I really needed a storage unit and I happen to come across Clarksville Self Storage. I went to the…read moremain office and met Ms Stephanie (the Manager). She was so very informative and professional. Its so refreshing to be in the company of a real professional. I found the size unit that I needed during this productive visit. I will be referring my friends to Clarksville Self Storage.

From the owner: We provide both drive-up and climate-controlled storage units as well as outdoor parking so we can…read moremeet any storage need you have. We are conveniently located on Terminal Road, easily accessible for people and businesses in Fort Campbell, Port Royal, and surrounding areas. We're just 5.6 miles from Austin Peay State University, near Governors Square Mall. We're delighted to serve residents and company owners in the region. Take advantage of our online rentals and start storing with us today!

What a joke. Customer service is nonexistent. Don't bother calling, you'll either be on hold for…read more30+ mins or they won't even bother picking up!

Customer Service is garbage! I paid for my storage unit for several months in advance . I was away…read moreat a training exercise and returned the 2nd of the month, when I went to go access my storage unit my code was deactivated, and my unit had a double lock on it. I had just gotten back from a field exercise and was heading into another one the very next day. I was unable to reach the site manager to Rectify the issue. I was also unable to retrieve my stuff. When the lady did call back the next day she was rude and unprofessional. Money wasn't the issue; for customers who come and pay for their storage months in advance they don't hesitate to swipe your card! But they couldn't even send a courtesy email or text regarding my unit. Instead they deactivated my gate code and double locked my unit! Won't be storing my stuff with them again!

I've been with this storage unit since 2020 and have had a horrible experience with management…read moreincompetency. I've been incorrectly overcharged for late fees and additional rent TWICE within months of notifying the company. I was told to vacate my unit after expressing my concerns and then charged for the month anyways WITH late fees already added for February. (it's 1/31) and haven't heard back from management in over a week. Management is ignoring the issues. After scrolling through other reviews, this is not an isolated incident. Keep track of all your invoices if you choose to use this company. They will scam you into paying additional rent and unnecessary fees then cover it up with each management change. I can't even go back to previous invoices with the new online system. As a veteran myself, not even living in the same state as the unit currently, it's become increasingly more difficult to make sure my things are stored properly without issue, this is completely unacceptable.

From the owner: Top Storage is a leading provider of self storage offering a wide variety of clean, secure and…read moreaffordable storage units to choose from. At Top Storage, all our self storage facility locations offer top of the line security. We also offer many features including security camera surveillance, access control, multiple unit types (including drive-up and climate controlled self storage units), and a free lock to all new rentals. All at affordable pricing.

I went online and made my reservation. With making my reservation online I received a 25 percent…read morediscount. When I went inside the store to speak to the manager, he was friendly and helpful. Great customer service goes a long way with me. I highly recommend them!!

Always responsive to calls and come up with answers quickly. They are clean and kept well. And the…read moreprices are of good value when compared to other storage facilities

From the owner: We take pride in offering a safe & secure storage facility for your storage needs! Rent a clean,…read moresecure space with us today!