Fabulous team, great choices. I have high arches and the staff gave me options that removed my pain!read more

The people who work in this store are very informative. I appreciate their knowledge of the…read moretechnology that goes into the design of shoes these days. I found another comfortable walking shoe recently and I plan on going back for another recommended style. They have been in business for a long time and I think the reason is that they really know their business!

This store definitely comes handy for my elderly relatives. As they get older they are unable to…read morebend down to tie their shoes so the slip in shoes helps tremendously. They had a buy 1 pair get the second pair 50% off. Prices are anywhere from $50 to $95 dollars. I am a rewards member and it carry greats perks. I purchased a pair of sneakers and slippers and my Mother in law loved them for her Birthday. Store is always clean and staff very helpful. I even came back the following week for 2 more pairs for another family member.

I had to do a somewhat complicated transaction to order shoes from another Skechers store. The…read moremanager, Vladimir, and his colleague, Lesly, were extremely helpful, very professional and so nice to deal with. Really first class people.

My shopping experience today was amazing all thanks to Wiesia. I came in with my friend not knowing…read morewhat brand of make up we want and we also do not know the trends or all the glamour that is available in todays market. We are simply old school. Wiesia not only helped us choose but she also explained each product carefully and even showed us how to correctly apply the products. My friend and I feel beautiful! I personally love my bronzer. My friend needed foundation and her Tom Ford foundation was so perfectly matched. Yesterday I applied full make up and my daughter said wow mommy you look beautiful!!! She said, Probably the best make up you have ever done. That felt good. Friends go see the woman that knows her make up. That's Wiesia.

What a horrible customer service experience! My daughter bought a pair of shoes online on 6/7 and I…read morewent to return them in store on 8/8 and was told they would not honor the return not even for store credit! The .com department will not even discuss returns after the 30 day return policy, they send you to the store who says that online is your only recourse, what a dismal customer service experience. Since when did Saks become such a horrible place to do business with. I have shopped there my whole life and never had an issue, but to not honor a return 30 days after the initial return policy is ludicrous! There are other high end stores, hello Neiman Marcus, that will get our business from now on. Do I need to mention that the reason my daughter was late in returning them was that she was 9 months pregnant and just didn't get a chance to do it herself, I only mention it because they didn't care. Dead to me!

I'm a very satisfied customer since the 1990's. When my knees, hips and feet are feeling painful,…read moreI'll walk into Threads and Treads, explain my problem they will find the perfect fit brand. The owner is very knowledgeable, carefully assessing the gait of the sneaker being fitted. I usually walk in there miserable after using on line retail shops or larger stores where I buy the wrong sneaker and suffer. I walk out of Threads and Treads happy and relieved wearing a new pair of properly fitted sneakers I can wear for fitness for months. I highly recommend this wonderful shop!!! Thank you! Satisfied customer for life!!!!

I'm so glad I chose Small Business Saturday to get my new Sneakers and Insoles! All my info was in…read morethe computer so there was no need for tryons, etc. They even custom-cut the liners! I love shopping at Family-Owned Businesses. They are a great reason why!

Wonderful service; what made it memorable -besides the quality and ambiance- was Ms. Lei…read more(spelling?).

a cool hip place to pick up the latest styles and must have sneakers at a reasonable cost. stopped…read moreby sneaker lounge in scarsdale to grab the latest must have sneakers for my cuzs son and the staff were so kind and knowledgeable about what the teens are wearing now. very good selection and styles with all the footware on displayed in organized fashion for gals , guys and kids. also some clothing available mostly in tee shirts. after getting my nephew his birthday gift, i picked up a pair of leisure slip ons which are comfy to the max . glad i made time to visit sneaker lounge , it was worth it .

Everything, rented a suit for my son from the Fairfield store for a wedding. The person who…read moremeasured him got the slacks 4 inches too short. I had to drive 40 minutes 3 separate times to pick up and the fixed slacks, and twice was told they weren't in yet. The third time they said the pants were on a truck in Pennsylvania. They agreed to deliver them to a location near my home the day of the rehearsal. When they arrived they were still too short and needed to be pressed. Never again

They helped my son buy a new suit, shirt, tie and shoes in an hour. They had it tailored on the…read morespot. Amazing service and saved the day!

Tell me why? The old…read moreaddress is up online. But in fact the store has located about 200 feet from the old place. But that's not what I'm complaining about. I pulled up to the store, and noticed it was empty. So I called up the number and some jack off picks up, and was a complete A hole. No hello, no bye, no nothing. Now to you this might not mean anything. But to me this is everything. How you gonna be a D head on the phone and expect me to drop a couple hundred on boots? That would mean that I tolerate this type of treatment. Matter of fact, in the real world, you should be kissing my A$$ to spend a couple hundred on boots made by your store. So guess what, I went next door to DSW and bought some boots instead of Redwings. Now I ain't gonna lie, I was excited to go check out the store. But this D head ruined the whole freakin drive for me. It was an hour long drive to get there. But no Problem. I hope you reading this, and I hope your manager or whoever above you is reading this. Or someone that cares about professionalism is reading this. You are the reason people internet shop, you are the reason your business will go out of business. But to you I'm sure it don't mean anything. Cuz it's not your business, you can just apply to the next retail store and F$$k it up for them. For reference, today's incident happened on 01/03/2026 at 2:04pm. If one of ya wanna play detective to find out who was working. Track that time and date. I'm sure it's not the first complaint about this A$$ head. I ended up spending 4 and change next door and got 4 pairs of fire sh*t. Maybe this was a blessing. Maybe god did look out for me, for placing this POS on the phone when I called up.

Horrible customer service, salesman wouldn't even leave behind the counter. When asking them…read morequestions they would simply point. Not helpful at all, pretty sure salespeople smelled like weed. For the prices you pay for these shoes you would expect better service, I will never do business at this location. I left without a salesman helping me.

Helpful and honest. My go-to for sneakers and athletic sandals. They never try to upsell. Will…read moreorder what you want if they don't have it. Local small business!

I've bought running/ walking shoes there but when they didn't sell golf shoes, they gave me a great…read morerecommendation - ASICS golf version of their popular running shoe. These guys know their stuff!