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Duluth Trading Company

5.0 (1 review)
Closed • 10:00 am - 8:00 pm
Updated 2 weeks ago

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9 months ago

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Kohl's

Kohl's

2.4
(29 reviews)
0.4 mi
•$$

My review is strictly for an Amazon return. This location saw a problem, and fixed it. I have been…read moreto other Kohl's locations where Amazon returns, and regular store returns are done at customer service. What results is long waits for all. This location has made a pop up counter for Amazon returns, right near the front entrance. Now, regular customers are not inconvenienced with Amazon returns, and vise versa. The person maning the Amazon returns was quick and efficient. She even managed to fit the entire spiel about a 25% off coupon good for one week, and what part was my receipt for the return in the time it took for the sticker to print. I would happily use this location for Amazon returns again.

So. I am actually on the fence…read more I purchased a pair of Nike Running shoes online for pick up. Everything went well. I found my bin where the merchandise is picked up and I went on my way. The shoes were in a bag. The box was taped up. The label with my information was attached outside the shoebox and bag it was placed in. I left the store. Went to my vehicle. I wanted to wear my shoes so I could workout at the nearby Planet Fitness. I cut opened the bag. I opened the box... The ANTI-THEFT SENSOR WAS STILL ATTACHED TO THE SHOES...! What??? So what was I supposed to do if I had not checked the merchandise before I left ? Who would not take the sensor off the merchandise before bagging and taping a label on it ? I RETURNED the shoes. The poor lady with no voice kept apologizing. I asked her to stop. It wasn't her fault. I just don't want a customer getting really mad and the store not understanding why a customer is getting upset over this. To the person who actually prepared my order.... "You forgot the fries...!" Please be vigilant next time. I might try and buy from you later.. just not right now. Kohl's ???

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Duluth Trading Company - menscloth - Updated July 2026

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