This practice deserves five stars! Dr. Frazier and Amy McNulty, NP, are both highly skilled and…read morecompassionate providers who take the time to listen, answer questions, and develop a thoughtful plan of care. The entire office is responsive, professional, and genuinely committed to providing excellent patient care. I'm grateful to have a healthcare team that consistently makes me feel heard, valued, and well cared for.

This is a different kind of place. Everyone is so nice and professional. The receptionist greets…read moreyou with w beautiful smile, is so pleasant on the phone and is always helpful. Amy is the absolute best, hands down. She takes the time to talk to you and really care. Amazing staff and I would not go anywhere else.

Dr Laali and his staff are amazing! He has helped me work my way back from and accident and truly…read moregoes out of his way to make sure you are whole again. Best chiropractor and the pt there is an amazing compliment.

I was sent here by Ben Abbott & Associates after a car wreck to treat my injuries. The officer…read moremanager Aidee, was very unprofessional, and curt to the patients calling or coming in for appointments. The office staff rarely seemed to know what was going on in the clinic, as I had to call back for prescription refills after visits multiple times. Twice during a 4 month treatment I arrived to appointments they canceled because they didn't have the x-ray or MRI results they had ordered. They overcharged substantially in comparison to my previous medical treatment from Tarpon. I only learned this after another medical provider I was also seeing told me what Epic charges for office visits. Because I was taking pain medication, I had to visit the office every 10 days for a refill, so the bill racked up very quickly. During the course of my treatment, I had multiple delays of procedures (sometimes for weeks) because they said they were waiting for approval from Ben Abbott. I'd call Ben Abbott, who would tell me it had already been approved. The doctors are great, but the front office seemed to be stalling at every turn. When my treatment was canceled by Ben Abbott as it had well exceeded the other driver's insurance coverage, I had been waiting for a procedure for over two weeks. Now almost a year later I can barely even walk. I would NOT recommend this clinic to anyone!

This is the group we saw but at the Telecom Garland location. 1st visit after a referral from PC…read more I want to share the young lady who made the appointment was amazing, customer service 100%. Took all information to check insurance and followed up before our visit. The physician was okay being in health care over 45 yrs I have a very high bar for caregivers. Office visit was efficient.

While Dr Reddy was nice, the office is not attentive. They do not return calls promptly and have…read morehad the results of my daughter's MRI for 5 days, but we still haven't gotten a call with the results.

I chose TMI because I called a dozen places to check on PRP injection costs for my tennis elbow…read more This was, by far, the least expensive clinic. When I went in for consultation, it was hectic with people running and a full lobby. The doctor ensured me that it's not usually this chaotic as they just transitioned over to a new system that day. OK, let's see how it goes next time. Dr. Handecki's (sp) assistant seemed rushed as he talked fast and moved faster. The x-ray was speedy and simple. There was a miscommunication between the doc and I because I asked for a PRP injection but he decided to give me a cortisone shot and didn't really explain it to me. The numbing spray worked within seconds so I couldn't feel him prodding the needle inside my arm. That was nice. Do note that the cortisone shot here is slightly more expensive than other places, but I would say the procedure is more effective because he scraped at the bone to promote blood flow. I attended three sessions of physical therapy and that was enough for me. I saw Josh the first time and he was training a student. Instead of focusing on my ailments, he would question her and let her do most of the work. She didn't really know what she was doing and he wasn't monitoring her for the most part. The second time was with a different PT and it seemed as if she made up exercises on the go. There wasn't a set agenda for me when I walked in. On my third visit, I was handed off to four different PTs. What was the point of that?? I didn't get to build a rapport with anyone as they kept bouncing me around. I will say that everyone is pretty nice and easy to talk to. I think that's imperative because you're in the open room for an hour each session. Also, it is easy to book PT appointments and they are never late getting you in the door even if you show up early. Alright, I came back five weeks later for a follow-up and it was still nuts. Not as many people in the waiting room as the first time, but I still had to wait 45 minutes before seeing the doctor just to say, "OK, you're good." I thank him for helping me heal in the meantime, but he is booked to the brim.

