This is so disappointing. Did a mobile order at 5:30 this morning . No line, and my croissant looks so rushed and was hard.. the employee was not pleasant, especially when I explained to her my coffee was missing cold foam and she rudely replied that it wasn't applied and I explained to her that it literally said it on the print out that's on the cup and she asked to see my receipt like it wasn't clear as day.... Sadly I didn't get the young ladies name but yeah . read more

Dunkin' - Sweet Black Pepper Bacon Breakfast Sandwich - Coffee & Tea Near Me - Sharpsburg, Georgia

They were out of just about eveeything! Inder (new) management so they need to reassess and improve!

My food was burnt. I ordered the sweet black pepper bacon breakfast sandwich and it smelled burnt as soon as i opened the bag. They must of kept it in the toaster for wayyy too long. And you would think they wouldn't serve this to someone but they did. The bread was over toasted and dry and the bacon was black! read more

Dunkin' - Sweet Black Pepper Bacon Breakfast Sandwich - Coffee & Tea Near Me - Sharpsburg, Georgia

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Props to Dunkin for serving stronger espressos that Starbucks. However, what good does that do if there isn't any coffee added to my latte? I had to come back just to ask for my drink remade, but the staff's attitude was in no way apologetic. Also, I am pretty sure I did not get a decaf one like I asked for - I am feeling pretty jittery right now. Tried to avoid a 1 star review thinking of all the good that happened in this visit: One star for the the other staff that apologized for making my drink with the wrong milk at first. Another star for the partnership with the next door car servicing for a $10 discount for a gas change with a Dunkin' receipt (yes we actually got it changed). read more

Dunkin' - Re-made iced latte vs. initial "iced latte" (no taste of coffee at all) - colors tell the story. - Coffee & Tea Near Me - Sharpsburg, Georgia

I'm hoping that it was just an off day on Friday! My coffee was not made correctly, and I was told it was because "They are short staffed!" There was another customer present who also heard our conversation and was just as shocked! Why not take ownership ship of the simple mistake, apologize, and correct the problem! I'm not sure what being "short-staffed" has to do with just making a coffee incorrectly! read more

This Dunkin' in Sharpsburg is one I usually visit weekly. I always do mobile orders because I believe it's the fastest form of ordering at DD. If I think they might be out of an uncommon ingredient there, I am sure to go to the counter and ask if they have the ingredient I'm looking for (such as raspberry syrup) before I submit my order. They usually have the ingredients I want, but sometimes they've been out of cold foam. I've never used the drive-thru because I don't like drive-thru's, so I don't know how theirs is, but I do know that it's always busy when I usually go - around 10 am - 2 pm. They have some good Snackin' Bacon. read more

Dunkin' - Butter Pecan French Vanilla Iced Coffee - Coffee & Tea Near Me - Sharpsburg, Georgia

This review has nothing to do with the food. My husband and I were going through the drive-thru to order our grandsons ice cream. When I got up to the speaker the girl said one word that I couldn't understand. I said, "Excuse me?" and she again said the same word that o couldn't understand. I told her I still didn't understand her and finally she said, "Dunkin".......that's all. Then I asked if this was Baskin Robbin's and she just said, "Yeah." Not can I help you or anything else. I thought, with all the bad reviews, no way was I going to go through this place. The customer service is horrible. My daughter in law, who lives nearby, said, "Oh yeah, they are terrible." Save yourself, go to Chick-fil-a nearby for a nice milkshake with excellent service. read more

[Morning Shift] The absolute worst customer service I've ever experienced. I arrived and decided to walk inside this morning. I was asked what I would like and when I tried to begin, I was first cut off with the person serving me saying she wasn't ready. I was asked again and so I started to provide my order and was interrupted with the question of how many donuts in total. Once again I started and was interrupted with her telling me she wasn't ready and needed a box. She dropped the first one, selected a new one, and grabbed the 3 donuts I had mentioned several times and asked what else I wanted before putting them in a box and sending me on my way. I won't be back. read more

