These guys are the best...came right over after I called and went above and beyond; identified the…read moreissue and spent all the time and energy necessary to get it fixed and get my frozen drains moving again! They were friendly and competent. Now I also know why my drains were freezing! mystery solved and now I can work on the solutions moving forward.

Called and set up appointment, got text saying when they would be here and arrived on time! Very…read moreknowledgeable and reasonable. Helped diagnose problems, performed maintenance and took care of the problem. Highly recommend!

I bought a new Rheem hybrid water heater from Cerrone and had them install it. I thought the…read moreplumbers were professional and very careful during the removal and new installation. Their copper plumbing looks like a work of art. Even the visit for the quotation went well with no pressure and good answers to my questions. There was a scheduling snafu but it was corrected promptly and painlessly. Cerrone is new to me and I was very pleased overall. I expect to contact them again if I need plumbing or furnace service in the future.

Got a quote to replace a flange on the boiler. Quote came in…read moreat $1,500 I was told it was all day job It was finished in less than 3 hours I supplied the parts so thats $500 an hour. What a joke They refuse to lower price. There not Brain Surgeons. STAY AWAY

This group did most of our plumbing and heating upgrades when we remodeled, and there are no…read morecomplaints. Since then, whenever I've had a question or an issue, a call to Crisafulli takes care of it. Their crews are professional and efficient. And while plumbing and heating is never inexpensive, I never feel like I haven't got my money's worth. I have a service contract with them for our generator. And I have recommended them to neighbors on several occasions and they have been very satisfied. My grandfather established a plumbing and supply company in the Midwest that remains highly successful since it's establishment in 1933. So knowing that Crisafulli has been around for 85+ years gives me great confidence that they know what they're doing, and that they do it with integrity.

I want to start by saying that my 3-star rating is not a reflection of the customer service or the…read morequality of the work performed. The customer service was excellent. The staff was attentive, friendly, and proactive with appointment reminders and communication throughout the process. The plumber, Chris L., was professional, knowledgeable, and courteous. Most importantly, he arrived on time--which is something I greatly appreciate. He took the time to explain the work being performed and answered my questions thoroughly. The reason for the reduced rating is the pricing. The quoted cost to replace a shower valve and raise a shower head exceeded $1,500, even though I had already supplied the valve. Fortunately, I was able to take advantage of a military discount, which brought the cost to about 1,350.00. While I was satisfied with the service and workmanship, I found the original price to be extremely high for the scope of the work. Costs like these are one of the reasons many homeowners are increasingly choosing to learn and tackle projects themselves rather than hiring professionals.

Had my air conditioner tuned up and cleaned by Jack Hall. Had them install a brand new furnace and…read morecentral air conditioner by them. They did a great job and have been dealing with them for many years now. The tech Dylan came over and did the work. He is very knowledgeable and vey polite too. I joined the Gold program that they have. So they come down in the spring to tune the Air-Conditioner and in the fall to tune up the furnace. Never ever had a problem with them. Great company to do business with and the best part? When you call, you actually get a real person on the phone that is in the office. You don't have to call India or dial one, two, three and have to leave a message. Thank you Jack Hall and thank you Dylan!

Need to replace a kitchen sink. They came recommended but when they came out to provide an estimate…read morefor which they charged $105, they took one look and said they can't do the work. I told them I had this done on another property, they said it was not anything they would attempt to do.

Kevin was very professional and did a very neat job on replacing a broken valve at a reasonable…read moreprice.

Kevin is a great guy, does good work and gives you better prices than anyone else…read more What more can you ask for?

Before you call any of the big plumbing or electrical companies give Lou a call.He is one of the…read morehonest and knowledgeable men in these fields you will meet.Old school values no nonsense work and will solve your issue. I have used him for plumbing and electrical job hands down the best I have found in the Saratoga area.Thank You Lou

Louis texted me back the same day. Said he would try to get to me the next day and he did. Very…read moreprofessional, friendly, and knew the problem right away. Fixed the day quickly and price was very reasonable. Told me all the services his company does and we will call him from now on.

