Psychiatrist of 25 years " ghosted" many patients. Office closed, no information or referrals…read moregiven. Patient abandonment to the fullest!

Trying to help the community out by giving more info on this place! Nova has changed their name to…read more"Prime Behavioral Health". My limited experience here has been okay-- the healthcare professional I had a telemedicine appointment with was clinical during her intake, not empathetic, but I didn't need a listening ear so it was fine. I missed my second appointment because they don't send you a text or email with a link to join-- after calling the office, I confirmed you use the original link from your first appointment-- except I don't remember being told that and every other doctor I've been to sends you a link for each telemedicine appointment. The admin assistant was furthermore rude when I explained my confusion with this system. There also is no way to you directly call or message your doctor - you need to leave a message with the front desk. For these two latter reasons (especially the rude staff), I would recommend going elsewhere.

My experience with Judy was eye-opening and awakening. I feel renewed with purpose and optimism…read more She integrated all components of my evolutionary astrological chart to provide me with insight and opportunities for reflection upon my own path. Thank you Judy for a rare interaction with the divine. I greatly appreciate all that you do.

I went to Dr. Tsafrir for health and digestive issues. I have had stomach issues for a long time…read more She referred me to the GAPS diet. I started to follow it and try to follow it as much as possible. She also had many other recommendations that were helpful. She is very kind and passionate, but she is matter of fact. She is a great doctor overall!

Dr. Hoffman is awesome. He's easy to talk to, and clearly cares about his patients. He was always…read moreeasy to get in touch with, and was good about helping me figure out what medications might work for me. He has appointment times in the evening, which is a plus. I'm no longer a patient of his (I changed insurance, and he doesn't take my new plan), but I'd definitely recommend him to anyone looking for a good mental health professional.

I've been going to New Horizons for over 10 years, I drive a hour just to have my visits.... Im…read morevery satisfied with Horizones. At first, 10 yrs ago, was a little difficult, and I had to drive all way to Boston, to be seen, but now with Quincy available, it's getting better....I do suggest and wish they would open up a facility in Plymouth area thou.... But, besides the distance, I go here for multiple things... I love that they have all veriaty of services, because I don't have transportation , so I am able to do multiple appointments at this one place. They also now do appointments over phone, that I absolutely LOVE, LOVE now... (Thank you pandemic). I have had all good doctors.... The receptionist are great..... Good Job New Horizons.... You have come along way.... Just keeps improving... I will say, the doctors and staff, do do a lot of turn over... They hire a lot new faces all time, I like to stick with 1 doctor, and not go threw multiple doctors, because each time, feels like your starting over again.... And I don't like that.... Considering I been going over 10 years, can be frustrating to have to keep repeating my history, and can feel like they treat you as a new patient, when really there the new person.... But besides that,....I love this place ...and plan on keep returning in future, and recommend it to a lot people, for all kinds of stuff... Thank you horizons, for the journey,.... Now pick up your phone,.... Im trying to make a appointment LOL. JESSICA J.

Employees here are rude and truly disrespectful to people in need. Having compassion and being…read morehelpful is so important in this line of work and the workers at the desk here truly have none. I wouldn't be surprised if they've prevented more people from recovery than they've helped.

I came here to accompany my dad who just had a major surgery. This place has almost all specialties…read moreof medicine, including pharmacy and labs. Registration was quite easy. They have 2 stations for self check in. Nurses, docs, and lab staffs are overall professional. The check up room is also clean. The downside is the facility. The main entrance is on the 2nd floor, then dr offices are on 3rd and 4th floor. To get there either use a very small elevator 3-4 ppl max or climb a spiral stairs. I hope they can do something to make this office more ADA friendly and elderly friendly.

Front desk of Behavioral health the worst. Rude on the phone and took a week to process an order…read morefor refills. PT went without meds. Staff stated I'm working from home so I'm not sure whats going on. Doctor on leave since February management never made arrangements for coverage. Patient not seen for 5 months! We have left.

I've been going to this doctor for more than a decade now, and I've never had any problems. In the…read morebeginning, he took the time to get to know me and provide proper diagnosis. We tried a couple of different medications until we found what worked for me. Now I meet with him every 2 to 3 months to make sure everything is going well. The man is doing his job. No, he does not provide 45 minute therapy sessions, but he does have several psychologists on staff if that is what you need. That is not his job though. The complaints on here are really ridiculous. Yes, you have to pay your copayment. Shocking! Yes, you have to call if you were going to cancel an appointment! Shocking! If you are going to a psychiatrist for anger issues, picking a fight with the office staff is probably not the best idea. That was the funniest and sounds more like a sitcom episode plot than a real experience. He has an awesome car and takes very interesting international trips if you take the time to talk to him. The only thing I do not understand is how he gets away with still only doing telephone appointments in the year 2023. He has a beautiful office in Winchester. I wish he would use it. Otherwise, I would've given five stars.

