1. Ers Care On Demand

    1. Ers Care On Demand

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    Brookfield, WI

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    Ers Care On Demand

    4.3 (15 reviews)
    Closed 8:00 am - 10:30 pm

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    5 years ago

    Great option for convenient hours and quality care. Good location just 6 minutes from my house.

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    7 years ago

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    12 years ago

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    5 years ago

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    7 years ago

    Said it was open until 10, I pulled up at 9 and they came and locked the doors before I could walk in

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    9 years ago

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    6 years ago

    I been there to and I had good luck they are the best urgent care they do understand and you don't have to wait to long Julie remitz

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    12 years ago

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    Review Highlights - Ers Care On Demand

    Robinson and the staff are top notch, very professional and are an asset to the neighborhood.

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    Froedtert Menomonee Falls Hospital

    Froedtert Menomonee Falls Hospital

    2.6
    (42 reviews)
    5.2 mi

    On a Saturday night, the attention and care in the ER was good. I was seen and admitted by…read moremidnight. Dr. J. Vallier was great. He was attentive, caring, and very professional. While hospitalized, nurses were great overall. They really took care of all my needs. The process when being discharged went smoothly. Nurse Jennifer was thorough in the overall process and in answering all my questions. The pharmacy staff was fantastic. They took the time to review my order and explain it in detail. The lady assisting me was friendly and attentive. Overall, I had a good experience during my stay at the hospital. Decisions made during my stay by the doctors were ethical, without rushing or jumping to conclusions, which I really appreciate. The facilities are in excellent condition and they are clean. The staff was very professional while also compassionate. I would recommend this hospital. I'm grateful for having been under the care of bright stars at Froedtert Meno Falls Hospital. After being discharged: The colonoscopy department was great the day of my procedure. But I got mixed up information for the prep. Different nurses called with different instructions based on my case. At a time in which that medical step was extremely important, I found myself frustrated with the matter. This lack of communication (or inability to properly read the patient's chart) is unacceptable.

    Came here for an issue with a family member. I remember when this used to be Community Memorial…read moreHospital. It appears that they have added on other health center (i.e. the heart and vascular wing). They have a visitor check in center, so everyone is screened before going up to the patient areas. I think that is a good idea. There is a pharmacy, gift shop, and lounge area on the first floor. There is a cafeteria on the lower level. It was easy to find the rooms. There are some nice amenities in the lounge area, food, games, and even a phone charging station. Lots of attentive nursing staff throughout the area. Plenty of specialists, ranging from food service, cleaning staff, and imaging technicians. Everyone has a specialty. The nursing staff were very professional. In addition everyone that we came in contact with expressed care and empathy. They were doing their best to give everyone the right amount of attention. The patients are giving a food menu to order meals from. There's a decent selection, for all 3 different meals. You can get breakfast all day long. They deliver the food is a reasonable amount of time, and it's still warm. It took a very long while to see any of the doctors and finally get released.

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    Ascension SE Wisconsin Hospital - Elmbrook Campus

    Ascension SE Wisconsin Hospital - Elmbrook Campus

    3.0
    (27 reviews)
    2.1 mi

    This hospital has two obvious advantages: it is close by if you live in Elm Grove, and it is never…read moreas busy as Froedtert. You generally get in quickly. Unfortunately, speed is not enough on its own when the care itself feels indifferent. I have recently been to this ER two Saturdays in a row with severe chest and esophageal pain related to what was later identified as a lesion in my esophagus. Both times I was visibly struggling with the pain. Rolling back and forth. Trying to regulate my breathing. Not in a condition to discuss paperwork with much clarity. During the first visit, before they'd even put in an IV, much less give me any pain medication, the person who seemed most motivated to interact with me was the employee collecting insurance information. I told her I was having trouble thinking clearly because of the pain and asked whether the billing portion could wait a bit. I made some comment along the lines of: "I understand the hospital wants to get paid, but I can barely focus right now." "This hospital is a non-profit," she replied immediately, defensive. "I'm just trying to do my job." Which, of course, she was. But it was still difficult not to notice the order of operations here. Patient in visible distress first, billing discussion second -- that would seem like the more intuitive sequence. The pain medication they eventually gave me wore off fairly quickly. There was then a long stretch before I was able to get the attention of a nurse and receive any additional relief. Around the same time, I was informed that the hospital's computer systems were down, and they could not read my scan results. No one apologized. No one explained much of anything. The basic message was simply that I would need to wait until the system came back online. The second Saturday visit was worse. Same general intake experience and I was seen quickly, which I very much appreciated. They put an IV in me quickly, mere minutes after I arrived, and gave me various antacids and stomach medicines, in addition to what I was later told was something for anxiety. But not pain medication. A couple nurses took initial info from me and left, saying they'd come back with something for pain. It took nearly two hours for that to happen. At one point, a nurse came in and grumpily told me I needed to relax because my behavior was making things worse (again, having a very tough time slowing down my breathing, rocking back and forth, stating clearly how much pain I was in - nothing unusual for a person who is extremely uncomfortable). This was infuriating advice under the circumstances, because the thing preventing me from being relaxed was the severe pain, which at that point they had refused to treat. I understand that emergency departments deal with drug-seeking behavior. I understand why practitioners are cautious about narcotics. None of that changes the fact that people also arrive in legitimate pain, and those two categories are not interchangeable. What stayed with me most from the second visit was how noticeably things changed once my husband arrived. The tone shifted. The urgency shifted. My husband later remarked that it was bizarre how pain medication almost magically appeared when he arrived, and honestly, that was my impression too. Medicine has a long history of minimizing women's pain or reframing it as anxiety, emotional instability, stress, or overreaction. The old language was "hysteria," which sounds antiquated right up until you find yourself in pain while being told to calm down before anyone adequately addresses the pain itself. Unless your issue is severe and you would benefit from Froedtert's Level I trauma center, Elmbrook Memorial is still the place to go. I would just advise women to be mindful of being viewed with bland indifference to their pain be and prepared to assert themselves repeatedly if the staff refuse to manage that pain. Couldn't hurt to bring a man with you either.

    I did not go into 2020 expecting a global pandemic or to be hospitalized not once, not twice but…read morethrice! Two of my three stays were at Elmbrook and I'm pretty happy with the care I received. Both times I started in the ED, where I was seen to quickly, diagnosed and invited to stay just a bit longer for observation. Hooray. Staff wise, everyone I encountered from docs to nurses to housekeeping was compassionate, kind and friendly. I'm confident they did everything correctly to get me to a good result. They do need to update their room furnishings - stripped wood & cracked vinyl isn't cool. And the food fulfills all the "hospital food" stereotypes - seriously not good. But you're not there to wine and dine, and the important parts of your care will be top notch.

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    Ascension SE Wisconsin Hospital - Elmbrook Campus
    Main entrance to the hospital
    Main entrance to the hospital
    Ascension SE Wisconsin Hospital - Elmbrook Campus

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    Ers Care On Demand - urgent_care - Updated July 2026

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