I have been calling and calling this place and not once did anyone answer nor return any of my…read morecalls after leaving numerous messages with all my info asked for. Most unprofessional service I have ever experienced from a health care place

My mother has been going to Dr. Luke for years. I went to him for birth control about a year ago…read more(when I was 19). I wanted an IUD and was given a brochure, we had a conversation and Dr. Luke said it was ordered and should arrive in about a month and they will call me when it comes in. Over a month later, no phone call and I called the office to find out that no order had been placed for the IUD. My mother brings this up in her next visit with Dr. Luke and he says he would never recommend an IUD to a 19 year old and doesn't remember my visit. This is not the first time I had a bad experience trying to get birth control from this office. I went once when I was 18 to get an IUD, and instead they prescribed me birth control pills which I had to stop taking because of the side effects. I never wanted to take the pill but felt pressured and talked into it by the nurse who consulted me, and didn't know at the time how to say no to it. Not sure what's up with this place. Overall a very strange and frustrating experience, especially as a young woman trying to take care of herself. I didn't feel like a valued patient at this practice, in fact I essentially didn't exist. Still confused about all of this.

I fell again and have been having migraines, dizziness and vertigo. I booked a flight to California…read morea few weeks ago but feared my head pain issues would be a hindrance to the trip. I saw Rehana today to figure out what's going on. I was diagnosed with post concussion syndrome and need to reschedule my trip. Due to SI joint disfunction, I've had trouble walking and getting around. I'm not sleeping well, too. She ordered a CT scan and we're going to figure out a PT program to deal with the SI joint issue. I love coming here because I always receive top notch, quality care. Rehana and other care team members are always attentive and accommodating. I can't thank them enough.

Unfortunately I do have to rate this practice one star- I wish I didn't have such a bad experience…read morethere but I wanted to let others know because I wish I looked deeper into the reviews. I want to start by saying the doctors themselves (I only saw Dr Beth) and the ultrasounds techs and phlebotomists (seriously LOVEDDD them!!) are absolutely incredible really. i have no issues with the back of house staff whatsoever it's the front of the house that's the issue. The first experience I had was in August of 2024 when I believed I was having a miscarriage, I was a new patient and they got me in for blood work to confirm. This was my second pregnancy and would've been my very first miscarriage. I called a few hours later for results and the woman on the phone was so inconsiderate and lacked so much empathy during this, she said "What exactly are you looking for?" after asking for my results and I said I had bloodwork done and was looking to see if I was having a miscarriage. She said "Um well yeah you're not pregnant anymore." I said "I had a miscarriage?" she said "You're not pregnant anymore." I was absolutely heartbroken and even though I knew this outcome could happen it still would've been nice to have had some empathy during that from someone. I ended up getting pregnant again in May of 2025 and decided to give them another shot- and now after 2 months of going there I'm going to another practice for the remainder of my pregnancy. Their payment plans are very unorthodox to where they look at your insurance and estimate your total cost through delivery and ask you to pay monthly and pay up by 32 weeks i'm assuming so they can kick you out of the practice if you haven't paid...my estimate was $764 a month. I had asked many questions about this and said "Will anything be submitted to insurance or will I have to do that myself?" "What if i lose the baby halfway through the pregnancy and at that point have already paid for half the L&D that won't happen?" and the lady responded "We just want to ensure we get paid." The billing department also called me constantly to talk to me condescendingly and in my opinion almost gave a vibe that I "can't afford this practice" it was almost like they were telling me I was too poor to stay..she asked me if I could apply to Medicaid? Not knowing my situation whatsoever. Another thing is their scheduling department. It's almost as if no one there actually knows what work the office does..everytime I call it's almost as if they're wanting to say "Why are you calling an OB office for OB appointments??" couldn't be bothered, and when they don't understand the appointment type you need, they schedule you for an ultrasound even if you don't need one. I personally think they were trying to raise my bill because they knew I was leaving. At 13 weeks pregnant, I have had 4 ultrasounds...while having a completely normal pregnancy and they cost ~$150 each. As I said, the back of house is lovely, so kind, and listens to your concerns. The way the actual business is run is disorganized, they lack empathy, and only care about money.

