I had my first mammogram this morning, and I was feeling a little nervous. From the moment Hannah…read morecalled my name, she immediately put me at ease. She explained every step of the process clearly, answered my questions, and was incredibly kind and compassionate throughout the appointment. Hannah's professionalism and knowledge were evident, and I could truly tell that she loves what she does and cares about her patients. She made what could have been a stressful experience feel comfortable and manageable. I am so grateful for her kindness and excellent care. Thank you, Hannah, for making my first mammogram such a positive experience!

If I could give zero stars, I would. I spent 3 days in the ICU. The a/c was broken, my sink was…read moreclogged, the soap dispenser had no soap despite me asking for some, and the majority of the staff was dismissive and unprofessional to say the least. I had one nurse tell me the doctor didn't care about my pain - which was obvious. Awful experience. I would not recommend to anyone.

Absolutely unacceptable experience…read more The front desk staff repeatedly entered me as the primary insured even though I clearly explained multiple times that I am covered under my parents' insurance plan. Instead of listening, they continued entering the wrong information and repeatedly told me my insurance had been "terminated." The problem wasn't my insurance--it was their inability or unwillingness to process the information correctly. A simple mistake turned into a complete waste of my time because no one stopped to actually listen. The level of incompetence was shocking. Rather than trying to solve the issue, they kept insisting the system was right even after I explained exactly what was wrong. It felt like basic problem-solving and customer service were completely absent. On top of that, the office atmosphere was terrible. Staff appeared disengaged, several were on their phones, and no one seemed interested in helping patients. The entire place felt unprofessional and poorly managed. I would not recommend this location to anyone. Save yourself the frustration and go somewhere else. I'd gladly drive to Oxford or Durham before ever coming back here. This office seriously needs better training, better management, and staff who actually listen to patients instead of creating problems that never should have existed.

We had the best experience with the entire staff, from front desk to the medical team. The care…read morethey gave to my 10-month old granddaughter while we were on vacation nearby was exceptional. We are so thankful!

Exceptional Care for Generations of Our Family…read more Our family has been blessed to receive care from Dr. Vu and the amazing staff at Vance Family Medicine for many years. Dr. Vu has taken care of my family across generations -- from my great-grandmother, to my mother, and now to my husband, children, and grandchildren. That kind of trust doesn't come easily, but he has truly earned it. Dr. Vu is compassionate, attentive, and genuinely cares about his patients. He takes the time to listen, explain, and treat everyone with dignity and respect. The staff is just as wonderful -- kind, professional, and always welcoming. You can truly feel that they care about the people they serve. I am forever grateful for the love, dedication, and excellent care Dr. Vu and his team have given my family throughout the years. We couldn't ask for a better medical home.

This practice provides excellent up to date care to all age groups. Dr Vu & his staff have been my…read moreprimary for several years- serves the community and passerby's - handles complex situations- emergencies- physicals- vaccines- provided covid vaccines almost as soon as the vaccines were available.Its very impressive the updated technology of this clinic- outstanding lab- open 7 days a week- walk ins accepted- conveniently close to I 85 & other major routes. Friendly - competent staff-

My wife delivered our first child here recently and we received excellent care from start to…read morefinish. Every single nurse was fantastic: both knowledgeable and compassionate. Our doctor was wonderful and, along with the midwife, save our child's life. We are forever grateful for this facility.