Dr. Marcus has been a fierce advocate in the mental health world and in mine! I've been seeing him…read morefor well over 10 years now and the one thing I will say is that he goes above and beyond to deliver a high level of care. I have felt over the past 10 years that our client-doctor relationship has only matured and grown. He is consistent, thoughtful, and always goes out of his way to reassure me that not only is he there to help me but he is there as a problem solver. In his line of work providers are often pressed for time. Dr. Marcus never makes me feel as though I am a burden and always goes out of his way to spend the time that we need to effectively facilitate our session. Cannot recommend him more highly! Thank you Dr. Marcus for your service. You are greatly appreciated!

I'm honestly not someone who usually writes reviews, but my experience with Marisa has been so…read moreimpactful that I felt like I had to share. I drive over an hour each way to see her and it's been so worth it. I originally went to see Marisa for extreme anxiety and ongoing sleep issues, after trying what felt like every modality out there: somatic exercises, journaling, therapy, BIT, meditation, breath-work...you name it. While many of those helped in their own ways, nothing truly moved the needle for me the way hypnoacupuncture with Marisa has. From my very first session, there was an obvious shift. Even the people around me noticed. After that first session, the tension in my shoulders decreased, and the only way I can describe it is that everything (physically & mentally) felt like it had been taken down a notch. Since working with her, my sleep has completely transformed. I went from having an extremely hard time falling asleep and waking up almost every hour, to now pretty much sleeping through the night. If I do wake up, I can fall back asleep easily, and I'm even dreaming a lot which I take as a sign I'm finally getting deep, restful sleep. I've seen such drastic improvements that I genuinely feel like I have a new baseline. I feel so much more in control of my anxiety now and honestly like a completely different person than I was just a few months ago. It's been truly life changing. I honestly wish I could see her weekly. The closest way I can describe how you feel leaving a session is like you just had a massage; you're so relaxed, grounded, and at ease. Marisa has truly touched my life. She is genuinely an angel. She listens, she cares deeply, and she is incredibly dedicated to her clients. If she doesn't have an answer right away, she always follows up, whether by email or the next time you see her, which says so much about the level of thought and attention she gives. I don't feel comfortable around many people, but there's something about her energy that is so light and reassuring. She creates such a safe, welcoming environment, and it makes all the difference. I'm so grateful to have found her and truly can't recommend her enough.

Truly the best. One of a kind. I am so glad to have found Healing Point Therapeutic. I highly…read morerecommend the hypnoaccupuncture and also the intuitive readings. Top notch. Marisa is wonderful in all ways. The office and treatment rooms are also healing.

I am following up to report that the Clinical Director of Outpatient Services Iris A. Hailey is now…read morethe subject of an investigation by The Division of Professional licensure as a direct consequence of the horrible treatment she provided in the previous complaints. I advise against engaging this business to provide services. The health care system, like all systems and institutions are interested in perpetuating themselves, so I don't expect her to be removed and prevented from her harming additional vulnerable clients. All I can hope is that this action will sober her, break through her arrogance and result in her honoring her committement to to help clients. I do question her intelligence and competency, however, and ability to fully adhere to ethical behavior. I mean I walked in one day one and told her exactly who I was, a man who had not only graduated as valedictorian of my college class Suma cum laude, but who had also passed a competency based State exam and had work as a licensed counselor in a DPH funded healthcare facility. Yet she didn't realize that I would not only recognize substandard care, but that I knew how to address it!!! What does that say about her? She even laughed when I described some of the abuse I had experienced! While I have the capacity to forgive, I feel a responsibility to warn others about her character.

I definitely would not recommend this place to anyone, actually don't even waste your time doing an…read moreintake like I did. My doctor moved and I needed a new one because I am on medication not a narcotic but still something I need and can't just stop but ended up wasting time with baystate. The issue is, this is the only place that for some reason won't let you make appt and you just have to show up and hope there is a therapist there. So I was told come in any day to do my intake and see a therapist. I go in do my intake but there was no therapist and I was told Again I couldn't make an appt and to just show up. So a week and a half after I did my intake I plan to go in but something told me to call because I didn't want to waste money on a cab and no one be there again so I called and I was told there is no openings for one on one therapy anymore! And it didn't matter I did my intake when there was? So it's basically like a first come first serve but not really because even though I did my intake when there was therapist and wasn't my fault they weren't in that day I lost my spot. They refuse to let you make an appt than waste day when no one there and unless you just have days to waste and show up hoping someone there your probably going to wait a long time to see someone. If they were like most places and let you actually make appointments probably wouldn't be a issue. Also No one even called me to tell me this even though I did my intake and called all in a week in a half. And they said it takes over a month of seeing a therapist before you can get medication even if your already on medication. So now I have to start process all over again and just wasted almost 2 weeks!

Poor business practices. Denied care after my first appt because they scanned my license and put my…read morepic up on the portal without asking permission and I asked them to remove it. Then was lied to saying it was a Medicare requirement. I don't have Medicare and that was a lie that was told. They do not require. Also told another lie that I signed forms giving permission. They couldn't produce said form. The lying came from office manager Anne Marie.

They tried to make a devastating diagnosis on someone i know in less than 22 minutes on his intake…read more Tried to prescribe him medication that was excessive and very potent. Since we left this practice after this initial visit he has been seeing a great provider and without medication. He also had a second opinion which they agree with his current provider. Would never recommend this excessive and swift diagnosis type of practice.