Had a septic pump and problems over a weekend. I talked to Rod Clouser and they said they would…read moretake care of us. We had to get tanks pumped first. I let Clouser know when tanks were pumped and they were out here within a couple of hours. They coordinated back and forth with the electricians and got us taken care of. They have handled water heater issues in the past for us. Very prompt, courteous, and get the job done. We very much appreciate them.

I had such a positive experience with Clouser Plumbing. I called to have them come out to install a…read morenew sink (going from two basin to one basin) and instant hot water heater. They came out within a day of calling to make sure that our existing plumbing would work with the new sink and there would be no surprises. They even came out and disassembled the old sink for us before the counter installers came. Clouser Plumbing came out at the time specified, was quick, affordable, and communicative with the whole project. I'll be calling them again for any future plumbing work!

I have used this place over the years, before this experience to install a furnace in January 2007…read moreand recently, to get the fan motor fixed(I run the fan a lot) and have always had very good service from this company and at reasonable prices. Not only did they fix my fan, but gave a great recommendation for a company to replace my water heater! So, I've used their services long before the furnace replacement, probably well over 20 years now and I haven't a single complaint. Plus, they do things the correct way. I had another service company that gave me a higher quote on the furnace and were not going to put in the air intake vent on the new high efficiency furnace. So, BETTER SERVICE, reasonably priced!

I've know them from the late 60's and used their services since moving into our first house in '72…read more First class service and they installed our new furnace and AC. They do regular maintenance at a reasonable price.

My water service broke in my basement, I had an aquifer underneath the floor…read more Mike, of City Plumbing, came recommended by my HVAC guy. Mike has been in Ames for years and knows his trade well. He's fair, overviews the project and gives approximations on how long the job will take. Everything Mike said went exactly how he said it would with respect to scheduling, budget, and end result. Oh, and he's friendly of course. In the end trust saves a lot of time and I am very happy with the end result. I got a great service at a fair price.

a great company with above excellent service. Very happy with the quick response to our problem. a…read morevery ethical company. Doesn't jack up the price on each item and only fixes exactly what needs to be fixed. Don't hesitate to give them a call if you want the best service you can find anywhere. they were very reasonable which is a plus in this day and age when many companies just try to get you to fix things that really don't need fixed. Our estimate went from 20,000 with a company that wanted to rewire the whole house to less than 300.00 to fix our problem. Thanks for being there for people that appreciate dealing with an a company that cares.

Great work and customer service! There was a minor hiccup with the initial quote being sent to the…read morewrong email address, but a quick phone call cleared that up. Once the work was scheduled, the electricians arrived on time and did a great job! We had our old knob & tube replaced, new service outside the house, a new breaker box put in to replace the fuse boxes, and they also cleaned up the cloth covered wiring and ran new gfci outlets to our first floor. Their price was very reasonable compared to the local competition, and they actually came in lower than I thought when I received my invoice. I highly recommend this company if you need any electrical work done, major or minor,

We use Draintech all the time and everyone is always super friendly and we've never had a problem…read morewith the work getting done in a timely manner.

Terrible. They don't do it correctly so they can continue to come back. Instead of using the cutter…read morethe first time. They continued to come back without the cutter and still charged each time. So what should have been $300 ended up $1000.

They worked with our plumbers to take care of our septic tank pump issues. Very prompt, very nice…read morefolks. Got the issue taken care of. We would use again.

I could not say anything bad about Gateway plumbing. We were working at home on a Thursday when all…read moreof a sudden water began rushing out of the ice maker in the freezer. After shutting off the water, I called Doug with Gateway and he showed up 20 minutes later. Upon arrival, he walked in, diagnosed the problem, and did a full inspection to make sure nothing else was damaged. When done, he offered to fix any other minor plumbing issues we had since he was already at the house. A fixed leaky toilet and shower head later, he was done. The entire process, start to finish, was under $100. That price, which is WAY lower than Ben Franklin and their salesmen/plumbers, included emergency service, all the parts, and peace of mind knowing our house would not flood. Thanks, Gateway and Doug!

Had our drain back up in the basement after having another company come and clear it just a month…read morebefore that I was not very impressed with at all. The plumber that came out from Benjamin Franklin however was super friendly and professional, answered all my questions and the work done was extremely reasonable price wise for the amount of time that was spent working on the issue. Definitely going to be our go to for future plumbing needs.

$500 and three hours to tell me my septic needed to be pumped and I had to clean up all the s***…read morewater they spilled that drained into my basement and onto my electronics work bench area. Should have called my regular plumber, they would have told me over the phone what was up with two questions and been upset I was bothering them with silly stuff. People buy franchises to make money - and apparently they do.