I went to Dunkin today and there was an employee there named Brooklyn who talked very inappropriately in front of me and her coworkers, on top of other customers. It was obviously making everyone uncomfortable with her sexual remarks and it truly shows the kind of staff they have with a girl like that openly talking like that in front of kids and customers. read more

It always takes so long here. Went one time, took 30 minutes in the drive through. So next time I went I decided to do a mobile order and pick it up through drive through because they have a mobile order bypass lane. Well the bypass lane was closed so I had to wait 20 MINUTES for my order which I did online earlier AND had already paid for. Thought this was better than starbucks, well NEVER coming here again, NOT worth it. COMPLETELY UNACCEPTABLE!! read more

coffee is mid but shoutout erica in the drive thru shes so kind and always in a good mood

Pretty annoying restaurant. First of all it's extremely hard to even get in the place if you're coming from the college campus so to get in was a struggle itself. Once I got in we ordered some coffees which weren't bad. We then went to sit down only to find crummy tables with coffee stains! I recommend finding a local place for good coffee and a nice place to sit down read more

Asked for a s'mores cold brew and was handed a regular iced coffee. Politely stated it was a a s'mores cold brew, was handed a regular cold brew. After that,drove off without the order I paid for and decided I won't be back. read more

We were on our way to see family for the holidays in Polk PA. I was craving a latte and didnt want to deal with the hustle and bustle of the starbucks in grove city - and searched yelp for a location dunkin and this location came up!! It was just a few miles from Grove City!! Service was good and this location was clean. This might be my "go-to" for latte's when I am in the area. read more

Stopped by for a quick cup of coffee while visiting GC. I thought most businesses had registers that do the math showing how much change a customer should get back. I gave the cashier a $20 and she shorted me $5. I pointed it out to the cashier and so she made the correction. I left wondering why they don't have registers that help the cashiers in returning correct change. Then I realized she never gave me a receipt either. read more

Rude management. My latte tasted like just milk. And they don't listen well when you ask for less cream or sugar read more

Dunkin' - Coffee - Coffee & Tea Near Me - Grove City, Pennsylvania

Ordered a hot late which was ice cold and didn't even have steamed milk in it. I asked for a new one and they "took a message for the manager" and was told they would call me. They did not. read more

There was no communication in the kitchen, they were out of half of the things on my original order so I had to change it. They also put egg on 2 sandwiches that I specifically asked for NO EGG! Absolutely ridiculous. read more

The actual employees are great. The manager is one of the worst I have seen. I have seen her take out the tips out of the tip jar and she screams at the employees at the front counter. It is disgusting, I come in multiple days of the week and does nothing while the teenage workers are trying to stay afloat. She does nothing. read more

This dunkin is by far the worst of all the chains. Unless you drink plain black coffee you are likely to be disappointed. I asked for a pumpkin latte with half the sugar, i was informed they do not use sugar in that specific latte. Understood, so I then just asked can you put in half of whatever makes it so sweet then? The worker agreed, I pulled up got my coffee which felt light but I kept moving, after getting home I opened it to discover they only filled the cup halfway with the normal sickingly sweet coffee. Why. Why is that an option? read more

The customer service here absolutely sucks the people are rude. I ordered 5 drinks and all of them were made wrong. I ordered a cheese and bacon sandwich the only thing on it was cheese. read more

I go to Dunkin' all the time and I was out of town and craving some. This Dunkin' was absolutely TERRIBLE and their customer service was by far the worst part. The lady at the front desk literally argued with us about what we wanted? I also wanted super light ice and they gave me the cup with SO much ice and when I asked about it she gave me the worst attitude in the world and I stormed out! I never ever write reviews but HAD to pull up yelp to write about this place. DO NOT go here!!! read more

Apparently the morning staff can't read I've had so many messed up drink orders that dunkin has become a second option. The one manager Missy is horrible she's mean and unpleasant. It's just getting a bit much when you get a messed up drink nine or ten times in a row at that. Fix it read more

I have never been more unsatisfied with a "fast food" place. I was late my brothers high school football game because the drive through took at least 25 minutes. That is unacceptable. That dunkin' is so inconsistent. You don't if it's going to take 5 minutes or 30 minutes for just a coffee. Also the drinks are extremely inconsistent. Sometimes they'll give an iced coffee that tastes like it's supposed to & sometimes they'll hand me toilet water in a cup that has brown food dye in it. Then not to mention the people who work there don't even explain or apologize for the long wait. They have no pride for where they work & no sympathy. They weren't even trying to move faster. If you look through the drive through window they are moving at actual turtle speed. Another thing, when i get a singular donut they almost always just throw it in & its upside down. Because of it being tossed in there like a rag doll the icing gets everywhere on the inside of the bag & makes a mess. Do better. read more

The manager refuses to speak with people when they are obviously upset that their drinks have been messed up EVERY time they've been there for a whole month. The manager also yelled at my fiancé on the phone, then hung up on him, they then refused to answer the phone when he attempted calling back. They always screw up drinks and food. It's really not worth your time or money. Especially when management is just as terrible as the service and product you're buying. Just make the extra few minutes drive to Starbucks, at least they are friendly, don't screw up your food or drinks, and don't hang up on you if you call with an issue. The worst part about all of this is that they were NOT busy. The product shouldn't have been messed up for the 6th time, it was me and 1 other customer as well as 2 drive thru orders. Absolutely ridiculous. I will say the girl who waited on me at the front counter was exceptional, she was very kind, worked efficiently, and was super peppy. All of our order was made online by my fiancé, I didn't know anything was wrong until I got back home with his stuff. I'm writing this to warn you about this location. He said every time he goes they screw up his drink, he also orders the SAME drink every time. They've gotten it right ONCE. I've worked at this store and it's honestly not hard to get drinks or food CORRECT. The job is hilariously easy. read more