In Feb 2016, had a severe swelling on left leg. I'm male, late 50's On a Sunday, went to the…read moreMaria Parham Emergency Room. Sat for over 3 hours before a male PA talked for 1 minute. Done blood test and vitals. Sat for about 3 hours again waiting. PA returned with rude attitude. Claimed it was definitely my thyroid. Although admin. Coumadin in case and said I must return next day to ER for ultra-sound. Returned early next day. Sat over 2 hours in ER waiting room. Nurse claimed ER doctor FORGOT to schedule ultra-sound. Finally got ultra-sound and they then processed me back through ER with vitals and new blood test. Sat for over 4 hours and new female PA stated severe dual blood clot on left leg. Another dose of Coumadin and sent home. Follow up with family doctor. Never seen or spoke to the ER doctor since he hid in the back of the ER room. Complained to hospital staff of the poor service and both head nurse and head ER doctor were unavailable for weeks. ER head doctor stated he would look into it, but done nothing. A follow up with him and he claimed he couldn't control patient's health coverage and repeated "I'm a nobody", over and over like an immature child when I stated he was not anybody to deal with if he done nothing like he has. Never witnessed such unprofessionalism in my life! Then got the bill for those two ER days. The hospital is in my Health Insurance network (Aetna/Coventry), but ER doctor was not. Over $7,000 for two days of absolutely the worse ER service I ever witnessed. Insurance refuse to help since the hospital controls ER and doctors. Local newspaper refuse to listen and ignored my email complaint. Sent the complaint to WRAL and they ignored it. I will DIE in the back seat of a car before I ever use Maria Parham ER service, ever again! Since i am new to the area, I spoke with many local residents regarding the Maria Parham ER and I have not found one positive feedback. Many claim they travel to Granville ER. In fact, many other areas of the hospital is worse than 3rd world country service and equipment. One man I spoke with had a serious heart issue called the widow maker... doctor refused to do surgery at Maria Parham hospital because that area of surgery is in the BACK of a tractor trailer parked backed to a hospital door. I had blood work done and I felt like I was on an assembly line to be chopped up like a chicken. The employee missed my vein and stated he was confused with my doctor's request. The blood test later was lost and sent to the wrong doctor. Later got the bill for the blood test. Insurance covered 80%, so I had to pay close to $300 since co-insurance is tact on. What is that? Basically the hospital overcharging and insurance refusing to pay or disallow because they are in network and both a greedy! STAY FAR AWAY FROM THIS HOSPITAL!!!!!!

Excellent service, they take care of you promptly and they listen to your issues and give a full…read moreplan of your health plan to get you feeling better. Best place to go.

I am new to NC so I was very skeptical to a Chiroprator service. I have to say Henderson Wellness…read moreCenter is a one stop job with chiropractic, PT service and massage. DR. KAYLA MCHALE is the best, I was so lucky to find her. She has great bedside manners, listens to your concerns and takes the time to work with your issue and does it with a smile - just love her! She makes you feel like your one of her friends. This place isn't lacking customer service at all the front desk is on top of the job and is always so pleasant and caring. I want to recommend Henderson Wellness Center because DR. KAYLA MCHALE has checked all my CS boxes. I normally do not do reviews but this is how strong I believe in this practice and I want to give credit when do.

I am truly impressed at the medical service Dr Messenger & staff provided me. The medical…read moreassistant- "Kat" was professional- caring - patient. Dr Messenger listened to me intently about my medical issues and let me know he had researched my medical history thoroughly.I was very apprehensive about keeping this appointment but it couldn't have gone any better.He thoroughly explained my plan of care- just awesome & refreshing. This location is situated conveniently off a Major interstate and close to other customer shopping experiences- nearby Walmart- convenience stores- the YMCA.The location is walking distance to the main hospital & located on the Charles Rollins Road - past the vocational building on the left - and on the first floor in a spacious- aesthetically pleasing to the eye free standing building.Numerous seating available in the lobby.There are other medical specialties located in this building- also an elevator to the left as you walk in the main entrance. The x ray area is across the hall from the practice. The Xray Team Mark was equally kind - patient & professional- he took his time in repositioning me for different angles needed. Of course the X Ray table is hardbut the X-rays only took a few minutes.He allowed me time to adjust myself after the X-rays - Just first class customer service all the way around.

From the owner: North Carolina Orthotics & Prosthetics of Henderson, Inc specializes in custom artificial limbs,…read morediabetic shoes, and orthotic bracing. From pediatric to geriatric; we service all populations and demographics. Our focus area cover multiple counties around Henderson.