They're exactly the money hungry hide under terms and conditions to charge whatever they want kind…read moreof people. To my card details for a deposit of 1.50 and nowhere was it mentioned that they would charge 40€ if I couldnt make it to my appointment. This is pathetic. That's how much I make in 3 hours and you just took it!

I was onto my second treatment. Everything from the staff, advice and treatment itself was going…read moregreat. Until I got covid. I tried to cancel my appointment at the earliest possible time and was advised I would have to pay a fee. I said ok, this was for the protection of your customers and staff but if there is going to be a fee I'll come in the answer was a simple "OK". 10 minutes passed and I received a call explaining they would be unable to do the treatment today because of covid and would be unable to do the treatment for 3 weeks. Very uneducated and unprofessional approach to something that should just be standard practice in today's terms. Isolation is 5 days or until you have a negative test. Not 21 days. It's sad that I have to write such a negative review on what was actually a good experience. But the lack of knowledge on basic things would make me question the overall sanitary side of things. And why for me, I'll have to look elsewhere.

I've been going to Urbana for several months now and they couldn't be better…read more The staff is always so lovely. I always go to Eimear for my appointments and she always has me laughing all the way through my appointments. I would recommend Urbana to anyone wanting laser hair removal they are very professional while also being genuinely lovely to chat with.

Extremely friendly treatments and service…read more The therapist I attend, Eimear, it's very knowledgeable and always makes time to answer my questions. Overall great Clinic

What often makes the difference to a review on a service like this, is the person performing it…read more Lisa is the only staff member you'll deal with here, and she is a genuine pleasure to go to see. Always super-friendly and great to talk to, she makes you feel at ease straight away. Most importantly, she's great at her job and has a really vast knowledge of the latest technologies as well as those that have been around for years. I was lucky to get an amazing Groupon deal for this place - six sessions for 120 euro I think it was - but as far as I can see, they're pretty reasonably priced on a normal day anyway. The facilities here are fine - it's not super luxurious - just the one room inside Ballyowen Medical Centre, but it's modern, and most importantly, very clean. There's also lots of parking (free), so no need to stress about that. I've just taken one star off for the location - it's a bit of an odd one, although fine once you find it for the first time. Take note that there are two medical centres within Ballyowen Castle (don't get excited - it's not so much a castle as a random shopping centre in the middle of housing estates!). There is one medical centre next to Giraffe's childminding service called Primavera, which is not the one you want. You want the one next to the pharmacy and the Chinese. (In case you want a bite to eat after of course!!) Oh by the way, you are also only five minutes from Liffey Valley here if you fancied some shopping after your treatment... just sayin...!

If you are considering any ype of laser treatment, I would highly recommend that you contact Lisa…read moreat the Laserway Clinic in Lucan. I have been attending this Clinic off and on for the past few years and each time I go I am more than satisfied, but above all confident and happy that I know I am in very safe hands when Lisa is treating me. She is both highly professional and qualified and certainly knows her business. She is just wonderful to talk to and discuss the different types of treatments. In fact her manner is so gentle and laid back that she puts you at ease as soon as you come in the door and you feel you know her all your life. I have had laser hair removal carried out very successfully by Lisa and now only attend once or twice a year for top up treatment. I am so happy that I'm now going to have some laser treatment during the winter on tiny red veins on my face as Lisa assures me this is very successful and safe...and I trust her! The prices as far as I can tell her very reasonable compared to City centre Salons and they very often have great value in Groupon deals - so keep your eyes peeled!

I no longer go to Therapie Clinic because of the way they handled my very first laser appointment…read more I paid in full for a laser session and attended my appointment on time. Before the treatment started, I informed the consultant that I had returned from holiday the previous week. She advised that, for safety reasons, it would be better to wait another two weeks before having the treatment. I appreciated the advice and agreed to postpone the session. The consultant and reception staff told me that rescheduling would be straightforward and advised me to contact the Hello customer service team. However, when I did, I was told that I could not reschedule my appointment and would have to pay for another session. This policy had never been communicated to me in my booking confirmation, reminder emails, or over the phone. To make matters worse, my appointment was marked as a "no-show/cancelled", even though I attended on time and was assessed by the consultant. When I called customer service to explain what had happened, the representative was rude and eventually hung up on me. In the end, Therapie Clinic took my payment, did not provide the treatment, refused to reschedule my appointment, and refused to issue a refund. I was left paying for a service I never received, despite following the advice given by their own consultant. The entire experience was handled with a very low standard of customer service and professionalism. The lack of communication, inconsistent information, and unwillingness to resolve the issue fairly have completely undermined my trust in Therapie Clinic. Unfortunately, I cannot recommend them based on my experience.

