Sometimes Yelp reviews prepare you for disappointment. Sometimes they prepare you for disaster. And then there's the Dunkin in Jasper, Georgia, where the online rating of 1.6 stars had me expecting to walk into a caffeine-fueled remake of a post-apocalyptic movie. Thankfully, reality had other plans. My wife and I had just arrived from an early morning flight out of South Florida, and coffee had moved from being a beverage to being an immediate medical necessity. As we pulled into this Dunkin, I hadn't seen the reviews yet. Looking back, that's probably a good thing because a 1.6-star rating might have sent us searching for coffee somewhere else. Instead, we walked into a pleasant surprise. The store was clean. The display cases were well stocked. And unlike some Dunkin locations that look like they lost a battle against the morning rush, this one had a large variety of donuts available. We selected vanilla frosted donuts with sprinkles because sometimes adulthood means making responsible decisions, and sometimes it means eating a donut that looks like it was designed by a six-year-old. No regrets. More importantly, the coffee came out quickly, fresh, and exactly as ordered. Anyone who has ever traveled with someone who has a very specific coffee order knows this is no small achievement. My wife's drink was prepared correctly the first time, which immediately put this location ahead of a surprising number of coffee shops I've visited. The staff was friendly, courteous, efficient, and seemed genuinely engaged in what they were doing. Orders moved quickly, questions were answered politely, and everything felt organized and professional. Honestly, I kept waiting for the experience that would justify a 1.6-star rating. It never happened. Was this the greatest Dunkin experience in human history? No. But it was clean, friendly, fast, accurate, and exactly what travelers need when operating on airport schedules and limited sleep. So while I respect everyone's right to their opinion, I have to disagree with the crowd on this one. This location earned four stars from me. The only reason it doesn't get five is because I reserve five stars for experiences that truly knock my socks off. But for a quick coffee and donut stop after an early morning flight? This Dunkin absolutely delivered. read more

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Gabby the manager on shift is very unprofessional, poor manners. Stated she can refuse service when calling her out on her rudeness and disrespect towards other customers and employees. This may be Gabby's career, but this is not these young highschoolers career. This is supposed to be a fun environment respectful,caring, uplifting environment but that workplace is toxic with her being manager. Stated that employees come to work high and drunk if that's the case, why not fire them on the spot. Do better Dunkin read more

always get your food wrong. And I mean ALWAYS It used to be maybe an item every now and then, but now after they got all new crew it's every single item. I even say the order slowly and they repeat it back perfectly....so not sure whats going on in there. read more

Everything needs to improve, this past year Dunkin has went so far down hill. There is no care for your orders anymore. The coffee is either old, burnt tasting, cold or theirs coffee grounds in the bottom of your cup (which is a no no) I mean how do you make a cappuccino cold and an easy fix for all those other problems is stop using too much coffee grounds. I hate to be a bearer of bad news but they either need new management, new employees or just maybe more training for both. I love Dunkin and would love to be choosing it over Starbucks but the coffee and the environment sucks over there. Care more! read more

they always mess up part or all of my order. I love Dunkin but this location is so inconsistent. today, all i ordered was plain bagel minis but instead I got the everything bagel ones (which I cannot eat). I didn't have time to turn around or I would've once I noticed. Hate that this location is so bad but it's worth driving to Canton for a good Dunkin! read more

Ordered an iced coffee and Boston Cream filled donut. The donut had to have the least amount of filling I've ever seen. read more

Dunkin' - Boston Crème Donut - Coffee & Tea Near Me - Jasper, Georgia

hello fellow viewers for these reviews! this isn't gonna be pleasant rating so if that's what's your looking for skedaddle!! This is gonna get janky up in here! First off, how da hell does a donut place run out of donuts! Like how does that make sense! Second off, Why does it take yall so diggity dang long! Y'all's mf reviews say " quick service " like damn kid at there " wanna be " lemonade stand with no customers is faster then y'all's bums! Like damn they don't even have any customers to serve! Step up your game people or get some better employees! Like gosh! Okay that's it i'm sure there is more but i'm not wasting my time on y'all's place! Seeya and no one wants to be ya! read more

