I had an urgent A/C breakdown on a Saturday morning (during a heatwave of course), and called this…read morecompany for help based on good Yelp reviews. Someone did respond within 1.5 hours to say the earliest a tech could come out to assess was 3 days later. I messaged back asking if they had weekend call outs as I had Airbnb guests staying in my home. NO RESPONSE. I messaged requesting to schedule the app't. in 3 days. NO RESPONSE. They may be good once they schedule and show up, but I'll never know nor will I try them again.

I can't speak for anyone else but I personally wonder about those services that have no negative…read morecomments. Don't get me wrong, that didn't stop me from calling Phil Carpenters A/C & Heating and I am SO glad I did! Folks, these reviews right here, are legit! Our furnace wasn't working correctly and our gas fireplace chose just that time to start acting up as well, so I did what one does when you don't know who to call; I came to Yelp. We reviewed multiple companies and decided, based off of the reviews, to call Phil Carpenters. I spoke with Brandon when I called to see if they service my area (far Eastern Shasta County, WELL outside of Redding). He was very friendly, helpful, he asked a lot of good questions about the problems we were having, confirmed that they do service my area and scheduled me promptly for service. He told me who to expect and what time to expect them. Guys, this is not Dish or Direct that give a 6 hour window of when their tech MAY arrive. Brandon told me that Andrew would be here at 8am (which I really doubted because of where we live), and a few minutes before 8, Andrew arrived! He was on time (early), knowledgeable, skilled, polite, explained the problems we had been having, and fixed EVERYTHING! If that was not enough the service fee was incredibly reasonable! Thank you so much Andrew & Brandon! You saved the day!! I cannot recommend this company enough! Give them a call. You won't regret it!

Did a great job putting in our new heating and A/C system. Good service and got the job done when…read morehe said he would. I also had him do some other miscellaneous repairs around the office and he did a good job fixing them. A straight shooter and dependable.

Service was very poor. It took a month before the heater was fixed. The cost was also extremely…read morehigh considering the unit was still under warranty. Definitely do not recommend.

The best heating/air conditioning company in the business! Cory and his team are top notch and very…read moreprofessional, and affordable.

Shasta Heating and Air does it again!!! We had a problem…read moreWith our older AC unit. They showed up as schedule, ahead of time. Didn't try to up sell us. Just replaced our bad fan motor, good informational knowledge, great friendly conversation, and quick reliable work. You're crazy if you're not utilizing Shasta heating and Air! Top notch service with a smile!

We called Allianz because we needed to have our mini-split cleaned (they were also the company that…read moreoriginally installed it). "Dan" was on time, efficient, and very professional, polite, and personable. He did a great job!

Heating maintenance visit February 2026: Shantel and…read moreGuillermo provided a very through and timely assessment and service operation. This included accessing the furnace/air handler through a closet, working in a very tight attic space, and vacuuming blown-in insulation that had fallen through the access opening. They were very professional, efficient, and clearly explained their procedures and the condition of the equipment. Excellent work, plus they are just good guys.

These folks are awesome. After getting 5 estimates, ranging from $48,000 to $51,000, yes thousand,…read morethey told us they could clean our ducts instead of replacing them, our HVAC unit was fine, and we simply needed a dehumidifying system. Under $8,000.00. And the work was done in 2 days after they got the unit, which took a week. Thank you for your honesty and professionalism.

From start to finish fantastic service. Casey snd Carly were both very attentive and clear with…read moretheir communication. On site Justin, Tony and Joe worked proficiently and neatly to install 5 new split units for us. After installation they took their time explaining how to work the remote, how to clean the filter and all the nuances that come with new equipment. Very grateful to all of the Jason Sanchez crew

We have a service contract with Redding Heating and Air and today Gabriel can out to service our…read moresystem. He was pleasant and knowledgeable and told me everything he did including quite a bit of cleaning of the outside unit from winter debris. I would recommend for regular service on your HVAC system

I am giving a 3 star because I have followed up numerous times via phone regarding a copy of our…read morepermit for a newly installed HVAC system & some other items. Each time the person answering the phone indicates that someone will get back to me. I've made three calls;each time no response- I have to follow up - each time say will get back with me. Never happens. I've given up. It would have been nice if someone had followed up with us after installation to ask how things are going, etc. No, none of that. We paid a bundle & the salesperson was certainly in a hurry for us to sign. I will say the 2 men that did the installation were very professional & spot on with the installation. They were a delight. That's all.

Came to help us out during hottest days of summer. Fixed up our old (1994) ac unit and it running…read morein tip top shape. Very responsive, professional, clean, and done right.

They came to repair my air conditioner on behalf of my home warranty. It took 3 phone calls even…read moreto schedule. They diagnosed the problem and now almost three weeks later won't return my calls to fix it. It would be fine but it's been over 104 every day.. don't count on them if you need anything fixed in a reasonable amount of time or if you want anyone to call you back ever.

We were in the market for a whole house fan. Living up the mountains of Northern CA gives us almost…read moreperfect conditions for cooling our home in the evening. We looked on Quiet Cool website for an installer - had to go to Redding CA. I called several people and got two folks to call me back. The first quote was super expensive, but Brett with Enterprise came through. Brett knows his stuff and is super easy to talk to. We talked through all the possible install options and it looks like it's hardly there at all! :) The install was fast ~2 hours and it works so well. We'd recommend him to anyone. Thanks!

What can I say here. Flawless service expectation. Contacted via Yelp, responded quickly, was able…read moreto Setup an appt in a reasonable window given the heat wave, fixed the issue quickly and on his way. A/C is running again.