The customer service on the phone was awesome. We live quite a distance from the store and they…read morewere able to accommodate us and deliver the safe for a very reasonable price. The delivery staff were professional and knowledgeable. Will always recommend them every time someone asks us about our Liberty Safe.

We used this company for years when they were Clark Lock and Safe. The excellence began when I…read morecalled to request service. The woman was delightful. Their staff is polite, prompt, and professional. We are very pleased with the quality of the service and the prices. Today my 90-year-old mother-in-law's front door would not unlock. She lives North of Milton. A service technician (David) arrived at the scheduled time. He diagnosed and resolved the issue in under 45 minutes. We deeply appreciated his competent service and excellent attitude. David exceeded every expectation.

Highly recommended. Arrived on agreed time, appointment was made on short notice but everything fit…read morethe schedule nicely. Mr. Tate took an assessment of the tasks and zipped right through in short order. It's pretty easy to see that he is running a competent operation.

I had lost both my 2013 4runner smart keys . Dealer wanted…read more480.00 I bought key on eBay he came out and 20 mins later all done. 100% happy will use again.

Came to me to make my car key. It did take a few days to make it to me (apparently sir is very…read morebusy) but when he did make it he was fast and didn't charge an arm and a leg. I was quoted around $400 by the dealership! Thank God someone recommended y'all! Would use again

I locked my keys in my car. Terrance came out and did an excellent job within 15 minutes of…read moregetting the call. Excellent service.

On Friday 3/15/24 I called Discount Locksmith to inquire about getting a key fob placed on my car…read more They told me that they could do it and proceeded with pricing. I was told $195 to come to them & $245 if they had to come to me. I chose to go to them. The guy called me back and advised me that they didn't have a key and would have to order one for me, but would then have to pay $245, which is no problem. On Wednesday 3/20/24 I go to the place to have the key fob placed on my car. Well come to find out the key can't be put on the car. I was told to go to the dealership and ask them to do something as far as the computer on the car(idk), and if they couldn't do anything to call back. Well I did that and they couldn't do anything. I called the guy back to let him know. I ask him "since your not able to do anything and they can't either , what am I supposed to do", he tells me "well I cut the key, so it's not anything I can do with it ", I tell him that I PAID $245 FOR A SERVICE THAT WAS NOT DONE, mind you I paid $245 5 days before my service was even done. He says I could give you $45 dollars back because the key was over $180. Which to me doesn't make sense. Not calling him a liar , it just doesn't add up, being that I was told $195 or $245 which is a $50 difference, why wasn't I told higher. I asked for the paperwork on the key fob. I then proceeded to look for that key and still haven't came across one that was over $180. So I lost $245 and got a key fob I can't use. That sucks & didn't get the $45 either.

Professional EXCELLENT CUSTOMER SERVICE!! He was on time and gave me exactly what I wanted! Please…read morekeep up the GREAT WORK!

They fixed my ignition in my car at 1/4 of the price a dealership was quoting, explained everything…read moreto me in detail. Gave me reasons why I was having the issue and instructed me in how to avoid having the same problem again. They tried to fix it without changing the part, but only charged for the replacement of the part, not both. Real gentleman work there. They were nice and knowledgeable.

I called to have my car key replaced and the service man was at my house within 24-hours. It only…read moretook about 25-30 minutes and I had a replacement key fob. I appreciated the great customer service and info.

I lost my car key on a Saturday night and began calling around for a locksmith the next Sunday…read moremorning. The first company I called couldn't help me but directed me to Southern Safe & Lock LLC. Their locksmith showed up within an hour and had me back on the road within an hour and a half. He was professional and the service was affordable for the labor and skill involved. On Monday, someone found my original key and key fob, but it had been deprogrammed. Southern Safe & Lock LLC met with me Wednesday night after I got off of work to reprogram the original key FOR FREE! I should also add that they met me after normal business hours when they were on their own way home, and patiently waited for me as I made my way through Bayway wreck traffic. I feel very taken care of by Southern Safe & Lock and would absolutely use them again and recommend them to anyone I know!

In 2021 they installed new locks in the house including a keypad deadbolt. They were polite,…read moreknowledge and easy to work with. Now over 3 years later, the keypad ( which has been wonderful and I highly recommend) has been not always working the first time I put the code in. So because I enjoyed working with them before I called to ask them to reset the code or replace the lock fully excepting to pay a service call and repair fee. He asked what it was doing and told me how to replace the 9 volt battery if I wanted to just do it myself. I didn't know it had a battery! I replaced it and it works fine. That's great customer service to care enough to save their customer money. Of course he would have come out to do it if I had had trouble with it. It's nice to know I have him available. I highly recommend him for your locksmith needs.

Great job at a fair price! Service professional was on time and polite. Highly recommended.read more