I live on a farm with extremely filthy cars and trucks. tons of pet hair and Virginia clay! noah…read morewas communicative and great to work with . he was punctual and spent hours on our vehicles and they all looked brand new when he was done. I will absolutely have him back .

Here's the headline: excellent service and value for the price. Attention to detail could be a…read morelittle more on point. Here's, as Paul Harvey used to say, the rest of the story... Asked for a quote on Yelp for a full detail on my small SUV. The response was prompt, the price more than fair, and the availability immediate. So, yay! Let's go. Service is mobile and Noah--the owner/operator--came out to my workplace to detail the vehicle. He was on time--actually a little early which earns super bonus points from me--very friendly, and professional. His rig is clean, organised, and well equipped which tells me this fella knows what he's doing and cares about how he does it. So, why not FIVE stars you ask? Because an auto detailer needs to be about every single detail, no matter how small. Upon inspection I noticed the inside of the driver and passenger doors had not been touched (I could trace a line through the road grime with my finger), and there were minor (yes, minor, but we are talking about details) bits of dirt still in the carpet near the doors. I don't know if the tires were dressed, but they didn't look to be--it could be that he used a product that left more of a matte finish than a shiny one, but I like that armour all look on the rubber). For the price, convenience, and customer service I was satisfied. I would just encourage a little more attention to those fine details that make the difference between "great!" and "HOLY COW THAT IS AWESOME!"

Brought the car in for check engine light. Paid $2500 in repairs for break calipers and installing…read morea side mirror and told check engine light was addressed...but No. They drove out to get my car and left a loaner. I was impressed! Two more return trips each time being told check engine was addressed but still wasn't. Didn't bother going back 4th time. Very disappointed.

Please do yourself a favor and make sure you get a 2nd opinion/estimate prior to having them do…read morework. They were going to install a new alternator in my vehicle and advised that they would let me know if I needed a new tensioner once they inspected it. After inspection they said a new tensioner was needed and it would be 3 hours labor for a total of $576. I called 2 other places (including a dealer) and they both said if you are replacing the alternator there really was no additional labor to replace the tensioner pulley as it only has 2 bolts. I actually called Macs back and discussed this with them and they wouldn't budge off their price. Long story short I took it to another shop (pretty big outfit) and saved $475 (This was the Troy Location)

Highly recommend Laid Not Sprayed for your detailing needs. Took my Jetta for some new tint and it…read morecame out great.

Love the work Randy and his team provide. Randy advised me up front with options and scenarios on…read morehow things would turn out. I have friends that have had their car wrapped and they agree that laid not sprayed did a great job on my cars. I highly recommend them!