Did my plumbing problem in great time. Will definitely use their services again. And will…read morerecommend them to Family and Friends.

I had a break in the pipe going to my house from the water meter/main area. I googled some…read moreplumbers in our area, as well as placed an ISO question for suggestions on Facebook!! I choose this company too do the repair. They responded to my call on the second ring. The service dispatch set my expectations and said they'd have someone between 1 & 4 that same day. I got a text with response updates. The plumbers called at 11:30 and said they could swing by and fix it now (earlier than expected), if I had time right now. I agreed and they came. Poor guys had to bail out about 5-6 -- 5 gallon buckets of muddy water to get to the problem. They worked through the rain that started and got it fixed. It was disheartening to see them wallow in the mud and getting wet at the end, but they diligently got it completed, regardless of the wet obstacles. They even came the next day and double checked that it was fixed properly, because the rain was filling the hole at the end and it was fixed but not truly visible in the murky puddle the rain was making. I would recommend this company to anyone and I thank their employee Jonathan for a job well done. Thanks guys, it was very professionally completed to my satisfaction.

Chris came out today with a regulator problem with gas flow. He was so knowledgeable and…read moreprofessional. Fixed the problem. Educated me on the problem and what can be done if any future problems. Couldn't have asked for a better company and employees

Very responsible very nice courteous and he got the job done. Came on time call beforeread more

My wife, Vicki, first called Next Plumbing to repair a water leak near our house. The plumber…read morequickly found the leak, fixed it, smoothed the dirt back over, and left. It was a great experience. Because of that, we called Next Plumbing again to install a new kitchen faucet and bidet, move our old bidet to another bathroom, and reset a toilet. This time, they sent a plumber named Jonah. He arrived after 9:00 a.m. on March 3, 2026, and worked until nearly 7:00 p.m. Unfortunately, this visit was completely different. Jonah installed our new Lowe's faucet without the required base ring and simply said it wasn't in the box after only a brief look. We later discovered the faucet handle hung over the sink, the bidet was jammed against the toilet tank, and the decorative caps for the toilet bolts were missing. Although Jonah returned with another plumber and corrected the faucet position, they still forgot the toilet bolt caps. Even worse, they removed the sensor valve that worked with our hot water recirculation pump, leaving us without the instant hot water we previously had. When I called Next Plumbing, I was told the parts had been thrown away and would be replaced. As of today--142 days later--that still hasn't happened. We were also required to pay the full $906 before Jonah left on March 3, 2026, yet 142 days later we still have not received an invoice. Our first experience with Next Plumbing was excellent. Our second experience was disappointing, with poor workmanship, missing parts, unfulfilled promises, and no invoice despite full payment.

Colin came out to fix 3 toilets. Colin was very polite & cordial & professional. I had received…read morea text from Colin re: when to expect his arrival. Due to some older fixtures, Colin did have to get a couple of parts. He returned with the necessary parts and Kayden, to assist. Kayden, like Colin, was very polite & professional. Colin & Kayden are both great @ their job. Hargrave's Plumbing is fortunate to have such nice young men representing the company.

In March, your representative came to my home, took measurements, and informed me that I needed a…read morecustom walk-in shower that would be ordered through your vendor. I was told it would arrive within two weeks. In April, the installer returned and began removing my existing walk-in shower. However, he discovered that the shower unit he brought was designed for a bathtub, not a walk-in shower. He left without completing the installation and told me the correct unit would be reordered. In May, your installers returned and completely removed my old shower while waiting for the new custom shower to be delivered. After the new unit arrived at my home, I was informed that it was the wrong size. By that point, my original shower had already been removed, leaving my bathroom wall open and my shower unusable. Since then, I have not been contacted with a solution or any plan to correct the issue. The repeated mistakes, lack of communication, and poor customer service have been extremely frustrating and unacceptable.

ID GIVE ZERO STARS IF I COULD!!! I DO NOT RECOMMEND THIS…read moreCOMPANY, they have failed me in the past once before and again last week 12/16/25! You are much better off letting your plumber of choice find leak & repair because American leak detection has FAILED miserably twice for us to provide decent service! It's almost laughable reading the report stating that it could be 1 of 4 lines possibly leaking. One of the lines tested doesn't even exist! When contacted about their poor service to inquire about a refund or even a partial refund..the owner was rude, talked over me, and basically said tough luck! That's not good business and we will NEVER USE OR RECOMMEND THIS COMPANY!!

We received a notice from the City that our water bill was escalated and we had a potential leak…read more We found no evidence of a leak in our yard. The technician came out and spent a great deal of time locating our leak for repair. Technician very customer focused. Explained things well. In the end, all good.