price for us to buy the parts and fix it ourself!!!! Have you ever heard of such ridiculous nonsense in the world of business? I can assure you if anyone ever asks advice on buying a car, I will never recommend them again. This is the worst way to treat a good customer and also a great way to ruin referrals and assure no repeat business. Huge shocking disappointment.

Ashley at Enterprise Car Sales of Augusta Helped me get approved for a car really quickly and I was…read moreable to drive off the lot with my new car the day of my appointment!! Highly recommend!!

First the Good: Deana (sales) was awesome to work with. Now…read morethe Bad: The car we bought was in for repairs within 2weeks and the Assurant warranty that we purchased (claim associates) made it VERY DIFFICULT and tried everything to not pay the claim. Eventually they paid half I feel as though we were ripped off. You only get 7 days to return the car. Carmax gives you 30 days. Lesson learned

I do not have very good credit, but when I was looking for a used car, I was being really picky! I…read morewanted one with a clean Carfax, low miles, in great condition and inexpensive, and this is where I found it! I had also tried to get financing on my own for it, but nothing worked, but they were able to get me financing at a reasonable rate with payments that I can afford, and I got exactly what I wanted. I love my car and have had no problems with it whatsoever. I could not be happier! If you are in the market for a used car and are on a budget, definitely come to them!

We had the best experience. My daughter got her first big girl purchase and Robbie made it so easy…read morefor her.

Have bought three vehicles here the first two were paid off early the third one was repossessed…read moreafter only being behind and once and a half with no call to have a chance to come in and pay money on the vehicle so we could keep it has given us no response to try and get the vehicle back all three of our vehicles broke down within the first week overpaid on all three one was supposed to be an all-wheel drive but was missing the rear axle so we paid more money for the vehicle and an insurance because it was supposed to be a four-wheel drive but was only a two-wheel drive when we brought it to his intention when we purchased our third vehicle did not try to give us any break on the price even though we overpaid on the car and hundreds more in insurance because was supposed to be all wheel drive what was only a two-wheel drive repossessed third car without any notice they came and picked it up early in the morning never asked if we needed anything out of it has now been sitting in a repo lot in a different state for three weeks can't get over there to get our stuff out expects us to take them the key so he can get it back to his lot without having to pay for a tow even though it would cost us at least $40 to get there and back when it would cost us nothing if he would have had it taken to his lot first two vehicles were both paid off early told him that we would have this third vehicle paid off early as well and still will not work with us on getting the vehicle back even though in the three months that we've had it it's broke down twice and was not able to drive it for over a month while being repaired and also this makes the second time he repoed it the first time they took everything out within the first week and started driving the vehicle which I'm pretty sure isn't legal

Catrina was amazing at making sure I got the car I want. She was so patient as I went back and…read moreforth in what I wanted. If you need a reliable person to help you that is very knowledgeable she is who you need!

You can get in a car REAL fast here with just $500.00 down depending on your credit score and…read morepayments are monthly or bi-weekly. But your leading these used fleet cars thst cime from car rental companies like Alamo or Enterprise. The catch is after you pay off your lease you can trade up for another one or buy out the lease price which would cost you anywhere from $4,500 -6,500. The average miles on these cars range from the high 50's to the low 70's. They have been inspected but still get a Car Fax anyway cause they will not give you one. Sale staff are very pleasant and smooth when it comes to selling a car. I came in here to look at a car i saw online which i already had 2 other cars i daw on the lot but didnt tell them and so came the bait and switch game that all salesperson play all so well but i was ready for it(dont try to con a con) Anyway I waited several months before I did this review to see how things went. The Hyundai Elantra GT I have runs great and gas mileage is great on hwy and local is goo also just use the Eco button on the hwy not locally you have a slow pick up in speed. If you need a second car like me for Uber or Lyft or just starting our with building or re-building your credit stop here they can help you here. Also you can make payments online for a small fee or come in person and see Sandra for free in store payments. They also have autopay which is great just make sure the funds are in the account LOL.

Several months ago I bought a Lexus for my wife. At the time we were told the car had a small…read morescrape on the left front fender which had been repaired. I looked at it and couldn't see any defect. Later, my wife went to a carwash. The wash peeled off some paint from the left front. I took the car back and delt with a young man named Daniel. I half expected to have to argue. I was wrong. He immediately took responsibility and fully owned the problem. His manager had to inspect and approve the repair. On his inspection, he noticed a slight mar on the hood that I had missed. Without me asking, they approved sending the car to a body shop to totally strip down the fender and hood and repaint both. We were given a rental car, at their expense. Most reviews never refer to how a business handles an honest mistake or error, unless it is to chastise the business. However, if our words of criticism are to be taken seriously, then our words of praise for customer service must be spoken as well. Over the past 20+ years I have purchased many vehicles from CarMax. This was the first time I had to take a problem to them. The way Daniel handled this issue has reinforced my confidence in CarMax.

I bought a used van one year ago and have had nothing but mechanical problems with the van. I also…read morebought the extended warranty through Assurant Vehicle Warranty. Carmax has been too busy, appointments are 2-3 months out for a repair through the warranty. The only repair shop that accepted Assurant was 1 1/2 hours away from me. I had to file a formal complaint against the repair shop with Assurant the mechanic did such a horrible job with a simple repair. I have had to use outside mechanics to fix the repairs. However, Assurant finds every loop hole possible to deny a claim. I don't believe Carmax did their 125 point inspection on the van I bought. Had they done the inspection, the short in my van would have been discovered. Instead, I have had five breakdowns requiring immediate towing. Carmax service department has not even returned the last few calls I made trying to get an appointment for repair under the warranty. I find the majority of mechanics do not wish to deal with Assurant Warranty as it is too time consuming and the representatives have been rude and not well trained and are quick to deny coverage. I bought a car in Los Angeles from Carmax and had a great experience. However, this Carmax in Augusta, GA, does not even come close to the same standards.

Awesome people good prices very good cars trucks and suvs lovel my Lincoln I got from them have…read morehad no problem with it been to Atlanta daily driver !

From the owner: We offer friendly service .most cars under 5000.00read more