This Dunkin Donuts located between highway 5 or 515 and Melissa Parkway. Nearby business includes the excellent Ably Asian https://www.yelp.com/biz/ably-asian-cuisine-jasper?uid=FdPioXvctMq8lhBtd_NnTg&utm_campaign=www_business_share_popup&utm_medium=copy_link&utm_source=(direct) Buffalo Luke's, Fatzs and Taco Bell. Across the street there is a Home Depot which is next to a Kroger with a Starbucks inside. Behind here is Sammy McGhee Blvd or highway 53 which will take you to Dawsonville to the North Georgia Premium Outlets https://www.yelp.com/biz/north-georgia-premium-outlets-dawsonville?uid=FdPioXvctMq8lhBtd_NnTg&utm_campaign=www_business_share_popup&utm_medium=copy_link&utm_source=(direct) Sammy McGhee Blvd going south paralles I-575 so if you're looking for a scenic route to go back towards Atlanta-it is a good choice. This Dunkin Donuts is a little over a years old and is open 24 hrs. I'm a fan of the owners of this DD franchise. I've been to all 6 of their stores in Woodstock, Kennesaw and Canton area. They are the best operators around. If you visit other stores in the area....they are good but not like these guys here. They always have top notch friendly employees, their donuts no matter what time of the day you come in is always fresh...and they only serve fresh-piping hot coffee.....You really can't go wrong coming here.... 1267th review 3/13/2018 187th for 2018 read more

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Went and spent $15 on coffee & food and wanted a pup cup for my dog. Really a dollar for a pup cup now?? Y'all suck.

Meh - Indifferent service, Luke warm coffee...not up to standards. I'd rather drive to a Krispy Kreme in another town. :-(

I went through the drive-through and ordered the new lemonade strawberry popping Bubbles and when I got my drink there was a bug floating in the top of it and when I went back and told them all she did ( The manager Gabby) was look at it and hand it to the next person and didn't even say anything to me if I could give this place a zero star I would that is straight disgusting. read more

Dunkin' - A bug - Coffee & Tea Near Me - Jasper, Georgia

Advertising Halloween donuts and not a single one at 3:50 in the afternoon when they stay open til 8. Really? Your main item and you don't even make enough to last the majority of the day. We should have drove away. read more

Every time I come here it just gets worse. First a visit a couple of days ago they've started closing their kitchen during the night and overnight shift. We got there and sat in line for about five minutes with another three minute wait at the window according to my receipt. I ordered a sesame bagel (because at 12:30 they were already out of plain bagels which they will not bake more for the rest of the day) just warmed up in the oven, a 6 piece hash brown, and a large sweet tea. My bagel was not warmed up and they acted like I hadn't ordered a large sweet tea or a sweet tea at all. They charged me for a medium which is .40$ less than the large and tried to have me pay 3.00 for a large and they hadn't even looked at my order when they tried to charge me. The only reason I keep going back here is because all the other fast food places in the area are just as bad or worse than Dunkin. Hopefully they can get it together because as a previous employee of multiple Dunkin locations I know it is not that difficult to listen and take an order correctly and at least have customer service if you mess it up. read more

Dunkin' - Stuck together hash browns having been put at the bottom of the bag with cold cream cheese on top of them. - Coffee & Tea Near Me - Jasper, Georgia

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I paid almost $6 for a large Macchiato and they probably only made enough for a small. read more

Dunkin' - My $6 large macchiato - Coffee & Tea Near Me - Jasper, Georgia

Quick and sweet staff! Can't ask for much better. Had to leave a review since their were so many negative reviews.

I come to this DD every single day & without fail, always have an issue with my drink order not being done correctly. Not to mention, Kaitlyn who works usually in the morning is the rudest person. She has the worst attitude, never greets customers & is aggressive. If i didn't have to drive much further to another location, i wouldn't come to this one again. read more

This location cannot make what you order. I would say 95% of the time it is wrong. Putting sugar when you ask for sugar free is not ok - not only from a customer service perspective but it's dangerous. read more

I have been to many Dunkin' Donuts that weren't the best but my boyfriend and I needed a coffee on our way home. The service was outstanding but my boyfriend's caramel iced coffee was to sweet and my peppermint mocha latte wasn't very sweet and couldn't even taste the peppermint but overall, the service was great. read more

