Dishonest, Neglectful, and Unsafe -- Avoid at All Costs Dry Creek Ranch Apartments was hands-down one of the worst rental experiences I've ever had. From day one, the management was dishonest. They told me I could park anywhere and "they don't tow," only to have my brand-new car towed a month later. Parking is already a challenge because some residents leave broken-down vehicles in visitor spots, making spaces scarce. The apartments themselves are poorly maintained. Every window had mold when I moved in, and the windows are so bad that they sweat and leak with the weather. Amenities are just as neglected. The hot tub is constantly closed due to poor maintenance, and grills are never properly stocked--don't expect propane to be available on a holiday weekend. Safety concerns are real. My car was broken into, and when I asked if anyone saw anything, the office blocked me from the community message board and provided zero assistance. The gate to the complex was broken for months, and when we asked for the 10th time, staff told us it "doesn't even do anything, it's just an illusion of safety" and that they were "trying to get it fixed." WHO SAYS THAT? The staff is rude, untruthful, and unapologetic. Pricing changes after you sign as if their promises mean nothing. This is not a community that values residents--just one that profits off misleading information. If you value honesty, safety, and basic maintenance, look elsewhere. read more

Was told the apartment was clean and move in ready. When we went to move a few things in, we noticed both toilets had urine on them, sink was dirty, shelves were dirty, it was just gross. Office did not send anyone to clean as of yet. read more

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If I could give 0 stars I would. For context my family consists of myself, husband and 2 children under 2 yrs old. This is going on our 3rd month here. Our water & sewer bill was $290. When we brought this matter up to Renee ( manager) she brushed us off saying it was "a normal water bill for northlake". Are you kidding me? We went a SECOND time and Renee threatened my husband saying she would call the non-emergency number to escort him out, while yelling at him and being disrespectful. My husband was very calm and collected and cameras will PROVE THAT. We had a water bucket test done and guess what? 10 gallons of water was reading as 82 GALLONS!!! That's an 8.2x overcharge!!! Once Renee realized she was wrong she has not reached out to apologize for being so disrespectful to us. As new residents, this is not something we expected from THE MANAGER. Very disappointed and we wouldn't recommend this place to anyone. Edit: Assistant manager Ty said there's NOTHING they can do at the property level. Really?? Renee was in the office and didn't even bother apologizing for her actions and mistakes. They've already committed fraud, and it's very clear Renee sees no fault in her unprofessional conduct. Can't help but wonder what other residents have been taking advantage of. read more

these were my toilets on the day i picked up my keys...you can imagine how gross the rest of the place was! :,) read more

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We moved to Texas from Illinois and Ty made that move for us very easy. She was very efficient and professional. Also, we felt very comfortable and happy talking to Ty and the whole office. The apartment was very nice and comfy. The place had many convenient amenities, a beautiful pond, and a secure entrance and exit. We loved living next to our neighbors Cass and Caleb . It's quiet and peaceful. read more

Dry Creek Ranch Apartments - Insanely beautiful sunsets in Northlake Dry Creek Ranch - Apartments Near Me - Northlake, Texas

I have lived in Dry Creek Ranch Apts for a little over 3 years now. My 1st apt was a 1 bedroom with a study. It was spacious and absolutely lovely. After 2 years I needed more space and moved into a 2 bedroom in a different building and absolutely love it. The management staff and maintenance teams are wonderful and so helpful. Last New Year's Eve my furnace went out and they were there 1st thing in the morning News Day to repair it. The gym and pools are well maintained and since I have been here the property is always clean and well maintained. read more

I moved in with my husband and two kids and the place was horrible. the apartment was old and dirty. Maintenance workers can come in any time they like WITHOUT you being informed. and they will move furniture around if they want. and just because you lock both locks, it doesn't stop them from entering. Also the front office workers. Very Rude. Very unprofessional. They will talk to you any way they want and act as if you are the problem even if you are reporting a problem. The property manager is no better. Even when told about everything that happened nothing was resolved. But there was a different resident who I worked with who also complained about the SAME ISSUES. He got a discount on his rent and he stated how he cursed them out in the process of expressing what happened. But I spoke with them very politely but stern to express my concern and the only thing I was told was it won't happen again. JUST FOR IT TO HAPPEN AGAIN!!!! I didn't get any type of discount or anything. I was never late on rent. I never gave any trouble. But I guess because our skin tone was darker than theirs, it hindered me from getting the same treatment as other tenants. I have recorded audio, recorded videos, and recorded phone calls to prove how incompetent and inconsiderate they are. We stayed there for a year and the entire stay was the worse! I never experienced such a horrible apartment complex and I have stayed in Texas now for 7 years. And if Ty is still the assistant manager or Rena in the front office, everyone who signs a lease is screwed! Please take the warning. We only moved there because it was last min and when we wanted to break the lease but didn't want that type of history on our rental report. And the way Rena was almost encouraging my husband to break the lease, you would want to think otherwise before even turning in their parking lot. If I could put no stars I would! read more

