I am 50f and have been under another doctor's care for 7 years with several visits a year to do blood panels, get medicine when sick, adjust meds, etc. However she is closing down her practice so I am looking for a primary care doctor. With my appointment categorized as "Establishing care", I arrived for my Tuesday 10:30am appointment promptly at 10:15, as advised. The waiting room was empty, as was the receptionist desk. I waited for several minutes at the window, and the receptionist eventually emerged from the restroom. I cheerfully said good morning, and she half smiled and went around to sit behind her desk. She pulled up my account, face grim now, and gave a big sigh and said, "OOOF, there's a LOT missing here." I HAD put in my insurance information in when I booked the appointment online, however, so after about 5 minutes of questions and long silences I asked, "Will you need my insurance card?" In a very condescending voice, she said, "Yeeeeeeees, I'm GETTING to that, AND I'll need your ID." Well ok then. After a few more questions she told me to take a seat in the waiting room. After perhaps 2 or 3 minutes, a nurse came out into the empty-but-for-me waiting room and said my name. I followed her a few steps past the door to the scale and flatly told me to take my shoes off and step on. I joked, "Should I put down my 40lb purse as well?" No reply. She then told me to put my heels against the metal strip by the wall and noted my height. "Go to the last room on the left and sit in the first chair." No Please, no eye contact. We're not in a busy downtown ER, we're in friendly Cedarburg and your waiting room is empty this Tuesday morning. I went and sat in the chair as instructed, and a few moments later she came in. She logged into the computer. "When was your last physical?" Thinking a moment about the blood panels I'd had done in the last few months, I asked, "What constitutes a physical?" and she barked, "WELL THAT'S A NO." I didn't reply; I really didn't know what to say to that. She shook her head at the screen and said, "NO mammogram, NO pap, NO --" and I interrupted her. "I had a mammogram 18 months ago, and a pap last year. I'm not in the Ascension system, I've been under another doctor's care." I cannot overstate how negative her assumptions and affect were. She took my blood pressure and pulse ox, and I asked her if she'd like the list of medications I'm on. (I had it printed out because I *hate* writing it on forms.) She replied, "No, one of the interns will take that." I asked, "Interns?" She replied, "Yeah, doctor has interns. Sometimes 3, 4, 6 of them. He always has interns." It struck me as weird, this putzy unbusy little run-down office having a herd of interns. Why? She finished up on the computer and said, "Doctor will be in shortly." and left. I sat in the room, digesting all of what had just happened. The receptionist was put-out and condescending. The nurse had been aggressively rude and presumptive. I could hear conversational chatter coming from another area adjacent to the room I was in. I decided to check my phone for messages, since I was here in the middle of my workday. I waited for 30 minutes in that room. During that time, I was just a few steps away from the waiting room and could hear that not a single person had come through the doors. I could still hear the chatter/banter through the walls. I realized that I am 50 years old and WAY TOO OLD to put up with this crap. We pay WAY too much for medical care to be treated like this. I walked the few steps to the receptionist, who was sitting about 10 feet away from the nurse, and they both looked up, surprised. I said, "I've been waiting 30 minutes. I have WAY too many warning bells going off about this place to think this is going to end well. I am leaving now, and I will not be back." I never met the doctor. I'm leaving this review because of my mom. If my mom, who is loathe to go to doctors because she feels like they'll criticize her, came to this terrible office and was talked down to by these condescending and RUDE front desk and nursing staff, she would be traumatized. I'm also going to be reaching out to Ascension to report this experience. Stay far away from this place. read more

I have been a patient of Dr Duffy for many years and he is one of the best physicians I have met. He cares about his patients and keeps updated on current research. Since he is such a good physician, he is popular and wait times can be longer for non critical patients on some occasions. I also like the fact that when you require a specialist, he will make great recommendations. I have been in emergency medicine for 40 years so I know what I'm talking about when I evaluate a physician and I can honestly state that Dr Duffy is an excellent clinician. read more

I have been a patient of Dr. Duffy's for about three years now and started seeing him when we moved to Wisconsin from Maryland. I am an older man and have received excellent medical care over the years and some not so excellent. In my opinion, Dr. Duffy is an excellent doctor. He is extremely knowledgeable, thorough, kind, caring and patient. He really listens and then provides a detailed written summary of what he recommends. I always come away with a positive view of my health and helpful suggestions on what I can do to improve things for myself. The nurses, physicians assistants and office staff have always been friendly and helpful to me. I feel fortunate to have found Dr. Duffy. read more

Hello, everyone; I like to share about my visit with Dr. Duffy. I am 35 years old, and I have lived in three different countries and visited many doctor's offices before for various reasons. Still, to be 100% honest and speak the truth, this is the best doctor I ever have. He is kind, brilliant, and one thing crucial to me is he is an excellent listener, that's why he can help you precisely with what you need. I never had a doctor that listened to everything I said and tried his best to find solutions. I highly recommend Dr. Duffy. read more

If I was able to give them less than 1 star, I would. Almost unimaginable how unhelpful both dr Duffy and dr Mendoza were in treating mental illness alone with psychical pain. Drug pushers and simply a lack of caring by both physicians. Was laughed at by nurse and dr Mendoza. Will never be going back here and I recommend any other practice in the area. They couldn't have made me feel more uncomfortable and like I was crazy for having many different symptoms. Misdiagnosed my mental illness and psychical pain. Do not waste your time here! read more

This guy is the worst. Horrible bedside manner. Rude. I came in for a pre op for an ACL surgery. Only to be asked if I was depressed or anxious etc, basically trying to push prescription drugs on me. My husband had a very similar experience with him as well. read more

Time to see what other DRs are in my plan. Have been going to this group for 5 years. More often than not there are more pharmaceutical reps (bags of lunch or breakfast in hand) in the waiting room than patients. They claim that the samples they get help their patients keep cost of meds down. Whatever! It is my experience that it turns all 3 doctors there into pushers, quick to prescribe drugs. How often do they see the reps and when we come in, it is because we are sick....please give us more time than the reps. My kids have been misdiagnosed several times, including with thrush. Another time we ended up in the emergency room 12 hours after a visit to Dr Mendoza-Lemes. We followed her prescription and then were chastised by emergency room staff for not using tylenol for fever. I am not a trained in medicine that is why I went to the DR and followed their guidance but according to the emergency room, basic steps (including prescribing or recommending tylenol), were not covered. Front office staff are hit or miss, sometimes they are nice, but more often than not they are rather unpleasant and condescending. Certainly not helping to build faith in the structure of the med industry and make us less likely to want to go to the Dr. read more

Have gone to this doctor for 18 years. Went to him for a migraine headache. He gave me steroids, told me to also take Ibuprofen 600 mg every 6 hours,my Imitrex which is a migraine medication twice daily as needed. The pain would not subside. Can you imagine having a severe headache every day for a whole month and having to take care of two children, husband, home and work a part time job. After a month he said he did not know what to do for me and that I should go see a neurologist. Seems reasonable but I could not get in with a neurologist for 3 months. He told me it was not his problem and just ignored me and my pain. I thought I was going to die. I found another doctor who listened to my story and told me that steroids and Ibuprofen are not used to treat migraines and that Dr. Duffy should take some continuing education classes on current treatment of migraines. He said I did not need to see a neurologist. He took me off of the Ibuprofen, Imitrex and put me on a medication called Topamax. My migraines were gone in 5 days and I have my life back. Also because of all the Ibuprofen I was taking I developed chest pain from the irritation to my stomach lining so I am on a daily antacid called Prilosec till that calms down. Thanks a lot Dr. Duffy. read more