I recently had the floors in my house refinished, and gotta say...it was a fantastic experience!…read moreThese are the kind of projects one dreads, with the amount of work involved, moving absolutely everything out, and completely disrupting living conditions for a week...not the adventure you want to do more than once! But Sergenian's crew was absolutely fantastic, every single step of the way! (5-stars isn't enough!) Starting with Russ' consultation, he is the epitome of professionalism, always being sure to not over-promise, or just agree to everything I say to make the sale. And when Kyle and Armando came to do the work, they continued with extremely specific discussions of the technique, timeline, expectations, etc. They worked diligently, with extreme consideration for my home, my dog, and fully discussing all of the steps along the way. Out-standing! And the quality of their work is A+ to boot. In this day and age, it is incredibly difficult to find contractors who are reliable, experts, diligent, considerate, and actually deliver on what they say. You are lucky if you get two of those qualities, but Russ, Kyle and Armando delivered in full in every single category; Outstanding! (Did I mention how nice all of the office staff was as well? They were; and efficient, too!) I have had an *extremely* mixed bag of experiences dealing with contractors here in Madison, from absolutely miserable schiesters I've been tempted to take to court to the very good ones who've been great and gotten the job done. But this group of individuals was so outstandingly great, I wish they'd take up every other trade, and solve all of my remodeling needs! To be clear, I don't work for Sergenians, and I'm not related to anyone there (!) but I think when you come across such an amazing, talented team, who cares deeply, and actually does their job incredibly well (at reasonable cost, no less!), well, that deserves a minute of my time to say thanks, for a job more than well done. Turns out there are still some good people out there, just gotta find them as you wade through the opportunists and such...faith in humanity restored through flooring! ;-} (And almost forgot, but the flooring was *black* which is extremely non-standard! I'd looked and talked with several other companies, always getting a "...yeah I think we can do something like that" vibe; not what you want to hear. But Sergenians was incredibly explicit about what can and cannot be done, and they might say "minimizing expectations," but in reality, the final floor is absolutely glorious, way BEYOND what I'd even hoped for!) Ok, time to stop the ramble, and I'm gonna go enjoy my new floors! (And in the photos I'm posting, it is hard to capture the rich black, because if you go "true" to color, it looks so dark you see no detail...but to see any detail, you have to brighten up, and they don't look like that. Such are the limitations of "standard" photography; HDR photos would be ideal. The takeaway point is that IN-PERSON, the floor looks SPECTACULAR! ...and yes, black floors will show dog hair, dust, etc., but a small price for the best looking floors ever!)

Sergenians has an unbelievable amount of gorgeous floor coverings, including carpet which is what I…read morewas shopping for. There was no problem taking home several carpet samples for a few days, trying to make my decision. One thing I really appreciated was their array of companies, fabric, colors, information on content and environmental/allergen free choices. I was lucky to have Molly assist me because I was overwhelmed, not being someone who shops for carpet often. Molly found samples closer to what I wanted than I had found. I was stuck and she was patient and helpful, never pushy. I ended up choosing a large and fabulous area rug which Sergenians have several stacks of. Jacob was also very helpful finding runner choices for me.

The representative refused to give any details related to hourly rate or pricing of material…read moreestimates before an in person visit. This wasted my time.

Got new carpeting installed. While setting up the instillation was told there would be a $40 or $50…read morecharge for furniture removal and replacement. I asked if I had the installation area empty could I save that charge. Was told yes. Had the entire installation area empty prior to the install and was still charged the furniture removal fee. Called to inquire and was told a check would be cut to me as reimbursement for the fed. Two weeks later and no reimbursement has been received. Sent company an email and received no response. I would not recommend using these guys. The amount may be minor but it's not right to pay for a service that was not utilized and to not get any response when inquiring about it. A tad dishonest!

Did an excellent job in repairing and staining my deck this past summer. Also performed repairs on…read moremy garage trim. Very thorough and reasonably priced! I highly recommend his services!

Very personable and good at explaining things. I appreciated his explanations of how thinks worked…read moreand found his work was reasonably priced.