If you would like to use this company, rest assured, they will try and use every penny of your…read moreinsurance money for their repairs. Not only did they overcharge for their services but they used my condo for repairs to common areas as well as eating their lunch and using the rest rooms. I complained but it was ignored. What they did was such an over reach and took so long that you just have to decide that they were squeezing every penny they could from the insurance. For a job that should have been five to ten thousand dollars they charged $30,000. They arrived and over promised and under delivered. No stars. Use another company.

STAY AWAY--SHODDY, INCOMPLETE WORK AT PREMIUM PRICES! House still holding moisture 30 days after…read morecompletion, and NO accountability. The disaster after the disaster. After Hurricane Helene hit and flooded our home, my wife and I were in need of pro remediation fast. To their credit, Master Restoration was the first to call us back. Having gotten their name on recommendation, seeing their positive reviews, and verifying they were licensed and insured, we decided to hire them. Although their price was extremely high compared to competitors, we believed we would be getting thorough, premium service by a respected, established local company. How wrong we were. Right out of the gate, we were blindsided by their refusal to remove our glued-down engineered wood flooring. Apparently they only include easy-to-remove laminates and floating tile. No price adjustment to their flat rate was offered as compensation, leaving us to seek out another vendor for that, at additional expense. Once the contract was signed, we also discovered our main contact wouldn't return calls or texts unless prompted by his superiors, forcing us to repeatedly contact the main office to inquire about the schedule and project status. On two occasions, he did assure me that permits for the work were being secured through the city on our behalf. Next, we realized each phase of the project was apparently being farmed-out to unknown subcontractors, who performed substandard work without adequate supervision or any follow-up inspections by the company. They would show-up at our home without notice, forcing us to reschedule them at more appropriate times. No HEPA air scrubber was used during the process. They did the four-foot drywall cutout, but we later noticed some insulation was still left in place, as well as inconsistency with door and window frame removal. Kitchen cabinetry wasn't handled properly, with floor-to-ceiling sections cut in half, rather than removed at the crown. The plumber they hired didn't even have a part to cap the water line when disconnecting the fridge! The so-called "sanitization" phase would be laughable if it weren't so abysmal. Instead of checking to make sure the house water main was turned on, the team attempted to use a dribble of water from an open interior pipe to mop the floors. When that failed, they asked me if they could use the black contaminated water from our storm-damaged swimming pool! I refused, of course, and then they finally checked the water main and turned it on. Even with fresh water, the clean-up was nothing more than pushing a dirty mop around without any cleansers, resulting in cloudy, soiled floors still caked with drywall dust. Then came the "dry-out" phase--shamefully lacking in industry-standard protocol. One dehumidifier was brought in to cover 2500 sq ft, along with a handful of air movers. They were left in-place for five days, which we were led to believe would be more than adequate. Apparently not. When the team returned, they appeared to take a couple of moisture readings, which seemed to be below the 15% mark, as required. I watched as one team member fumbled with a moisture meter, pushing buttons until the reading looked good. I have since learned he may have been "fooling the meter", by choosing hardwood mode instead of the appropriate soft wood mode for the beams. Thirty days out, readings reveal the moisture is still far from gone, remaining saturated between 28-36% in certain places, leaving us at risk. Lastly, we were promised by contract a complete post-remediation report with photos to be furnished to FEMA and our insurance carrier. To date, we have not received the report, and Master Restoration has failed to respond to our queries about its status, as well as the status of the city permits or the PRV mold report required per their license. Now we are faced with the unpleasant prospect of paying EVEN MORE MONEY to another, more reputable company to complete the work. Do yourself a favor, and PASS ON MASTER RESTORATION!

Top notch experience with First Class Cleaning FLA…read more Andrew was easy to work with, was patient with the many questions I had, and was prompt to reply. I asked for a pre-move in cleaning for a 3 bedroom, 2 bath 1700 sq ft house. I was a bit concerned when only one cleaner showed up, but Maryori was all over it and made it look easy. She finished the job in under 4 hours and the house looked great. Their attention to detail was stellar and I was extremely happy with the result. I asked for a lot to be done and I feel like their pricing was very competitive and fair. Will definitely ask them to help with another project in the near future.

I needed a move out cleaning done with short notice, and Andrew was very helpful and facilitated my…read morecleaning quickly. He was easy to communicate with and went above and beyond to make sure our cleaning got done in time for us to move out. Our house was thoroughly cleaned and looked amazing at the end. It was also very reasonably priced. I would highly recommend!

They were on time and did a great job! Very friendly and throughly cleaned all the areas I…read morerequested. We are definitely hiring again.

Excellent service!…read more Mark was friendly and efficient. He arrived on time pre-treated all the areas and had my four rooms and an area rug cleaned and was done in less than 30 minutes. The price was reasonable. He did an excellent job and I would definitely recommend or use him again.

Responded quickly, was available when I needed, and did the job well. It took a bit longer than I'd…read morehoped to dry, but that's how it goes.

Reliable Dust Busters LLC did an outstanding job cleaning my Florida home after it was left in…read moreterrible shape. The team was professional, caring, and extremely detailed--they went above and beyond to make everything spotless. From carpets and bathrooms to ALL appliances, they made my home look brand new again. Highly recommend this company for anyone needing thorough, reliable post-tenant or deep cleaning!

You get what you pay for! Don't do like me and try to find the cheapest bathroom remodel... It will…read morecost more in time and frustration in the long run, trust me. No really, trust me... After learning my lesson, I called Tilemason and Bobby showed up the very next day. We discussed the design, budget, and timing he was able to give me some great recommendations on materials that I hadn't even considered. A start date only 1 week out was set. He said it would be finished in 2 weeks, he finished one day early, and the quality is topnotch! When the budget allows, I'll be having them do my kitchen. There aren't many quality contractors out there, this is one of them.

Robert(the tile mason) completed two major projects for us, and did fantastic work. Very reliable,…read moreknowledgeable, and trustworthy. Knowing how stressful, and challenging home projects can be, I would definitely recommend The Tile Mason. The projects completed by them were the least stressful. Thank you Robert for all of your time.

Professional and great communication. Very carefully navigated a large sofa and heavy old TV out…read moreof my home without marring floors or walls.

Same-day weekend service, great price, very efficient. Will use again for sure! A++!!read more

Quick response for dryer vent cleaning. Did a very comprehensive inspection and discovered issues…read morewe didn't even realize had developed. The technicians were excellent at documenting the problems and providing pictures before and after the repairs. Definitely saved us from future problems and fire risks. Highly recommend.