The apartments do have nice appliances, tabletops, and are spacious. It has nice amenities and the gym. They also did have some activities a while back. I decided to write this mainly due to having issue with noisy safety equipment. I got through the majority of my lease with everything being quiet mostly and then all of sudden they decide to react to a situation by turning noisy equipment on in the riser room. I was not able to get the management office to address the situation. There are a few other minor issues with it like the trash filling up quicker than I would like. Also the gates sometimes have issues. They said they were going to upgrade the front gate security but have stopped the process for some reason. read more

My daughter and fiancé are looking for a place to call home. They are expecting their first child. Dry Creek would have been a better place for them. They apparently have "collections" on their report and Tessa is terrible to try to work with! As a parent, I want to help. She would not give me the time of day! She's very prejudice, literally as if they're not good enough. Shame on her, shame on Dry Creek for allowing this type of behavior! read more

nice apartment, nice community, however, Last Sunday, July 31, we were frustrated that my husband's car,  a black 2016 Dodge Challenger Scat Pack, got stolen in the covered parking in front of our apartment building. smashed window glass were all that was left in the parking. Tried to ask for any CCTCV footage in the leasing office that would have helped us identify the thieves or see any car or towing car that did all this, however, the lady just told us that the CCTV wouldn't catch anything since it's always moving in every  direction, she didn't even "TRY" to look into it, didn't ask what type of car was stolen, or any details at all. She didn't seem interested in helping us. It's surprising that there aren't cameras at the gates or exits.  One of the amenity that was listed on their website is  "On Site Patrol Service" , I don't even think there is any, cause if there was , then my husbands car would not be stolen in the first place. For residents living in this apartment, I'm not trying to scare you or anything but Make sure that you're car has all the safety and locks that's needed read more

Dry Creek Ranch Apartments - Apartments Near Me - Northlake, Texas

the front office is terrible! they do not care about your time. all they care about is taking your money. if you need a responsive front office make sure to go somewhere else. read more

I enjoy living here. It is quiet. The maintenance staff keeps it clean and picks up our trash twice a week at the bottom of the stairs. The management is great too. When my pipe burst during the freeze they were all over it. Even gave me a furnished apartment to stay in while they were fixing it. We have community events almost like an HOA or something. We have community meals, texas hold'em tournaments for charity, free movie rentals and breakfast on the go. One morning I was leaving and they were by the exit area handing out muffins and juice. I do like this place. Been here for a couple of years now so I thought I would give them a review. read more

The maintenance is useless, also when it comes to providing service management is the worst . This place is definitely not worth the rent . read more

I've lived here about a month now. Moved out here for job reasons from East Dallas. The area alone is quite a shock. There's nothing super close except hotels, a gas station, and a subway. But I can't take off for the area because I kinda knew what I was getting into with that. The office was super accommodating with our move in date changes. When we toured the place Jordan was awesome and really sold it to us. There's even a pond, though it's technically part of the property next door DCR still advertises they have one. We had some issues upon move-in that were taken care of ASAP. There are community events all the time. There's a great indoor basketball court, pool, gym area, gift wrap station, and movie check out. The price of living here is much less than East Dallas as well as other places around here we looked at. read more

Pros: I love the floor plan it's has everything I was looking for it all the right places. I have 2 small children's so I wanted the rooms together not split. Walk in pantry huge kitchen and storage on the patio. Brand new carpet plus all the staff super nice and friendly. Now here come the cons ... We hired movers which charge $160 an hour and are apartment wasn't ready on are move in date. I'm talking the carpet wasn't in, closet doors hanging out on the patio, dirty, and thing just plain not up to par. Examples: the paint was done very badly, super sloppy and in a hurry. My kitchen sink sprayer doesn't work, we can only use one toilet currently, the AC is out. The bathroom mirrors have black stuff all around them. They did say they would fix all this but for the most part I'm still waiting. Management needs to manage maintance and house keeping better because their job proformance is falling very short of acceptable standards. I was told the building we are in was built in 2007 so it's one of the older ones. I've lived in buildings that were built in the 70s that were maintained better. read more

I love living here. We have new staff that are as good as it gets. Any problems that come up get fixed right away! They are friendly, motivated and professional. The apartments are big and updated. Very clean and nice through out. I love the pool areas. The pool party in July is the best and professionally catered with lots of food & prices. read more

This place was nothing but awesome for us for the last two years. We did live in the updated side, on the top floor...and it was worth every penny. Location is 5-10 min to Roanoke, South Lake, Central market. 30 min to Downtown FtW, 20 to DFW International. Service was excellent, pools and gym were awesome for our small family. Serious regrets moving to our suburban rental house; we might be coming back soon! Jessie in the office is an absolute darling. Big Fans. read more