Waiting for an appointment for over 40 mins!!!! Fucked up... run away, SISU way better. "doctors"…read moreare weird.. where do they get them? Not happy at all, not professional

I have been to Havana Therapy in the IFSC 3 times now and each experience has been a wonderful as…read morethe next. Starting with reception . I am always greeted with a smile and I love that the staff uses my name when greeting me . It makes the service so much more personal! I have been treated by two different therapists , both are so professional and friendly . As I get collected from the waiting room I am again greeted by my first name the therapist pick up conversation where we left it at last time which distracts me and makes me feel more comfortable going into treatment . I get laser hair removal done at Havana Therapy . After my 3rd session I can notice such a difference I am so happy with the results I don't know why I didnt do this a long time ago!! I still have 3 more treatments to go Im so excited to see the end result ! The clinic itself is so modern an clean!! Definitely a thumbs up! I cant wait to try other treatments in this clinic after this course! I would definitely recommend Havana Therapy IFSC ! Great location! Great clinic! Great staff! Great prices! Frankie W.

Terrible, impersonal service. The staff I dealt with don't seem to take any great pride in their…read morework and it shows. I have been a few times and every experience was different, there is no continuity. I was on a couple of occasions treated by somebody just off their fag break and they stank. Doesn't seem to be any senior management present either

Wonderful clinic. Been going there over a period of time for laser hair removal. I found the…read morestaff always professional and helpful. They fully explained the procedure and what to expect during and after. Anna and her Team take an individual interest in everyone and I like and appreciate this. I would recommend this clinic to everyone. Keep up the Good Work.:-)

I am so happy to have found such an amazing skin and laser clinic just wish I found them sooner! I…read morefirst attended The Laser and Skin Clinic in Dublin a year ago. I had heard lots of great reviews about this place from a colleague who is also an existing client so I called them to arrange a free consultation for laser hair removal. As I had a course of IPL treatments in the past with another salon that I wish I never attended - I still had full hair regrowth on my legs after 6 sessionswhich cost me a lot of money and time so as you can imagineI was cautious of the same happening again. At my consultation everything about the treatment was explained in full and all of my concerns where answered regarding the type of lasers they use (medical grade which are the best) and the results I could expect from having a full course of treatments. I then had a patch test with the nurse which was part of the consultation and free of charge What I also really liked about the staff at this clinic is that they are not pushy sales people at all they're all so friendly and helpful and seem to really care about their clients. So I booked in the following week had the option of paying per single treatment or for a course. I opted for the course because you then get 50% off which worked out an amazing price. I'm finished my course of treatments now and it is the best thing I have ever done. Shaving my legs wouldn't ever enter my head now because there's actually no hair to shave...happy days! The only reason I haven't given 5 stars is because they had a 70% sale off laser hair since I started my treatment which I missed out on but I won't miss out on the next sale ;) Skin treatments are next on my list, see you at my next visit. Dee

I had the microdermabrasion done there recently: - this…read moreplace needs renovations, however pretty clean - very nice and professional personnel - microdermabrasion itself was too short comparing to my previous experience - don't mind to come back there but not too eager neither

I went here back in December and I'm thinking to go again. I had a voucher for microdermabrasion…read more It was not the first time I had microderma but it was the best experience by far. I found the personnel very professional and knowledgeable, listening to what I expect from the treatment and advising for what's best for my skin. They're working with great skin care products. I bought few of the things recommended to me and used them to the present. Very satisfied!

Clean, professional looking clinic that uses medical grade lasers. They took a thorough history at…read morethe initial consultation. They had a great special price offer. The laser uses a suction attachment so it's less painful than other lasers. They are very easy to arrange appointments with and everyone thus far has been friendly and professional.

Fantastic service and really affordable price. I can already…read moresee my tattoo fading thanks to the wonderful Jenny, owner of the salon! I would recommend it to everyone who considers to get their tattoo removed.

This place is the business as far as I am concerned…read more I happened to stumble across this place when I was looking to treat my lovely Mammy to a birthday present and I figured that I should do a lil something extra (as the bath salt hampers just don't really cut it anymore after the age of 12 when they are bursting out of the wardrobe still in their unopened crisp packaging). So off I toddled down to check out the place and I was really suprised. as when I walked in the door of the Spa the decor totally changed into a relaxing peaceful and personal sort of place with a small waiting area that you sit in before your treatment, nothing like the hotel that it is attached to (not dissing the hotel, it's just a very typical hotel decor), The parking here is free (score) if you are using the Spa, or it's right on the bus routes from the City centre so it's a easy enough place to get to. Although driving back I nearly fell asleep from relaxation! The staff are really professional and friendly and the products that the use is called Yonka, which is all organic, quite pricey to buy on it's own and extremely addictive! You have your own massage room complete with shower so your not sprinting from a mud bath to the other end of the hotel to rinse off (something like that happened to me before, I looked and felt like swamp thing) with the whole candles, nice relaxing music etc I went in bleary eyed and pale and when I came out I felt like I had just spent a week in a 5 star Spa in Thailand (minus the wallet stinging part). The price is actually really decent here, maybe due to the fact that it is outside the city centre but a 40 minute escale facial was €50 combined with full aroma stone body massage lasting 75 minutes was €100. I have been to places in the city centre that charged way more and I felt like I was paying for the location rather than the treatments. This place is a fantastic way to treat someone (or hey yourself) and the range of treatments is extensive, The one thing is though to make sure to make an appointment well in advance as they are usually booked up on the weekends in particular. They also do a full men's treatment list as well (I have seen some Macho lads come out looking suspiously fresh faced and sweet smelling, or maybe they all got lost on the way to the manly car garage...)