Worst and most unprofessional experience I've ever had from any doctor. I was referred here from my…read moreprimary doctor to review my MRI. When TMI called me to schedule my appointment, they said they were booking me in their Dallas location. I asked them for the address, and they said "it's on Central Expressway." I thought it was a little weird that they wouldn't just convey the physical address to me, but they told me it would be on the intake paperwork I'd receive via email. Ok, I thought. I go to fill out the intake paperwork the day before my appointment and notice it says the address is in Frisco. I thought, "Oh, great, they scheduled me at a different location." Their signature line had their Frisco address, the intake paperwork had the Frisco address, and their phone service only mentions Frisco or Arlington. Cut to this morning. I get to the appointment an hour early because I figured I'd answer some emails while I waited for my appointment. I suddenly receive a text from TMI prompting me to check-in online to save time. I go through the lengthy process and receive a confirmation at the end that shows an address on Central Expressway. What??? I call confused and ask them why this is the first time I received the correct address after I was already at the Frisco location since that's what ALL of the information they sent me listed. They confirm I'm supposed to be at their Dallas office (which is only 5 miles from my house and 20 miles from where I currently drove!). I then end up being 10 minutes late to an appointment I was initially an hour early to because I had to drive a whopping 40 + unnecessary miles round trip after it was all said and done. To add insult to injury, I was obviously furious when I arrived to the office and started to tell the front desk personnel what I experienced. Another woman chimed in and interrupted me, claiming I can complain to her. After which, the first woman made a rude hand gesture indicating she wanted nothing to do with my issue. As I'm speaking to the woman who interrupted me, so interrupts me again until I had to tell her that I was still talking! I showed her the email I received that lists the Frisco location, and the intake paperwork which lists the same. I explained that if it happened to me, it will happen to another patient. She promptly blamed the "software" they use since it's "new." Well, I hate to tell you, but the software has nothing to do with your employee's error. The software doesn't change the signature line with your address in your email. The software doesn't alter the address you provided on your PDF intake forms. I will never go back here and will certainly never recommend this place to anyone. They could care less that they screwed up my morning and had me driving all over town. The employee that initially blundered this entire thing will never be disciplined because they don't even provide their name on the email you receive. This will happen over and over with no accountability.

My experience was exceptional from start to finish. Jessica MacPhee was my treating physician, and…read moreshe truly went above and beyond. She took the time to listen carefully as I described the pain I was experiencing and walked me through several treatment options, clearly explaining the pros and cons of each so I could make an informed decision. When I returned for the selected treatment, she performed the procedure with great skill and professionalism. When I mentioned that the previous medication hadn't been as tolerable for me as I'd liked, she took action and called in a new prescription before I left. Which the new medication seems to be working out great. I highly recommend this practice, and if you have the opportunity, I suggest asking for Jessica MacPhee.

I can't say thank you enough to Jessica (PA) and Edgar (PT). Amazing people. I came to them as a…read moresick, falling-apart person and left like a new man. Thank you guys!

Dr Sheena Black did an excellent job on fixing my nagging hip issues, I was walking again just days…read moreafter surgery and she has a great bedside manner to go with her arthroscope skills Very highly recommended, and the rest of the surgical staff at this location were very nice and professional in helping me through the surgery

My wife had a partial knee replacement done with Dr. Khalid Yousuf. He is an outstanding surgeon,…read moreand did a fantastic job! I had researched several knee surgeons, and Dr. Yousuf had the best overall ratings in the Prosper/Frisco/McKinney area. My wife had a spinal fusion performed a few years ago, with a horrible experience. We had our concerns about knee surgery, and resulting pain/pain management due to the problems she incurred with the spinal fusion. Dr. Yousuf's protocol is great for managing the pain. He was careful with the surgery itself and any damage to tissue. In addition, he had a ON-Q pain ball installed, which made a dramatic difference to the level of pain. In fact, my wife was up walking the day of surgery, and walked a quarter mile. The icing equipment he prescribed is awesome as well. I would highly recommend Dr. Yousuf, and I also plan to use him for my own knee replacement when its time. He has my complete confidence. Nicely Done Dr. Yousuf!!!