Have been in there a couple of times for chips. Always quick and helpful. Ms Dunaway (I think) at…read morethe desk is very efficient, nice, competent. (And cute.) Recommend them.

Where to start?…read more Communication is exceedingly poor with both mgrs (Steve/Amber). I've been assured of follow-up multiple times by Amber without any proactive communication on her part. Even their leader, Steve, assured of quick follow-up.. only to avoid calls 5 hours later. I also send an email without any acknowledgement by Dunaway.. Quotes are unreliable. Amber confirmed, on two instances, Dunaway drivers had been to my home and that was not true. Her apparent disorganization was the excuse she laughed off (both times in her office). I called again today, after being brushed off by Steve, and was finally given a quoted price. The project quote provided was random and inaccurate for my home. I asked for another quote that Steve assured would be completed today.. nothing. Timelines and delays are understandable. But, another round of Dunaway "commitments" would push the quote process out to 3 weeks is unacceptable (on top of the unprofessional communication practices). Just the quote.. This behavior makes me skeptical about the quality and ethics involved on their actual final product. I'll advise friends and coworkers to be very careful when dealing with Dunaway.

Yes I recommend them. They worked on my wife car place a nice stereo. Very attentive to detail…read moreclean shop and listen. We I'm coming back to them next month I bought a Mercedes and yes she wants the bells and whistles.

I'm so tired of sales folks saying everything you need to hear to put down a deposit and secure an…read moreappointment and then act as if they're doing you a favor when you arrive and have a complete change in behavior otherwise when it's time. Is it set an appointment to come by between these hours and we'll have you out of here in 2-hours or less... or will I come by, you look at the clock and tell me this could be a while because he can't get started until he handles these other vehicles and now I'm stranded in Gulfport for hours on hours and have to cancel all of my time sensitive appointments otherwise? I experienced the latter... despite calling here before driving an hour over to give you the opportunity to share the latest update so I can have a fair shot at planning my own life accordingly. I'm livid. Of all the appointments, stopping here was the least important... and I'm so sad to give Mike my money... he's extremely rude, unprofessional, and unpleasant... and a liar. This is clearly one of the places you have to have your guard up.

Everyone here does amazing work and they are all about consumer service ! Go see Mike , Chris or…read moreAndy and they will take care of You !!

Mr. Mike and employees are absolutely AMAZING. I would not go to any of auto place to have me…read morevehicle worked on or to get electronics installed. The service is 10 out of 10. The quality of work is 10 out of 10. They value their customers and take great care of them as well. I have had both my vehicles here for installation of things to better my vehicle and have had ZERO issues. Mr. Mike communicates for everything going on and keeps you updated. Fast service, fast quotes, and great people!! I would highly recommend Audiowave to anyone!!!!

Corey and Crew are AMAZING. He took great care of me and my vehicle. The work was fantastic and the…read moreprice was within my budget.

I went into the shop for a quote to do repairs on my car and both Shane Lester and Corey tried to…read morerip me off by lying to me about the work needed. They were cursing during our conversation and being very unprofessional. please do not use this shop because this treatment was the peat I've ever had. They literally made me sick how the treated me. I was a good cash paying customer and just wanted honesty. It was very clear these are not honest people.

Prompt reply to service request. Affable, timely, fair prices. Arrived on time, explained process,…read morecompleted work efficiently.

My wife and I were on trip from Galveston to Gulfport/Biloxi when about two hours outside of town a…read morebig truck threw a pretty large rock into our windshield. We contacted Doug at Astro and provided an ETA. He was at the house we were staying in right on time. It was a big chip but not yet spreading. It took a lot of work to help prevent spreading. Doug worked on it for about two hours using extra resin. Did a great job. Would highly recommend him.

Drugged out owner, I saw multiple people come demanding their truck, motorcycle, & another wanting…read morethe products delivered & installed or preferably a partial refund. Like me & others we have had it with this unlicensed swindler. Ps. Another time when I was making an attempt to collect my $750. The police came because he would not complete or return the customs automobile. BUM OWNER STAY AWAY..

Paid for services in advance and never got the service or the items paid for after months of trying…read moreto get my refund had to file legal claim against the company and found out that I was not the only one that they had did this to, there was several other were taking legal action against that company. If I would have read the reviews of that company I would have never gone there. I would not recommend this company to anyone. This was the worst experience I have ever had with any company.you have been warned. Bad service all the way round.

I brought my truck in because the radio kept cutting out. Nissan diagnosed it as a faulty unit that…read moreneeded to be replaced, but said my extended warranty company needed to send an adjuster to verify the issue first. When the adjuster arrived, Nissan claimed they couldn't duplicate the problem. So I take the truck home -- and surprise -- it immediately does it again on the drive back. I call and they tell me to bring it back in and they won't charge another diagnostic fee. I also explained exactly how to duplicate the issue so they'd be ready when the adjuster came again. I check in the next day and they tell me they were able to duplicate the problem, and they're just waiting to show the adjuster. But when the adjuster actually shows up the following day, suddenly the issue "can't be duplicated" again -- and now the service rep tells me it's probably just my phone. Well, it's not. It does the same thing with my wife's phone too -- and again, they previously told me they saw the issue themselves. Total waste of time and zero accountability. I'll gladly drive farther to another Nissan dealership before I bring my vehicle back to this one. Absolutely unacceptable service.

Best customer service and special order support…read more Outstanding attention to details and professional demeaner to ensure you receive the correct part for your Nissan! Ms. Charlene Martin Inventory Manager

They went above and beyond to fit me in on my lunch break to fix a rock chip. It looks like it…read morenever even happened. Thanks!

American Glass in Diberville is how a business should be run. They look at you when you are talking…read moreto them and they respond to all questions leaving you with no doubt they will do the job correctly the first time, unlike Joe at Dunaway Glass. After telling American Glass about what happened to my daughter's Sonata rear glass at Dunaway Glass they assured me they would not put in a defective rear glass on my daughter's Volkswagen. My daughter would drive back to DC, over 1,000 miles, with that piece of junky defective rear glass they put on her car. I highly recommend American Glass. If you do go to Dunaway Glass do not pay in cash (my daughter's mistake) which Joe will want up front, which American Glass does not, before they place your order, use a credit card so you can dispute it when you get in your car and look in the rear view mirror and see you have just paid up front for a defective rear glass. Joe knew my daughter had to leave on January 1 at 8am. The job was paid for in advance on December 26 and they scheduled the install it December 30th. That left no time for their screw ups. One would think with the numerous times I told Joe and Richard my daughter had to leave for DC on January 1 Joe would have made sure the installer got it right the first time. Something as easy to do, like, hey guys, make sure this rear glass is not defective, because you know 3 out 6 rear glass are defective coming from our supplier and his daughter has to leave in the morning on January 1. If this is screwed up we won't be enough time to order another glass and install it before she has to leave. And when your done get in the car, look in the rear view mirror and make sure the glass is not defective. If it is take it off, drive over to our supplier and tell them to give you a glass that is not dangerous to put on the car and tell them get it now, she leaves in the morning on January 1. While getting an oil change at Hyundai I was talking to the service guy. An American Glass truck drove by and went into the service area. I told the service guy what happened a few days earlier at Dunaway Glass to my daughters rear glass and the schedule she was on and that I had told Joe and Richard numerous times about January 1. The service guy said we used to use Dunaway and no longer use them because of what happened to your daughter's defective glass. Thank you American Glass! You have all my future business and I will go to the tinting place you recommended