Everyone has been great with the moving process. I relocated from NY to TX and I couldn't be happier. I had the pleasure of working with Seda when I moved and she made everything so much easier. She was always available for questions and helped me secure everything up and past moving in. The floor plan of the apartments are gorgeous. I would recommend moving here to anyone I know as this has been nothing short of a great experience. read more

Really has been a great apartment, the maintenance crew is incredible! Very friendly neighbors and great dog park that's busy in the evening. Very central location. I unfortunately took 2 stars off because Tessa isn't very friendly, shes kind of cold. Everyone else is always upbeat, helpful and willing to do what they can except for her. I'd just recommend asking for any other staff members if there is a question or concern, they're all quick to help and make you feel welcomed. read more

Too long, didn't read: In retrospect, I would not have chosen to live here had I known what I had signed up for. Never had any of these issues for years when paying for $1100/mo, $850/mo, and $575/mo apartments. The location is nice if you're driving north or east, because of Roanoke being built up and Denton's proximity. Because of traffic and construction on I-35, Fort Worth can be a headache driving to and from. Throughout my time at Dry Creek Ranch the trash pickup is the best part, but even that is sporadic. The front office ladies do their jobs pretty well despite coverage, had to wait more than twice for over half-an-hour during office hours because only one person was there and they were showing apartments to prospects or newbies. However, I don't know if the owner or managers actually enforce consequences for crap neighbors other than stern phone calls. I have had constant noise issues in the middle of the night, filed numerous complaints for months for the same neighbor, and since I'm moving in a week, I'm guessing my latest complaint didn't warrant a reply. Things to consider before living here: 1. You can hear ev-er-y-thing. The apartments are not insulated well. The doors, walls, ceilings, and floors are garbage. I know mgmt can't do much, but because I signed a 6/mo lease, the best advice for my neighbor issue was to wait it out and move to the top floor. 2. Do not live near the pool. Mostly, because of the same reasons. Unenforced 10pm curfew. People will party out there till all hours of the night, even on week/workdays. 3. There are constant bugs (spiders, silverfish, rollie-pollies, millipedes) in my apartment, despite whatever spraying they have serviced. 4. There is a bedbug addendum. Had to sign one for the first time here after living in several different apartment complexes. Didn't make much sense and I wouldn't have given it a second thought, but I had to deal with bedbugs over the summer. While it could have been from traveling, I have had far too many issues with bugs and the pest inspection team Dry Creek Ranch uses is piss poor. The inspectors came twice. I was out of town the first time. Second time, the man and his son barely scanned my mattress, couch, and floor panels. Not even a week after the second inspection, a corner of my mattress finally showed an undeniable infestation. When a lady came to treat my apartment, she thoroughly inspected the same spots making me realize how terrible the inspection team had been before. Worth noting, I'm awake at 3:30 am writing this because my neighbor was humping his bed about an hour ago... The more you know, as they say. read more

Very upset about how residents are treated and how mean the staff is when contacted. Read all reviews before you move in.

This place had a lot of promise but the grass is super high so there are bugs and it smells like a swamp in some parts with tons of mosquitos right out your door. Bugs crawl all over you if you go for a walk forget taking your pet, the lights to the stairs of my building do not light up at night (one is ripped off), this scares me cause my gf sometime has to work late and now walk through the dark to get to the apt. The hallways are littered with trash, spider webs, bugs, and clutter. When we moved in the apt was filthy hair, stain, black gooby dust, (stained and caked on sauces in the fridge), and the carpet hadn't even been done yet so we moved in late. The viewing apt is great but man after you move in you see the real side. I suggest you stay away. read more

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I had a smooth transition moving in. Seda was very helpful and sweet. She answered all my questions. Seda's fun and bubbly personality is one of the reasons I moved here. read more

I cant stress this enough, DO NOT LIVE HERE! The staff is awful, disrespectful, they lie, and they are just rude! So happy to not be living there anymore! Just watch out, when you move out they will screw you with charges!!! and MAKE SURE you have a paper trail because their words means NOTHING! It will come back and bite you in the butt! They told us everything was ok, and we didnt owe them anything else, and then THREE WEEKS LATER we get a HUGE bill saying we owe them money! $1,000!!!! Who has the kind of money just laying around! They screwed us and Im pissed and they need to know that. Any human being should stick to their word, and LACY didnt. We have called and trying to talk to them, and it doesnt work, they dont have time to deal with people who lived there for almost 4 years!!! The rent gets higher and higher everytime the lease is up! The managment is awful! The trash service is a waste of money! The walkways are dirty because of the trash service. The old staff was better and more professional. These new people are running this place into a huge hole! read more

another garbage apartment, double charge you when its time to move on trash, water, & pest. apartment complex is full of doggy boo boo everywhere. there is never parking by your building unless you pay extra. they will tow a residents car and make them pay 300 to get it back. the apartments are old fashioned with squirrels rats raccoons and other species everywhere even crawling through your dryer vents where you dry your clothes. place is a joke and not worth a pennny they are asking for read more

