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    Gardner Springs Dentistry

    5.0 (3 reviews)
    Open 7:00 am - 3:00 pm

    Services - Gardner Springs Dentistry

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    Recommended Reviews - Gardner Springs Dentistry

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    Premier Dental Center Boerne

    Premier Dental Center Boerne

    4.0(21 reviews)
    2.0 mi

    VERY pleased with Dr Hallum and staff -- especially Miranda!…read more Have you ever been so pampered at the dentist? Blanket, pillow, music selection. But wait -- the best is the chair -- massage!

    I don't typically leave negative reviews, but I feel this experience should be shared…read more I came in for a scheduled cleaning and filling appointment and was later informed the filling would actually require a root canal. The hygienist rescheduled my cleaning so I would not have to wait an extended period after the treatment plan changed. At checkout, the front desk told me the hygienist was not allowed to make that change and that I would be charged a same-day cancellation fee. When I questioned this, I was called argumentative and was refused the opportunity to speak with a manager or someone else in the office. Another patient in the lobby overheard the conversation and made a comment that I had done nothing wrong and the girl treated her similarly. I completed the patient survey and requested a call back to discuss my concerns, but never received a response. I ultimately decided to get a second opinion, and I'm glad I did, as another issue was identified that had not been brought to my attention during my visit. The combination of poor communication, lack of follow-up, and concerns about my overall experience is extremely disappointing. I hope the office takes this feedback seriously and works to improve the patient experience moving forward.

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    Premier Dental Center Boerne - Premier Dental Boerne

    Premier Dental Boerne

    Premier Dental Center Boerne - Dr. Hallum

    Dr. Hallum

    Premier Dental Center Boerne - Dr. Massa

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    Dr. Massa

    Boerne Dental Center

    Boerne Dental Center

    4.4(7 reviews)
    1.4 mi

    The women try hard and work great. They are kind and courteous. The 2 men who are brand new are…read morelikely not from Texas at all because they were not very nice at all. Gangs of New York style doctors. I am a Texan who went to this business as a child growing up and then my doctors retired. I recently found a WOMAN who has been a dentist for over 25 years who was nice to me. She just gave me a night guard and sent me on my way. These doctors want us to pay them lots of money and they dont actually want to save your teeth. I know that because the doctors that used to work at this place named Lutrell and Gomillion told me dentists like to have you with bad teeth so they can make money. Don't trust dentist, vets and doctors always. Especially when they are mean to you and don't care about you at all. Like these men acted randomly towards me. As a mom and as a lady? I have never felt such disgusted and disdain as both of these dentist acted towards me just for being late driving in to an appointment. I was shocked the ladies working there for 20 years did not get vacations and bonuses. If the men took over that office go ask them if they got anything for Christmas the first 3 years. Instead of vacations they didn't get anything and I asked them. I asked the short doctor if he gave them anything there is a photo right there of the employees in Hawaii and my previous doctor did that. He said oh maybe we should do something- this was 3 years into their takeover. I have a great woman who has been doing teeth for as long as Gomillion and Luttrel and literally went to high school with their employees. I had my child and my mom's birthday and frankly they could have just said nice words. But only those who are nice and have nice people skills are capable of doing that. It's a gift to a few and a skill learned by many. It's odd when they are not my boss & they can't even care for their own employees openly and brag about it to me at all. Never artificially written. Written by me after getting great care from a 25 year long dentist who was professional kind and wanted their patients to morally and ethically be ok. I think a long time ago they could have literally called and said I'm sorry you felt that way but maybe their mom and dad never taught them to have any manners at all? Who knows. Do better men. Have a great day yall.

    Best view of any dentist office in the state of Texas! Boerne Dental Center is worth checking out…read moreif you're in the market for a dentist. The front desk staff, Lynett (my dental hygienist), and Dr. Simpson were all top tier and made it an awesome experience.

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    Boerne Dental Center
    Boerne Dental Center
    Boerne Dental Center

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    Hill Country Dental Center

    Hill Country Dental Center

    2.8(30 reviews)
    0.8 mi

    I had a bad tooth ache and called the office for help. Two hours later, I was in the chair…read moregetting evaluated. A specialist was recommended to eval and correct my issue. I go in tomorrow. All personnel I've encountered have always been polite and knowledgeable. I Recommend this dental practice without hesitation. A time to rate a business is see how they respond in time of crisis. These folks did.

    Terrible customer service. Raymond the office manager is somehow in charge and he is destroying the…read moreimage and reputation of the clinic. I wrote each dentist a physical letter explaining our awful experience with the front desk. I handed the letters to the hygienist and she promised to hand them directly to the dentists. Its been weeks and I haven't heard back. Now my friend's appointments got cancelled after I warned her about the mismanagement. It's time to post the negative review, unfortunately. They do NOT care. We schedule my family of four regular cleaning appointments 6 months ahead. We get confirmation via email. Then our appointments get cancelled. We prioritize our dental appointments. Every one in my family adjusted their schedule for this. I call the office. Raymond says they called the business day before to confirm and we didn't answer so our appointments were cancelled. I told him there were ZERO missed calls and ask him to provide proof they called. He didn't care. We said we had email and texts. He said ignore all email and texts that confirmed the appointments. He said they don't send email and text anymore and they will call one or two days before the appointments (not set time) and if we do not answer to confirm over the phone the appointments are cancelled because they're tired of no shows. What!!!??? How does this make any sense? We always show up. We confirmed appointments over the email confirmation email but now if you miss a call you lose your spot? We work. We can't just pick up every call but they NEVER called. We are at the six months which makes it tricky to find a new dentist quickly so I ask to reschedule. Raymond says he won't put the kids appointments together everyone must have separate days because they're tired of multiple no shows a day. Again, what do we have to do with this? We never cancelled! We always showed up. I reschedule and when I make it to my appointment I'm waiting in the lobby when I see a lady getting upset at the front desk. She missed a call from the office so now her appointments are cancelled. She shows her phone. No missed calls. They do NOT care! Then I get called up. I get a proposed plan and must pay $200 for X-rays today or I won't get my cleaning. What? Why didn't you mention this prior to my appointment? I called my insurance. I've had my X-rays but they want more. The lady that's at the front desk upset tells me they did the same thing last time to her husband but they charged him $50 not $200 for the exact same thing. I tell her they just lied to me about a phone call to confirm our appointments so they cancelled our appointments too. We never had a missed call either. She walks out upset. I went back for my cleaning but the hygienist told me the dentist won't let her proceed unless I pay for the X-rays. I said they just surprised me with the bill at the front desk after they cancelled all our appointments for no reason. I told her I wrote the dentists and I'd like to inform them in case they're unaware of what's going on. She said she would give the letters to them. I said I can not in agreement with the way the office is running things and how X-rays are keeping me from my 6 month cleaning my insurance pays for. I'm not even sure I'm continuing here so I excused myself and left. Today my friend shows me her texts. Both her kids appointments she confirmed last week are cancelled. She made sure to call and confirm because I warmed her. She calls and surprise Raymond doesn't care. Supposedly it's because their hygienist just quit. But her kids see two different hygienists so that doesn't make sense. This place is going down hill quick. I would blame Raymond but after I wrote the dentists letters, they're aware so they are part of the problem themselves. They do NOT care. Dentists, I'm still hoping you'll reach out to me IF you care at all about what your office is doing. I left you ALL my contact info.

    Gardner Springs Dentistry - cosmeticdentists - Updated July 2026

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