My husband and I have been going to this dentist for over a year, he's been good. The office staff…read moreis usually nice and helpful. We just started taking our teens here as well, instead of their children's dentist in the city. We would recommend this dentist.

While in Bandera visiting friends I developed severe tooth pain. Got in right away to see Dr. Pack…read more This guy has a lot to learn about being a dentist. He has zero compassion and refused to help relieve my pain until they could see me the next day. I would rather deal with the pain while looking for another dentist than give this guy my money.

This is the best dentist I've ever been to! ALL of their staff is amazing and I would highly…read morerecommend them to anyone.

Hands down best dentist! I have been going to Dr. McBrine for many years. I live in Houston now and…read morestill go to her! You can't beat great service from Dr. McBrine and her staff! The environment is very welcoming and clean! You are ALWAYS greeted with a warm welcome when you enter the facility! The staff is absolutely amazing! They are very thorough and knowledgeable. They provide patience and answer your questions or concerns.

The women try hard and work great. They are kind and courteous. The 2 men who are brand new are…read morelikely not from Texas at all because they were not very nice at all. Gangs of New York style doctors. I am a Texan who went to this business as a child growing up and then my doctors retired. I recently found a WOMAN who has been a dentist for over 25 years who was nice to me. She just gave me a night guard and sent me on my way. These doctors want us to pay them lots of money and they dont actually want to save your teeth. I know that because the doctors that used to work at this place named Lutrell and Gomillion told me dentists like to have you with bad teeth so they can make money. Don't trust dentist, vets and doctors always. Especially when they are mean to you and don't care about you at all. Like these men acted randomly towards me. As a mom and as a lady? I have never felt such disgusted and disdain as both of these dentist acted towards me just for being late driving in to an appointment. I was shocked the ladies working there for 20 years did not get vacations and bonuses. If the men took over that office go ask them if they got anything for Christmas the first 3 years. Instead of vacations they didn't get anything and I asked them. I asked the short doctor if he gave them anything there is a photo right there of the employees in Hawaii and my previous doctor did that. He said oh maybe we should do something- this was 3 years into their takeover. I have a great woman who has been doing teeth for as long as Gomillion and Luttrel and literally went to high school with their employees. I had my child and my mom's birthday and frankly they could have just said nice words. But only those who are nice and have nice people skills are capable of doing that. It's a gift to a few and a skill learned by many. It's odd when they are not my boss & they can't even care for their own employees openly and brag about it to me at all. Never artificially written. Written by me after getting great care from a 25 year long dentist who was professional kind and wanted their patients to morally and ethically be ok. I think a long time ago they could have literally called and said I'm sorry you felt that way but maybe their mom and dad never taught them to have any manners at all? Who knows. Do better men. Have a great day yall.

Best view of any dentist office in the state of Texas! Boerne Dental Center is worth checking out…read moreif you're in the market for a dentist. The front desk staff, Lynett (my dental hygienist), and Dr. Simpson were all top tier and made it an awesome experience.

A huge heartfelt thank you with a big beautiful smile! Tell your friends, tell your family, tell…read moreyour co workers, or co retirees. This is not only the best dentist and staff, they also are some of the most caring and professional people I have ever met. Dr. Rivas is exceptional.....Thank you!

I'm from Austin but I'm in Kerrville/Bandera often. I chipped a tooth on a Jordan almond and called…read moreKerrville Family Dentistry thinking it was just a filling. They got me in the very next day! Unfortunately my tooth had crumbled, so I went ahead with the crown the dentist recommended. The staff was so welcoming and the dentist was extremely kind with great bedside manner. He explained everything clearly and made me feel comfortable. I'm currently in between dentists, and I'm seriously considering just coming here whenever I'm in town. Highly recommend!

VERY EXPENSIVE - ask for the cost BEFORE you have your work done. They don't tell you ahead of time…read moreand then it's sticker shock. They also don't tell you whether or not they take your insurance until after the procedure is done. They don't call you back and don't answer emails. Some of the front desk team is rude. Doctor was good as well as the hygienist but that doesn't make up for the rest!

Two years with Dr. Austin-good preventive and emergency dentist. Good-natured hygienists, customer…read moreservice, and clear billing. Overall excellent experience.

This was my first visit here , the whole staff was very kind…read more I have tried many different dentist over the last couple of years And dr wren has been my favorite , very thorough, and explained every step in detail, and explained how some of the other dentist had missed some key Dental necessity that now need to be addressed and why Very kind , pleasant and knowledgeable this is very important for a person with special needs, the office is also very well equipped to handle people with physical handicaps Hopefully she will be my dentist for years to come

5 Stars is just not enough for this fabulous dentist! My son & husband have extreme dentist…read moreanxiety. Dr. Wren's calming friendly demeanor and explaining each step made our visit a pleasure. We no longer fear the dentist! Her entire staff are friendly professionals that take away any angst we had.

My experience with this group has been one of the most frustrating, time consuming and…read moreuncomfortable experience in my life. I would not recommend. They botched a procedure and the repeated issues since have not been remedied. I thought continuing to go back since it is the same issue with where it occurred was a good idea, but not so much. I paid for the initial procedure and never asked for a refund, even paid for the first couple of fixes, after a while I didn't see how I or my insurance should be responsible to pay for fixes on something that was their doing. Yet their front offices staff argues and attempt to continue to bill, without consulting the dr. Look elsewhere for your dental work.

I don't typically leave negative reviews, but I feel this experience should be shared…read more I came in for a scheduled cleaning and filling appointment and was later informed the filling would actually require a root canal. The hygienist rescheduled my cleaning so I would not have to wait an extended period after the treatment plan changed. At checkout, the front desk told me the hygienist was not allowed to make that change and that I would be charged a same-day cancellation fee. When I questioned this, I was called argumentative and was refused the opportunity to speak with a manager or someone else in the office. Another patient in the lobby overheard the conversation and made a comment that I had done nothing wrong and the girl treated her similarly. I completed the patient survey and requested a call back to discuss my concerns, but never received a response. I ultimately decided to get a second opinion, and I'm glad I did, as another issue was identified that had not been brought to my attention during my visit. The combination of poor communication, lack of follow-up, and concerns about my overall experience is extremely disappointing. I hope the office takes this feedback seriously and works to improve the patient experience moving forward.

My dentist in San Antonio was difficult to deal with because postponing your appointment meant…read moreanother 3 - 4 month wait. Since the pandemic ended, doctor's offices have learned to economize so booking your appointment is pretty much written in stone. Any changes and the customer will suffer delays. That's why I changed my dentist to Fredericksburg Dentistry. They are very accommodating and still old school when it comes to dentistry, cleaning teeth or periodontal maintenance. The place is very clean, all their front office people are friendly and of course, the hygienist and dentists in the back office are busy treating their patients. I have had the same hygienist for all my previous visits, and we are becoming more acquainted with each other. She has the softest touch! It's quite a drive for me to get there from my hill country home but it's worth it. What normally would have been a 25-minute trip became 45 minutes because of road construction and maintenance. No matter, just being able to drive to Fredericksburg is a joy by itself!

I shattered a wisdom tooth and needed an emergency extraction. Dr. Lindsey and his team fit me in…read moretheir schedule, which was already very busy. I was made to feel like the most important person in the office at that time. I have never had such a pleasant experience at the dentist. Dr. Lindsey's chair side manner is amazing. My insurance was out of network but not a problem, they still took care of me and put me and my wellbeing first over their compensation. Just an amazing doctor and team!! Thank you Dr. Lindsey!!!