Two years ago, Integrity replaced our old water heater with an on demand system. My propane bill…read morefor water heating dropped by 50%. They were price competitive, efficient, courteous and reliable. Then last spring I had them replace my old, tired AC. WOW! My PGE bill dropped by 60% for the summer usage and my home was much more comfortable. Using less electricity meant my solar wouldn't be as expensive to install. I'll be using them for solar next. I'll update when it's complete. Sometimes it's hard knowing who to trust for your home needs. I'm glad to have Integrity on the job!

Integreity is just a name, it took them three months to install an HVAC system with new vents, they…read moremade my roof leak which gave me black mold in my kitchen in between the walls, so I had to remodel my whole entire kitchen. They put holes in the ceilings and didn't patch them up, i had to.. The vents are uneven where they installed the inside filter looks so crappy my four-year-old could've done better. They actually used the breakers/fuse to my power outlets to my plugs in the house so half of my plugs in the house don't work anymore instead of putting in a different/larger breaker, Pg&e came out and flagged my gas because they hooked it up wrong , Pg&e had to come in and redo the whole gas line, never once did I get a call from Managment, bosses, nobody they will call and make me do my appointments because I prepaid for the service, and threaten me with voiding my warranty.. but actually getting customer service is nonexistent . Now that they have my money, it doesn't really matter to them. If I had the funds, I would 100% take them to court !!!! If you want to save yourself money and a headache do not use this company! As a single mom paying $16,000 for a new HVAC system and getting the crappies job done is heartbreaking. Unfortunately the loan is through a third-party so they got paid for their horrible job while I am paying out of pocket to fix their mess.

The service technician arrived on time, always a good sign!…read moreI explained the intermittent issue with our heater. He was able to recreate the problem, locate the faulty board, and source a replacement on the spot. The problem resolved in 3 hours! Can't say enough about Mike's!

Could not have asked for anymore as I highly recommend James and the rest of the crew at Mike's…read more Very punctual with great communication from start to finish. Had a tune-up performed, then a condenser plug that was quickly diagnosed and repaired the next day after my call. Thank you for being fair and giving us exceptional customer service. Will use you every time.

I had an urgent A/C breakdown on a Saturday morning (during a heatwave of course), and called this…read morecompany for help based on good Yelp reviews. Someone did respond within 1.5 hours to say the earliest a tech could come out to assess was 3 days later. I messaged back asking if they had weekend call outs as I had Airbnb guests staying in my home. NO RESPONSE. I messaged requesting to schedule the app't. in 3 days. NO RESPONSE. They may be good once they schedule and show up, but I'll never know nor will I try them again.

I can't speak for anyone else but I personally wonder about those services that have no negative…read morecomments. Don't get me wrong, that didn't stop me from calling Phil Carpenters A/C & Heating and I am SO glad I did! Folks, these reviews right here, are legit! Our furnace wasn't working correctly and our gas fireplace chose just that time to start acting up as well, so I did what one does when you don't know who to call; I came to Yelp. We reviewed multiple companies and decided, based off of the reviews, to call Phil Carpenters. I spoke with Brandon when I called to see if they service my area (far Eastern Shasta County, WELL outside of Redding). He was very friendly, helpful, he asked a lot of good questions about the problems we were having, confirmed that they do service my area and scheduled me promptly for service. He told me who to expect and what time to expect them. Guys, this is not Dish or Direct that give a 6 hour window of when their tech MAY arrive. Brandon told me that Andrew would be here at 8am (which I really doubted because of where we live), and a few minutes before 8, Andrew arrived! He was on time (early), knowledgeable, skilled, polite, explained the problems we had been having, and fixed EVERYTHING! If that was not enough the service fee was incredibly reasonable! Thank you so much Andrew & Brandon! You saved the day!! I cannot recommend this company enough! Give them a call. You won't regret it!

Downright laughable, they used to have a literal meth addict drive one of their company trucks…read morearound and lead installs and teach new guys, not one brain dead employee there knows how to use a vacuum pump for recovering refrigerant the legal and correct way they all just prefer to dump into a bucket full of water then dump the bucket on the ground where no one can see. Awesome right? Paired with downright dumb and disrespectful staff you get the perfect combination for a job that has to be done 3 times over to be done right. So if you want to overpay for an absolute shit show job while having your main point of contact be a miserable office lady who doesn't give af about her job or anything related to it go ahead and give them a call for a not so free predatory quote today!

Ryan Bray did excellent work on my air conditioner and in a timely manner. I recommend Cascade…read morecomfort services for your A/C needs. It was also at a very affordable price.

These folks are awesome. After getting 5 estimates, ranging from $48,000 to $51,000, yes thousand,…read morethey told us they could clean our ducts instead of replacing them, our HVAC unit was fine, and we simply needed a dehumidifying system. Under $8,000.00. And the work was done in 2 days after they got the unit, which took a week. Thank you for your honesty and professionalism.

From start to finish fantastic service. Casey snd Carly were both very attentive and clear with…read moretheir communication. On site Justin, Tony and Joe worked proficiently and neatly to install 5 new split units for us. After installation they took their time explaining how to work the remote, how to clean the filter and all the nuances that come with new equipment. Very grateful to all of the Jason Sanchez crew

Totally unprofessional. All I asked for was an invoice to support the warranty process on the…read moreMitsubishi mini-split they installed and they refused to give it to me. Don't count on these guys post install. #Stonewalled

In August 2025, Whiskytown Heat and Air installed a split unit/220 and new electrical box. We…read morereceived a 12 year warranty for parts and labor. On May 9, the system was not working properly, would not turn on. We reached out to Whiskytown approx 15 times for about a week and drove by Business, Wall St in Redding noted an eviction notice on door, we became concerned. We had to hire another HVAC company, because the elderly person at 86 years old, couldn't stay in apartment. I sent Owner Ben the invoice for repair and he refused to play, as we were told he sold business. The total Job was 9640$

My recent Instillation of a Roof HVAC (replaced 2 wall /gas heaters…read more& Roof Cooler) ...+ (extra job/$) Attic Insulation...was promptly started, in 2 days, completion less than 2 weeks. (one brief- supply delay). TOTAL JOB COST:...matched the Initial Final Quote & Contract. I Received 3 Options & Rates for Good, Better & Best offer - between HVAC (2 - choices) .. &.. #5 Split Level Units. No surprises. BEN & CREW..are friendly, polite, & prompt. THEY ensure the client is satisfied throughout. Details, Options, All costs are up front (verbal & written) & thoroughly understood, 24/7 contact, a plus, & work with your pets too! (4 big dogs here) Clean Up as they go. Use ancillary workers as needed. Caleb (plaster guy) very talented. POST JOB:... remain available for questions/concerns & follow-up care. I obtained Filters thru Ben less $ than W-Mart. He just talked me through a problem with my Thermostat control, by phone. I'm Very Happy to Highly-Recommend, the Whiskeytown HVAC Folks!