On a freezing winter day we found ourselves with a furnace that was blowing air, but not hot. Our…read morehouse was rapidly lowering in temperature, and we jumped online hoping to find someone to service it. We messaged Ridge on Yelp and they came out within 24 hours and had our problem resolved quickly and painlessly! Furnace overheated, needed a reset and new filter. Great tech (Joe) and great service, at a very reasonable price. We'll absolutely use them again in the future, highly recommend!

Our furnace went out on a Thursday night and when we called Ridge, they said they were slammed, but…read moresaid they would work us in the next afternoon. At 9 am the workman was there to get us up and warm while he incorporated going across town for the needed part during the day. They had it all fixed by the end of the day. SOOOO refreshing to have a vendor who is truly interested in your well being ("let's get you up and running" "We'll let it work through weekend to insure it is all good before we bill you"). No big box "upsell". no flim flam....just solid work, done efficiently at a fair price. Want more evidence? Look at the testimonials on their website. Can't say enough good about this company.

They did my mom's furnace and did a great job . They cleaned up their mess and where very…read moreprofessional. They had a great price for what we needed

absolutely a nightmare having tobie phillips i stall a brand new hearing and cooling system. poorly…read moreinstalled condensing pan unit led to flooding of ac drain water pouring throughout new furnace and flooding basement floor. he tried to convince us that it was a filter issue... not. ac started flooding 1/2 hour after he left and would not return calls to fix. entire system had to be pulled apart by a professional hvac company vredevoogd fixed next day after we gave up on phillips backing their brand new equipment.

I call these guys twice about a year apart to work on my furnace. Nothing difficult. The girl…read morethat answered the phone said she would give the message to the ?? owner/tech guy and he would call me the next day. Never hear a word from them.

Our water heater was nearing the end of its life so we began the task of collecting quotes. We…read morealways try to give our money to hard working local businesses when possible, so thought we'd see what B&B had to offer. My husband stopped by their office one afternoon on his way home from work. The receptionist told him that the owner is the one who does the quotes and he's only there in the mornings but said she'd give him our info. and have him call us. That was about a month ago, not a peep. Anyone who has ever had a water heater installed knows that the majority of plumbers charge a flat fee for their labor charge rather than their normal hourly rate, and it's a ridiculously excessive amount for a just a couple hours work, around $1000-1200 on all of the quotes we were given. So after the company pays their technician for the two hours of work, the rest of that $1000-1200 is pure profit in the company's pocket. Apparently B&B has so much work that they can afford to turn down a fast & easy $1000 profit. Good for them, I guess, but maybe then it's time to remove the "aw shucks" story about their humble beginnings, the company's growth and how committed they are still to this day, despite their huge success, to providing potential clients a "superior level of skill, craftsmanship, technical ability and communication". Clearly, that statement is no longer accurate if they don't even have the professionalism or common courtesy to give a quick call just to say that they appreciate the inquiry but are currently so busy they can't help us out at this time. First impressions are critical and because of this experience we will never consider them again for anything. Good old Godwin Plumbing took care of us and in only four days' time from first point of contact to completion of the job.

My air conditioning unit stopped working. I called Haisma Heating & Cooling and they had someone at…read moremy house within the hour. The technician, Mark, was fantastic and quickly identified the problems. He explained everything thoroughly to me while fixing the issues. I appreciated his professionalism, honesty, and hard work ethic. This is my first time calling Haisma; however, I believe I've found my new go to HVAC company.

I had messed up the installation of a Nest thermostat this past winter, and decided to reinstall my…read moreold thermostat...everything seemed to work, heating-wise, but when we tried to turn on the A/C in June? Nothing. Called our original furnace installer, but never got a call back after repeated attempts. So, called Haisma, and they got someone out in a few hours. Derek was outstanding - professional, patient, thorough. He immediately diagnosed the problem (my own incompetence, frankly), fixed it, installed the Nest quickly and efficiently, then made sure everything was working properly before he left. He also didn't try to just sell us a new A/C system; we will probably need to do so sometime in the next few years, but he was clearly just interested in solving the problem rather than hard-selling us. Outstanding service, will absolutely call them the next time we need this type of work done.

It's been several months now.... They came in, cleaned my ducts with HOLEY shotty equipment that…read morespew the contents of my air ducts through my entire basement. I tried for many weeks to get ahold of someone to no avail. The owner Jerry called me on w day in a fit of rage SCREAMING at me asking me why I was trashing his business and then proceeded to insult my home (even though he wasn't even there) When he calmed down and I explained the situation he I do they were in the wrong apologized profusely promised a complete refund with a bonus all was at ease and I was happy with that and that was 2 months ago. After reaching out to Jerry MULTIPLE times asking when it was coming and empty promise after empty reassurance... still NOTHING!!! So, I am keeping my end of the deal )which was to either support his business as filled with good upstanding people, or not bc they don't care. Obviously it's the NOT. DO NOT USE MASTERDUCT!!!

I am so happy I had my ducts cleaned because the techs were professional, polite and efficient. I…read moresaw the before and after pictures and was amazed! I highly recommended them to some neighbors and friends.