The dumpster was delivered earlier on 7/29than scheduled 7/31. With that being said the company left the dumpster in the driveway blocking our car in. I called the customer service line (Dana). I asked why my dumpster was dumped early and stated that they needed to come move it immediately. Dana replied saying that she confirmed it would be early and that she isn't sure if someone would be able to move the dumpster that night. I explained that it had to be done because my girlfriend car is blocked in and had to work later that night. Dana said she wasn't sure if it would be moved. At that time I asked why the dumpster was delivered early and why she said contact was made when in fact it wasn't. Dana had no answer for that and said she had to go call other people and hung up at that time. I called back and Dana said that she wasn't sure if she could fix the problem and was waiting to hear back from the driver. At that time I asked to talk to her boss and stated that I would like a refund and to have the dumpster removed, and to which Dana stated "I am the boss" and hung up for the 2nd time. Dana called back after some time and said a driver was coming out. When the driver came I had a calm and pleasant conversation with the driver to which the driver stated that Dana was NOT the boss but Randy was the boss. The driver stated to call Dana back ask ask politely to talk to Randy. I called Dana back for the 3rd time and stated that I would like to talk to Randy. Dana refused to put me in touch with Randy or any other person. When I asked Dana for Randy's phone number Dana replied "You should have asked the driver for it". And proceeded to hang up for he 3rd time now. In attempt to call back my number is blocked and no response on a refund from the company yet. read more

Buyers Be Aware that there is a two ton limit on the weight of these dumpsters. If over two tons, your credit card will automatically be charged the additional fee. My only concern, which I politely discussed with management, is that the buyer does not have a mechanism to weight and keep track of the dumpster weight in order to avoid the additional surcharge. I explained that I did not throw away anything major, like a stove, refrigerator, dresser, etc. that would add substantial weight leading me to believe that I even came close to the weight threshold. So, be careful if you are on a budget and don't want to be nickeled and dimed with excess fees. By the way, my concern was not received well by management. He hung up on me. Wow, way to go with professionalism. read more

Finding a company to service my area was a challenge, but Dump-A-Box rose to the occasion and got me covered. Ordered online and dumpster was delivered very fast and placed right where I wanted it. All charges are completely straightforward, nothing hidden. So easy to work with and excellent customer service. Would definitely recommend! read more

Quick response via email and phone. Also was very accommodating to get the dumpster delivered next day. Would highly recommend and will use again, if the need arises. read more

We just moved to the area and have already ordered a couple dumpsters from Dump-A-Box... they're awesome!! So easy to book, super organized, and their pricing is very competitive. It's so nice to have such a dependable company, and we will continue to use them in the future! read more

No question I would call them first. From initial phone call to pick up after a week...TOP SHELF people. Drivers and phone personnel. I was beyond pleased... IMPRESSED! read more