Awesome job appreciate Tom thank you for helping fix my porch leak. Kind professional and knows…read morewhat he's doing.

Excellent service. Arrived the same day. Problem solved…read more Would recommend and hire again.

I lost my AC unit during the hottest stretch of the summer. Amanda and her team responded promptly…read moreand sold me the best unit at the best price. They don't pressure you to buy something you don't need, however were willing to quote any unit you might be interested in. The crew led by Jeff, Amanda's husband, was polite and efficient. I highly recommend them for AC work and plan to get a service contract with them for heat and AC. Great outfit!

Comfort mechanics deserves 10 stars. I am not being paid to write this. I know people read reviews…read morein an attempt to make a knowledgeable decision. The situation: My 25+ year old furnace was making a noise the day after Christmas 2022. The previous company I had look at the furnace back in August had informed me it was on its last leg. I attempted to call that company again for service. I didn't know it at the time, but it was lucky that they didn't answer their phone (despite indicating they were operating 24/7). Doing a little more research online I realized there were some legal issues stemming from bad business practices. So I did what everyone else does --I Googled to see who I could get to come check out the noise. My dad had always done all my plumbing and heating, but he passed away a year ago. I knew I was going to need to establish a new business relationship with a plumbing and heating company. Enter Comfort Mechanics. 1. They answered their phone. There was no attitude, only friendly customer service. I expected no one would be available until the next day to come out and check it, but I was wrong. Jeff was there within an hour and he called first. 2. The problem was quickly diagnosed and fixed. That's all he had to do. But once again, excellent customer service came in to play. Jeff noticed my furnace was not just on its last leg, but that something was cracked and most likely was leaking carbon monoxide. He offered to install a CO detector for my -- and my pets'--safety. 3. Satisfied that I had a CO2 detector, he went on to discuss the new problem and confirmed what I already knew: It was time for a whole new unit. It was just one more very large stress that I wished I could've avoided. But it's important to have safely running heat and air conditioning. Jeff walked me through a lot of options explaining the pros and the cons of each one and gave pricing that he could back up. Obviously any job could take more time or need more parts once you get into it, but he was able to back up the ballpark figures. His quote was half of what the other company had given me. Another perk was the new unit I was buying came with a sizable rebate from National Grid. But we all know what a hassle rebates can be, and we all know how difficult power companies can be. Here's the best part: Jeff's wife takes care of the submissions for the rebates. All she needed was the account name and number. That extra little bit of customer service is worth it's weight in gold. 4. If you have read this far, thank you, and I'll cut to the chase because I understand all you want to know is whether you should go with this company. I found this company and its staff to be friendly, polite, knowledgeable, trustworthy -- and could not have been more impressed. This is a family-owned and family-run business. They are honest and they back up their work. In the middle of my project they found other serious problems, and they communicated every step of the way. I always knew the full extent of the problem and was in complete control of the decision making for the solution. They cleaned up my messy basement and took away all the old units and even a couple other old pumps I had lying around. They were super considerate of my time, my money, my property and that I didn't want my pets to get out. Their clothes were clean and neat and their van cleaner and neater than my house! When I got a Walmart delivery during the project, I even had help carrying in the bags! The bottom line is when you have plumbing/heating/air conditioning problems it is going to be stressful unless you know how to fix it yourself. But Comfort Mechanics gave me peace of mind. I now know if I have any problems I have someone I can call who truly operates 24/7 and can fix my issues quickly and correctly. This is a hometown company with professionalism that is rarely seen nowadays. I would highly recommend them, and I plan on using Comfort Mechanics for all my future, HVAC needs. I am recommending them to everyone I know, from my neighbors to complete strangers. I feel as secure now as I did when my dad was alive. Thank you Comfort Mechanics!