Mr. Adams has been great, seriously a kind man who made our few conversation seem personable and…read morevery informative. However, you rarely get the opportunity to communicate with him and often are subject to his assistant. The assistant has been rude on a few occasions now, (all documented). It is because of this I personally recommend choosing a different office to handle your insurance needs. The few times you have to deal with your insurance company after signing up will be due to you experiencing an accident or for help/questions while injured and you deserve someone kind, understanding, and attentive to your needs. Why else would you chose to give them your money when there are SF agents on almost every corner. Wish you the best.

Not all agents are created equal. In dealing with the agents in this office I have received great…read morecustomer service. All my questions were answered, and Savanna went out of her way to get answers to all my questions. I appreciated being told things for face value, and honest opinions. Highly recommend getting a quote, and giving them a try.

This is absolutely the BEST bank in Utah (and I have other accounts with other banks.). I have…read morereferred many people to this branch and they are all extremely happy.

So much more friendly then the Provo Riiver branch. No bank Nazi's to deal with. It's worth the…read moredrive for me to come here, then the branch close to my house mentioned above.

This is a great bank and location! The staff are so friendly…read moreand helpful! We have loved their service. They also have a program to encourage kids to start saving and every time they come make a deposit they choose a treat from their treasure box. It's been so fun for the kids to learn!! Today we went to their customer appreciation day! So generous of them!! I highly recommend them as a bank!!

Mike Wells is one of the best there is in the commercial lending arena. Hands down see Mike for a…read morecommercial loan.

Best Insurance Experience I have ever had! Richard, the owner, took personal care of me and my…read morecompany over the last 10 year and always went the extra mile to ensure we got the best price and had the right coverage. Every year, like clockwork, Richard and his team reach out to me to dot all the i's and cross all the t's. The most appreciated thing is that I barely have to do anything, he really knows my business so well and has so much experience that his team is able to recommend and handle everything I could need. Great company and great owner, I highly recommend them!

Worst service I've ever had, called to get an insurance quote on a personal vehicle, 2 company…read morevehicles, and an office space policy. Was quoted 123 a month for personal, and they'd get back to me on business accnts. I said great is that the best rate around/competitors they assured me it was so I gave them my card # for deposit. 10 mins later I get a call from another agent with BETTER coverage for 82 a month. I go to the store tell them this and ask to cancel that policy, The guy gets a very aggressive tone and expression and nearly yells"we're not interested in doing that" I'm a young business owner, I laughed thinking this was a joke as I was discussing 3+million dollars of policy coverage with him moments ago. And he just stared at me in awkward silence, got up and brought back two papers sign here sign here. I asked about the office insurance and he just says, we aren't going to do that, we don't want your business, leave, now. Which is fine, I hope they don't want anyone else's business either. Stay away from these guys, better coverage for almost half elsewhere. Just unbelievable to me, it's business. Best rates usually get the business, sounds like he knows he's not beating anyone's prices, or even going to try for you, just wait for the next sucker to call. Hope this helps someone!

I would (and do) recommend Bryan Larsen, and his office to everyone! I've worked with Kathy for…read moreyears, and she is fantastic! Any time I call I get immediate assistance with whatever I need. If, on the rare occasion I get voicemail when I call, I always get a call back within minutes. Everyone who works there is knowledgeable, and have gone out of their way to look for ways to help me save money. They present me with options, and educate me on terms, potential outcomes, and any pros/cons to consider. A few years ago we had two significant homeowners insurance claims. The response was fast, and hassle free. It could not have gone any smoother on their end. It was by far the easiest part of that whole ordeal. Several family members use Bryan's agency, and we are all extremely satisfied with their service, and sincerity.

If I could rate this agent less than 1 star, I absolutely would. In Feb. 2015 I was relocated to…read moreUtah from Indiana for work. Since my husband was wrapping things up in Indiana, we moved our State Farm policy over as needed. First was Renters Insurance. I initially worked with a woman named Kathleen who transferred me to a young lady name Mary. The renters policy was set up but never sent to my Landlord as requested so I was charged from State Farm AND from the Apartment Complex for renters insurance. After about an hours worth of phone calls, this was rectified. My husband brought my vehicle out in March. We tried to add that to the policy or get the existing SF policy transferred to UT. Because we were splitting one car off of our IN policy until my husband was able to move out to Utah (after selling our homes), Bryan Larsen wanted to charge us 80% MORE for car insurance. We left my car insured in IN along with my husbands as we could not afford this. In September my husband moved out to Utah and we switched the entire policy over. I expected possibly a slight increase in price but Bryan Larsen increased our prices by approximately 60%. After several hours and phone calls back & forth with Mary, we finally got the price where it should be. Bryan Larsen's agency refused to honor my husbands grandfathered in ten year, accident free discount which is significant. After tons of back and forth, they would only acknowledge it for my husbands car even though he's a driver on BOTH vehicles. This of course required several more phone calls and a hours of back and forth. Finally this was all straightened out. In Oct 2015, I refinanced one of our vehicles through a Local (to Utah) credit union. I immediately sent Mary the documents so she could update the lien holder. I found out in April 2016 she never did this. The way I found out was because the Credit Union drafted my car payment for $200 to cover CPI insurance for the Months State Farm couldn't verify coverage. It took over a dozen phone calls by BOTH my husband and me, three re-submissions of the same documents and several hours to get this straightened out. The 1st submission of the documents weren't signed by the agent. The 2nd submission said our coverage began March 28th 2016 when is started in Feb. 2015 and the 3rd set didn't even have the Credit Union as the Lien Holder. We decided to move to another agent who handled the move. We heard nothing at all from Bryan Larsen or his staff. No apologies for the 14 months of non-stop headaches with them. No 'can we try and salvage your business'.....nothing. I'm appalled. We wouldn't have stayed with them regardless, but the courtesy of a VERY WELL DESERVED phone call would have at least resulted in a good review of their agency. I would at all costs avoid this agency.

Eric has done our taxes for the last few years, I was personally worried about our unique…read morecircumstances, and what needed to be done this year. Eric not only gave us great advice but quickly processed our taxes and made sure that everything was squared away for next year. I would not hesitate to recommend Eric to anyone that I know.

It's a bank. How excited can you get about it? But they have a good staff and it's were we get…read moreour pads of dollar bills to give the grandkids for Christmas which is pretty cool.