I have lived here for two and a half years. I would not recommend it to anyone. They try to gouge you for money every chance they get. They are very inconsistent about enforcing the rules. There has to be a better option in the area. read more

Makes sure that when you leave you do a walk through with the manager!! I was naive and thought they wouldn't try to scam our family but they did big time! We signed a 6 month lease while we were building our home. We have one 3 year old small dog and one cat. We paid a pet deposit of 300$ EACH when we moved in and also a monthly fee. They charged us with new carpet because of a pet odor!!! Our animals were house trained and never had accidents. The charge for the new carpet was over 800$! When we moved in the carpet was not new! I am so disappointed in this apartment complex and staff. I went out of my way many times to fix things because I didn't want to bother them. Don't get scammed like me! read more

Great Staff; the grounds are kept clean, including the pools and dog waste containers. Very rarely do I see dog poo( I will walk through the grass in the dark) when walking my dog. The services that are provided are reasonable for the price. Wish some bills were included but that is hard to find. Roanoke is 5 mins away. It has plenty of shopping and restaurants and a peaceful downtown. The reviews that say other wise are lies. (You just can't walk there). read more

This has turned into a horrible place to live. When I signed my recent least, the management office informed me that the new QT truck stop across the street was going to be a "quick shop." There are semi trucks all around the complex, Racewy Drive and service roads. The traffic and long lights make it impossible to get on highways 114 or 35 W. It normally takes 20 minutes to go 1/4 mile to access the Highway 35W. The wooden floors make the living conditions intolerable unless you live on the top floor. You can hear every footstep and they allow large dogs on the tops floors. It sounds like a heard of cattle at night when the residents who live above me are home. The management office refuses to take any action. I will be breaking my lease and moving out. My legal counsel says I have every right to do so. Between the traffic, construction and excessive noise from poorly constructed units, I strongly recommend that you avoid this place at all costs. John Steen Unit 1527 read more

I lived here for 6 months, but my job took me elsewhere. pros: It was a nice place, friendly staff, well kept, quiet, and had a decent amount of convenient features. cons: half of the community laundry facility's dryers are usually broken, getting a good free parking spot can be difficult depending on what section you live in, and the location of the apartment complex is often bad for cellphone and TV reception. read more

I have lived at Dry Creek Ranch for about a year and have had the luck to experience both the Phase 1 and Phase 2 apartments. Price: These apartments are more expensive then the surrounding 4 apartment complexes, with that being said you get what you pay for. I have access to 35W within 30 seconds, two dog parks (one being completely AstroTurf so my puppy doesn't get muddy!), two pools, and every amenity you could want. Location: living within 1 block of four gas stations could be a huge plus or a huge negative, but if you visit the apartment complex you will see it's tucked away in its own private corner. Community: remember the price I mentioned? One of the benefits of paying ~5% more then the other apartment complexes is that it filters the kind of people that make you dread apartments. Everyone here is middle class/upper middle class, many are building houses in the surrounding area. Staff: I cannot emphasize how crucial the staff is to a living experience. I have lived in apartments where I haven't needed to speak with a staff member ever, however when you do need them you want high quality service, and that's what the women at the main office and men of the maintenance team provide. All in all 5/5 the best apartment I have ever. Also did I mention the Phase 2 was built very recently and has fiber optic internet? I pay for 45 MBP/s from AT&T but I get 60 MBP/s all day. read more

I wish I could give a zero! We moved in and had to move to a different community two weeks later due to severe mold issues that they claimed where normal! Do your research online!!!!! There are quite a few people with mold and they do not clean it before they move someone else in! It's absolutely disgusting! The majority of their 5 stars are because they give you free money if you rate them a 5 before you move in and people to remove all the bad ones! BEWARE!!! Northlake and the states department of health can't help without tests proving it's there which means the complex has to give permission to test which they won't do because they know it's there. read more

This is place is extremely disrespectful to there customers. They have a nice complex with a lot of amenities. However, they will pick every single penny they can out of you. I lived here for 6 months and decided to leave because of how rude and uninformed there leasing agents and staff were. They basically give there tenants no rights and expect you to know the lease forward and backwards. The leasing agents gave us false information numerous times and that information ended up costing us over $900. They would not consider any of there own faults and treated me and my wife very disrespectfully. They basically say too bad and pay up. I would advise everyone to stay away from Dry Creek Ranch. Not to mention that the traffic is about to get super bad around that location. Overall, if I could go back, I would NEVER have lived in this apartment. read more