Great haircut & fantastic color! I always leave Whitney's feeling good about myself. Whitney is…read morepersonable, kind & genuine. I actually look forward to each & every appointment. Looking good thanks to Whitney.

Whitney did a great job on my color and haircut. She was very thorough and showed great attention…read moreto detail. She is so personable, and she really listens to your concerns. I've gotten so many compliments on my hair! I can't wait to go back to her again.

Hit or miss at this place. Paid for a quality haircut and got messed up hair that I personally had…read moreto fix. The front desk knew the hair was a mess and I was still charged and given a certificate. My child's hair was chopped up. Thank goodness I know how to fix it. Disappointed! The vibe is rushed and over booked. It's sad that Sports clips are better!

went to this salon for a year or so. I loved the vibe, enjoyed browsing & shopping the small…read moreboutique. The first 3-4 visits went well & thought I had found "my place!". I booked 2 appointments for 1 of my adult daughters that went well. My last apt. was really weird. All of the sudden, my stylist did not want to do what I was requesting by cutting my hair to the side, and not to the center. When I asked for the style to be skimmed, now that it was shaped as I wanted and was going to continue growing it out, she took off 3-5 inches. I was stunned! Aside from those apts., I had another appointment for my oldest adult daughter & she was underwhelmed to say the least. She told me her concerns & I immediately emailed the salon. The most concerning items included a hairy/dirty station, cutting her hair dry & THEN washing it w/o touch up, dropping a comb on the floor & continuing to use it on client. I said "why didn't you say anything!?", & she said she didn't want to rock the boat since I liked the place so much. I was so embarrassed! I was even more shocked that I never received any kind of response AT ALL from the salon. In my opinion customer service is everything. To not even answer my email was just death to my patronage. smh.

Bonnie has a small group of clients and I'm grateful to be one. She's been so willing to look at my…read morephotos to recreate the hair style I'm going for and is very patient with this process. She does a great job with color and includes by brows when I get my color done. I never feel rushed when I have my appointment. Another nice thing about these small studios is the privacy. It's a great set up.

Got a women's hair cut and it was amazing! Ryann was super sweet and the haircut looked great! I…read morehonestly thought it was underpriced for the area because she had a lot of experience and I paid about as much for people with less experience. The atmosphere was very laid back as well!

I'm usually not the type of person to write a review, good or bad, but I have emailed and got a…read moreresponse that ultimately said "you can come in to get it done again free of charge but we don't offer refunds." When I first made the appointment, the "cart" read that the price of my balayage with a haircut would be $160, which it was not at the very end. When I sat down in the chair, I showed her a picture of what I wanted, a caramel balayage, something warmer for fall as I was blonde before. She pulled a few swatches which looked great and I had assumed, as any other person would, that the swatch she had chose, would be what my hair would look like, or similar...I was wrong. She came over with 2 bowls, one of bleach and one of brown (I still have yet to find any "new" brown on my hair). I was confused, but trusted the process because she's the stylist and knows what's best for the client. When she finished rinsing my hair out, we went over to her station to cut and style. She had asked if I wanted any layers and I said no as I've had a bad experience with them. She proceeded to give me long layers anyway. During the coloring process, she had asked me about my naturally curly hair and if I've ever thought about styling my hair in a way that it would enhance my curls. I said yes I've done it once but again had a bad experience so I wouldn't try it again. She had said okay. Fast forward to the styling process. I asked her if she could curl my hair, and from my understanding "curl" means with a curling iron, I thought that this was a universal definition for "curl". All of a sudden she's putting mousse and gel in my hair and curling my hair on her fingers. Instead of getting beach waves, my hair looked a mess. My hair became frizzy over time as I was driving home and honestly looked like I just rolled out of bed. I went home, rinsed my hair out with only water so it wouldn't ruin my 'color' and had to blow dry it and style it myself because I wasn't very happy with the outcome. The next day, I was looking in the mirror and really couldn't tell a difference in the color whatsoever, it looked the exact same as it did a week prior. I still don't know where the brown went that she had in the bowl or what happened to. my reference picture that I showed her. The color at my roots was not blended properly (I had consulted another stylist who is a family friend from home) and she agreed, as well as one side had more highlights on it then other. The back of my hair (color wise) didn't look like my reference which I understand it wouldn't the first time, but I was expecting it to look different then when I walked into the salon and it did not. I'm disappointed because I paid almost $250 for something I didn't and still don't like. Now I have to find someone else to fix it and pay again. When I emailed the salon, I was hoping some sort of compensation for something. I had mentioned in my email that I didn't want to return due to this experience. The proceeded to email back and offered me to come back in and they would do it free of charge. I almost think it would be giving them another opportunity to mess it up because no one likes to do their job without getting paid. Good news, the staff was really nice. Receptionist was understanding when I wanted to pay some in cash and the rest on my card. Very sweet and understanding. (will not let me upload pictures)

I'm picky about my hair; and the salon environment in general. My mom was a beautician in a small…read moretown, so I grew up in salon. If I could give Mitchell and Salon Bior more than 5 stars, I would!! I absolutely love Mitchell and his whole salon. Excellent color and cut!! I have paid more at a salon close to there and didn't get good results. I moved here from Atlanta and have tried several salons here and now I have finally found "the one."

After months of looking for a salon after moving to Knoxville, I found a gem! Absolutely wonderful…read moresalon. Beautiful and professional atmosphere. The entire staff was very friendly. I scheduled with Natalie and was so pleased with her work! She is awesome, taking the time to give me suggestions on products and styling tips to keep my hair looking as fabulous as when I left. Thank you Salon Bior!!

After a very lackluster and disappointing experience at one of their other locations I was shy to…read moretry any others, but after talking to salon leadership I was persuaded to give them one more try. (BTW, the persuasion was challenging as the woman I spoke with blatantly accused me of leaving a "malicious" review when I simply expressed my disatisfaction and 2 stars with my visit after they did not respond to my company survey comments via email. - It was not until I explained to her that I am disabled and what she was asking for from me in person was not possible that she finally seemed to understand and back down. I would say leadership does not represent the same level of service I got at TC, which was AWESOME.) It is an hour drive for me to get to this location and it was pouring rain but it was worth the trip. Jannay was absolutely amazing! She was communicative, had 4 times the colors their other location had (they probably had like 15), did every part of a service I expected (cuticle work, sloughing off dead skin on my heels, a nice massage, etc) and was simply a pleasure to work with. This pedicure was 5 or more weeks ago and my toes STILL look amazing. Unfortunately, due to my distance from the salon it is hard for me to get there when she is available (I did not see any weekend appointments for months) but I am going to keep trying. It (and she) was definitely worth it!

Ever since Dexter cut my hair I've received nothing but compliments. Daaaang. Props to Dexter and…read morethe Aveda crew here. Whoop whoop! He just knew exactly what to do with my hair I guess. You see I'm a low-maintenance gal. Sure I love to go to girly stores and doll up every now and again. But you are more likely to see me with my hair rather simply coiffed. Better yet.. It's covered by a baseball cap or in a ponytail while out on the road or on a hike. Hahha..Illusion shattered, right?! Oh but no!!! Because since my haircut suddenly people are thinking I spent hours primping my bombshell hair! (no way buddy. I love my sleep). I love coming in and sipping warm tea each visit. And I love the free sample giveaways. But I cannot give 5 stars. When I came in for a mani-pedi the lady talked distractedly to her friends the whole time and made me late for my other appointments. Grrr. The promotions program is inconsistent and I'm bummed I didn't get my birthday discount. The massage is good but the facial isn't impressive. I cannot recommend getting a makeup application here either.