I really thought she was very thoughtful and thorough. She reassured me of a benign condition. I…read morewill continue to see her!

Saw Dr Lyons on 4/24/25. Excellent Doctor ! Did a scope of my throat and voicebox. Explained the…read moreissue and recommended a solution. Very polite and friendly. Would definitely recommend Dr Lyons.

Dr. McDevitt has been my on-gyn for 20 years. She genuinely cares for each patient, making sure all…read moreneeds are met before your appointment ends. Her staff is detail oriented. They too make sure your needs are met prior to leaving. When you leave a message, your call is returned the same day with definitive answers to your questions. I highly recommend Dr. McDevitt's practice for your on-gyn needs.

Absolutely horrendous and borderline malpractice. My partner has been going here for years and has…read moreeven referred patients. We became pregnant and it made sense for him to be our OB. We were with him for 1st and 2nd trimester. In that time, the level of care would've been laughable if it so wasn't traumatic. We would wait in the waiting room for, at minimum, 1 hour after our scheduled appointment. We learned to call an hour ahead. We called and they said everything's on time. Got there - waited an hour - and then was told they didn't have bloodwork from the 1st trimester. WE DID THEM THERE IN THE OFFICE. They lost our blood work and then tried to blame her. Dr Mac then came out and said we've been a bad patient - she was crying and he and his staff were teaming up on her berating her and saying she was wrong. Office manager was screaming at her over Dr Mac. We did everything to a T correctly as it's our first pregnancy. (Also worth noting - my partner drove an hour both ways for this and was hit by a truck in her car on her way home) Now some words for you Mac. Listen here pal... every time we've seen you, we've had to remind you of what we have next and why tests haven't been ordered. You come in for 1 minute, fly through an exam, and ask if we need anything - which is when WE had to tell YOU what needs to be done. Typical response was "oh we haven't done that yet?" This was our level of care. You didn't tell her she had a negative blood type which required a Rogam shot every 4 weeks. We missed the first 2 doses because you didn't even know what her blood type was well into the 2nd trimester. You tested her blood sugar and called her A MONTH LATER to tell her she has gestational diabetes and we should go see a dietician. Which, by the way, if ANYTHING is wrong with our baby when it's delivered, you've opened yourself up to litigation. You brought my partner to tears telling her she's a bad patient and we didn't get blood work done. If we hadn't advocated for ourselves and joined groups and forums... we wouldn't have known ANYTHING that needed to be done. We found a new OB at Northwestern they LAUGHED at the paperwork Mac sent over. They literally said "he's seriously still practicing?" Absolutely no organization and they lost all of her blood work that, again, was done IN OFFICE!!! Yet berated a first time pregnant mother into tears for being a "bad patient". You are just a number here. A box to be checked. Get e'm in and get e'm out. Absolutely no accountability or advocation for their patients. I'd recommend a clinic before I'd ever recommend this toxic office.

"Is there an appointment for today? I have an emergency."…read more"Are you a current patient?" "No, I'm from out of town, but I need to see an OB/GYN. It's an emergency." "No." ... "Okay, thank you!" Super nice and helpful. Maybe refer another doctor, a hospital, ask what's wrong, anything... Nope, not a patient. Just "no".

Trying to make reschedule my appointment. I was on hold for 30 minutes, until I finally hung up…read more It's like these ALL THE TIME. Love my Doctor's but this is, Truly Unprofessional. They have a Pharmacy on the inside, but it doesn't take certain Medical Insurance The Wait time to Speak to Someone, is my Biggest Issues

Need more drs there could be an great place if they had good drs there really need great drs and NPread more