Had a half cold sandwich from the Ellijay location and came up on this location. I explained that I had just left the other location and that my sandwich was half frozen still. Not only did the manager (I assume. And if she isn't, she should be) not hesitate to correct it. She made me a fresh sandwich after I asked if it was possible to just finish microwaving it. read more

I'm confused about Dunkin Donuts. You walk into any Mcdonalds, every Big Mac always tastes the same. Dairy Queen, every Blizzard, exactly the same. Even in my business, I have charts up to make things. Like for drinks it's add this much mix, this much water, this much ice, simple. I imagine the charts in Dunkin Donuts look something like this: Step 1: Add as much coffee as you feel like they want Step 2: If your name starts with A-M add more flavoring than anyone would ever want in the customers drink If your name starts with N-Z, add no flavor. Step 3: If customer requests so many creams, or sugars, DO NOT listen to what they want. Decide what kind of day you're having. If you're having a tough day and don't feel like pressing the creamer button more than once or twice, then they'll just have to deal with it. If you drank too much coffee this morning, and need to burn off some extra energy, just go crazy and pump their coffee full of cream and sugar. Step 4: Tell them to have a nice day, even though you know they're gonna be really mad at you as soon as they pull away and take a sip. OH to add!!! "Can I please get an assorted 6 count donuts?" And receive 6 dang plain donuts. HOW IS IT SO HARD???? read more

Literally the WORSE service at any DD!!! One standing holding up counter, one dancing, one standing in driver thru and one ringing order, making coffees and pulling donuts ‍ read more

I've had so much trouble with this store over the years...too much to write about. I always swear I'll never go back, but after a few months I am usually willing to give them another chance. Last time for me. Twice in the past I found not one, but several hairs mixed in with the donuts. Not like one accidental drifting hair but a bunch of mixed ones like the donuts hit the floor at some point. I turned them into the health department with pictures the second time it happened. That was a couple of years ago after a previous swear-off. My wife talked me into another try today. Not one of the dozen cream filled donuts has one speck of cream inside...just empty shells, which has happened before. This is just an all around bad store with super poor management and unsafe food handling practices read more

This place is a disaster, they always mess my drink order up, the service is slow and the manager is very rude. Not quite sure how they are still in business. read more

so i came there this morning ordered a ice coffee with cold foam and every time they get it wrong and don't put it on there we'll they tell me to pull around and i'm sitting in the parking lot watching them and waiting for my drink i see them just standing there so i went in and asked how much longer and he goes oh there right here. and there ofc no cold foam i advice you not to go there horrible service read more

Dunkin' - proof - Coffee & Tea Near Me - Jasper, Georgia

Need to add doordash so i can have my coffee and donuts delivered to me at work and on the weekends!! Please add doordash for us!!

No decaf ready at all...had to refund me...ordered a croissant and one donut....croissant not warm and donut put in bag s that icing stuck to bag..big fail read more

Terribly managed store. Do not come here if you are expecting hot, fresh donuts. They are always out of what you want and always very impersonal. Better off to go to Kroger and get a box of Krispy Kremes! read more

This is by far the worst dunkin i have ever been to. the staff is rude. My drink is never right and they never want to fix it when i tell them they have gotten it wrong. 10/10 will never be coming back to this horrible establishment. if you're smart you won't waste your time. read more

Update: Today, a lady in front of me in line ordered 2 doz mixed donuts. I had to wait while the ONE person actually working packed her order. Two other employees just stood around, doing nothing, not asking if they could help me. Don't know why they get paid! read more

No point to have Dunkin' Donuts when they NEVER have donuts!!! Nothing is open 24 hours in this town so the best it could do is at least have the donuts on the darn menu like either get it together or shut it down with the rest of them!!! Y'all suck read more

This place is a joke cant even get a order right even with the place completely empty I went here just for a coffee at least 7 times after work and they got my order wrong 4 of those times with no other costumer at the store the donuts are about the same quality as Walmart's. the workers like to play around and not take it seriously also I have a friend that worked here and was getting hit on by a girl 24/7 and made him feel very uncomfortable sense he was with some and when he reported it they just shrug it off as normal. read more

I really don't understand why our Dunkin Donuts in Jasper, GA is different than the many I have used. My favorite is a maple-glazed! At other locations, if they are out, they ask me if I don't mind waiting and they will make what I need. NOT the one in Jasper!!! So bye, bye to you...... read more