I was quite fond of this specialty store and appreciated it until recently. We were treated poorly…read morewhen simply asking about the possibility of a return. We made no demands, just simply made a request. We knew it was a long shot, but figured we would ask. We would have been okay with confirmation of the no return policy, but the owner was nothing but rude and condescending. She went so far as requesting the shirt be tried on and strung us along. She could have politely stated the policy and left it at that. Furthermore, we would have shopped and would have purchased an expensive dress! I have shopped at this store frequently and was well prepared to do so again. I will never again recommend, bring my friends and family here, or myself shop. I had been willing to spend a bit more to shop local, but I refuse to do so when having to endure an arrogant, snooty, sarcastic attitude. It's too bad the owner cannot not accept feedback, becomes defensive, and continues to treat people disrespectfully. Response: my review is as complete as it needs to be. You clearly don't care to understand or improve. As stated, the return was not the issue as we did not expect it. We just thought we would ask. Your rudeness and snooty, condescending behavior was entirely the issue.

So we came to GreenBay from California to see the game and my wife needed earrings. We came here to…read morehave her wear them and we paid $29.00 as the owner stated she hand made them. Well they did not last one day. They fell apart all by themselves. If your looking for quality things I cannot recommend this store. Good luck and go someplace else UPDATE: 07/27/2022 After my wife spoke with Jill, we were refunded the purchase of the earrings from this establishment. We thank you for standing by your store.

I can't recommend Tie the Knot more! I flew in from out of state to have my first experience trying…read moreon wedding dresses with family who live locally and it truly was everything and more I could have hoped for! Elizabeth (my consultant) made the experience unforgettable- she made me feel comfortable, confident and more than anything, it truly a fun experience! It felt like she was meant to be with me! I went in with the idea I would only try on dresses, not necessarily purchase "the one," but after our 2 days together- I knew I had found MY dress! I will never forget that special day, with so much gratitude to the staff and Tie the Knot!

As a wedding photographer in the Green Bay area, I work with brides who purchase their dress from…read moreTie the Knot often. I've had the pleasure of working with Tie the Knot on a number of styled shoots as well. When it came to purchasing my own wedding dress, there was no question in my mind of where I would get it from. The team at Tie the Knot is incredibly knowledgeable, kind, and considerate. The trying-on process was so easy, and my consultant, Ashley, was a dream to work with. She took a look at some of my inspiration images, and picked which dress I should try on first. Lo-and-behold, that first dress was the dress I fell in love with and ended up buying after trying on a handful of other dresses to ensure that was "The One". The selection is amazing, across all budgets, and the styles are incredible. Highly recommend working with Tie the Knot!

This tiny Asian woman charged $30 for a simple hemming of men's trousers. And, she wanted payment…read moreat time of order instead of accepting payment after the work was completed. There are other tailors and seamstresses in the area... find them, work with them, and appreciate them.

I needed my wedding dress altered from size 14 to 12, and she did a BEAUTIFUL job. The length was…read moreperfect. She was able to snatch my waist and make my dress even puffier! My dress was thick, with tons of layers. She did it flawlessly! It is not easy if you do not know how to alter a wedding dress. She also fixed my chest area so my girls filled the cups nicely. I totally recommend T. Alteration. She is very responsive and polite and constantly thinks about what will look best for the client.

After the first time here things went down hill…read more Dresses weren't available in colors they said they were available in the first visit. Almost zero customer service. Dresses were in late. Don't even try to come here in February for anything bridal because the whole store is taken over by prom. I won't be going here for special occasions unless it is mandated by the bride (if I'm in a bridal party).

Made an appointment to try on a mother-of-the bride dress. From the website I was able to message…read moreElaine's to see if the dress I wanted was available--the sales associate emailed me back saying that my preferred color and size was indeed available at the Green Bay location. I arrived to my appointment at the GB location, and there were no other customers there at the time. The sales associate made me feel like a nuisance. She told me to look around while she put my dress in the dressing room. I went to go try on the dress--it was the WRONG size by FOUR sizes (I'm a size 22 NOT a 12) and completely wrong color. I asked the sales associate what the problem was, and she just rudely replies "that's the only one we have." I just drove 40 mins to get to this appointment on time and I was incredibly disappointed. Very horrible service and waste of my time!

I will start out to say this is a nice little shop. They were friendly and helpful. I was a little…read morehesitant with the purchase as there are NO returns, which I understood. I had later decided on another dress and figured no biggie, i would just sell this dress, after all it had never been worn. Here's the upsetting part. They REMOVED all tags at purchase. I did not realize that at the time, as they took the dress and bagged it out of my site. Now I had no proof this dress was brand new. I also figured out I paid more for the dress than the original tag price from the designer. Very frustrating experience.

I am surprised to see so few (and not very recent) reviews for this bridal shop. After finding a…read moredress I loved in another bridal shop over an hour away from Victorian Bridal, I called around to bridal stores all over the state to see what their ship times and prices looked like for my dress. After calling all over the state of WI and norther IL, Victorian Bridal offered me the best price and quickest shipping for my bridal gown. They even offered a discount on my veil as part of a promotion. When my dress arrived a few months later, I went to my first appointment at VB for a fitting. The building is very unassuming, but trust me when I say this is a store of true professionals. I had my dress altered at VB, and subsequently came back three more times (driving all the way from Chicago where I live). Their staff is courteous, professional, and reasonably priced. In the end, my bridal gown fit me perfectly after their expert alterations! I highly recommend VB if you live anywhere in the Central WI area. Even if you don't it's worth the trip!

Great work! I don't sew so this is my go to place for help. they Fixed a tear in my leather jacket…read moreone time and you can hardly see where it was. Only issue is that they are usually very busy so may take a week plus to get you work done. Think you can pay extra for quicker service.

The three employees here were personable, friendly and helpful…read more My dress was beautifully hemmed and ready for pick up five days earlier than I had requested.