I wanted to report an incident at Dick's Sporting Goods store in Ontario OH on August 14th. I went…read moreto the store with some pairs of new shoes that I just wanted to exchange for different sizes. They called manager named David over , he looked at those shoes carefully and he came into back room and talked to loss prevention, he came out and said he he will not let me exchange or return because he could not prove it came from Dick's store, even though there are stickers from Dick's on the shoes boxes ( ?) When I left the store , unbelievable thing happened, I was stopped by a police officer , he said he got call from stores (?) that I tried to return without receipts , so he wanted to know what was going on and he wanted to see receipts on some shopping bags in my car ( ?) . Of course I have all the receipts on those shopping bags. The thing is that Dick's Sporting Goods in Ontario OH will call police if you bring something in without receipts and try to return or exchange. I think it's racial discrimination because I'm Asian. I've never been to this Dick's store before and I never returned anything at any Dick's store without receipts before, so it's not about return abuse or anything. Just be aware of this store , and when I contacted corporate office all they said was the store had the right to refuse return for no reason ( ? ). Be aware if you buy something at Dick's sporting Goods and want to return and you don't keep receipts. One thing to say the store never offered to find receipts for me, which I think it can be done, but they never offered to do so

From the owner: DICK'S Sporting Goods in ONTARIO is your go-to destination for all of your sports, exercise,…read moreofficially licensed and outdoor equipment needs. Our knowledgeable staff and service teams will help you find the perfect baseball gloves, tune up your bike, fit you for new golf clubs and set up your fishing equipment. The DICK'S Sporting Goods in ONTARIO carries a wide assortment of footwear, workout clothes, sports equipment, camping gear, bikes, kayaks and exercise equipment from top brands. Find the lowest prices online and pickup in store at your local DICK'S Sporting Goods near ONTARIO!

So it's a pretty average Target. I will say most shelves are stocked but you find (and hear quite…read moreloudly) the staff talking to each other from across aisles about their life, schedules, etc. Selection of products is better than it use to be and I've used the pharmacy on occasion and they're pleasant.

Maybe I just have a sensitive nose, but the store, specially the entrance, smells like animal…read moreurine. Hopefully that can get corrected.

Helpful and courteous, will definitely be visiting again. Helped me find some tires, price tubes,…read moreand advised on parts availability for a couple bikes I'm trying to fix myself. Family friendly environment.

Been looking all over the place for Trek bikes, luckily I came across "Y-Not" due to a work trip!…read moreThe store manager was amazing, very knowledgeable and helpful! Made sure what I got was what I needed! Didn't feel like he was trying to up sell me anything! I strongly recommend anyone in the area to come and visit! It's not the biggest but sure has a wide selection of stuff, and not to mention your first tune up is free if you purchase a bike! Keep up the good work guys! P.S they offer Military and Law enforcement discount! Thank you for hooking me up guys!

Lana is simply amazing my wedding was magical! She did everything gowns, tuxedos, catering! I will…read morealways be grateful to her for making a day I will never forget!

Best place to buy brand name shoes and stylish shoes. Prices are exactly cheap and they have all up…read moreto date brands and styles. This is the only place I go to buy my shoes. The workers are always extra helpful as well.

Shopping for a treadmill and decided to stop by and see what they had. So glad we did. A lot of…read moreoptions that you can actually try which is nice, but a big shout out to KC. He was very welcoming and informative, such a great experience. Thanks again KC!

From the owner: We specialize in the sales and service of premium exercise equipment for both residential and…read morecommercial settings. For over 40 years, we have proudly served Ohio with the largest selection of new and pre-owned fitness equipment and accessories.