Stopped by drive thru for a sandwich on a miserable rainy windy day- one car at pickup and no one in line. Drove up to order screen, opened my drivers window and commenced to get SOAKED with blowing rain for 5-6 minutes. Yelled "Hello" a number of times, honked my horn- NO RESPONSE AT ALL. When my sleeve, face, drivers door and steering wheel were all dripping wet I said the hell with it and drove off. Two people clearly visible inside as I drove out. THIS is todays "service" personnel. Dunkin, you just got crossed off my list forever- you hire LAZY UNCARING SLOBS and I refuse to support that. ZERO stars. read more

I went by Dunkin today to get coffee when I get up to the speaker. All they say is Dunkin when I get up to the window it takes them five minutes to open the window. I could see in and one girl was just on her personal cell phone, laughing and talking probably with one of her friends. I will never be going to this location again. The customer service is horrible. They are just rude and seem to be in a bad mood 24 seven. And only have two or three people working Max and take it out on customers. read more

There was a long drive thru time, and I waited almost 15 minutes for a latte that wasn't made correctly.

Not sure what happened to this location. Won't answer their phone. Items on the menu, they don't have. Doors are locked again, the line yesterday was at least 15 cars in line. I wanted to see if the Baskin side had their ice cream pizza they advertise. After waiting for 7-8 minutes and not moving (I'm way in the back of the ridiculous line) I left. My wife just went through the drive through at 2 in the afternoon. "Nope , we dont carry it". Super. read more

The worst Dunkin I've ever been to! I was craving an iced coffee and there were only 2 cars at the drive thru so I got on line. After 5 mins and no movement, I decided it would be quicker to go inside. I had just watched a family walk out and another customer walk in, so I went to the door and the woman working inside ran up and locked it and said they were closed (it was 3 pm on a Saturday). I will never return to this location. Never been to a business that refuses to serve paying customers?? Maybe thats how it works down south idk ‍ read more

(This is the morning shift) I went to get my coffee this morning and that women was so rude. She wasn't even in uniform and didn't have a name tag so I can't call her by name on here. But you guys I had to wait 20 min to even get ordered. As another lady came to take my order, the other women stopped her and looked at me and said,"You're gonna have to wait." read more

I asked bro for a dragonfruit coconut milk refresher, he confirmed this, then brought me a strawberry green tea pretty funny joke until you realize ur out 12 bucks. he had cool hair tho! read more

(1p on a Sunday) First off, there is a small wait because it's just two people absolutely busting their butts. I wish I caught her name but she did greet me and about 5 minutes later was able to take my order (she was making drive thru orders). They didn't have the brown sugar cold brew but she said she'd do her best- IT WAS GREAT. Hot BEC bagels and a smile. Be kind and patient but for who they have, they're doing their best. read more

We had a great experience when we stopped at night. The staff were attentive and friendly! I was a little worried with the bad reviews but it was all just fine. read more

This Dunkin' takes 5 minutes per person in the drive through to take someone's order. Absolutely ridiculous.

ABSOLUTELY TERRIBLE. Went through the drive through with my family on our way to MY WEDDING... my dad was cracking jokes being super kind and personable and whatever lady was inside was not having it. Super monotone, rude attitude, ignoring what we were saying. Then we drive up to the window and watch her make the coffees.... she had her hands in side of the cups. She would put her hands all around the inside of the cups to move them around, add syrup, etc. Very disappointed and disgusted. read more

We stopped here to get a donut. The drive-thru line seemed long, so I went inside. This was around 4 p.m. on a Sunday afternoon. Their inventory of fresh donuts appeared marginal. I asked for a chocolate frosted cake donut but they were out. I then just opted for a plain old-fashioned (cake) donut. The guy at the counter offered to take it and chocolate-glaze it for me. While I wasn't thrilled with the inventory (hey...it's "time to make the donuts"!), I was impressed with their motivation and customer-service. So 4 of 5 for today! read more

This location is still having issues with food preparation and timely delivery. Customer floor area needed to be swept and glass divider wall need to be cleaned as well as door's. Food quality was good once we received it. read more

My favorite Dunkin'!!! I'm a regular here and even though they are heavily busy every morning,they manage to get orders out in a such a timely manner. read more

Very MEAN and sassy workers. The workers are also bad at communicating. The donuts are NOT worth the attitude.

Everyone who lives here knows this store is terrible - slow, very poor customer, unclean store and rarely has the donuts you want but now they have moved on to illegal activity. Two days ago my daughter begged for ice cream as we were getting close so I stopped against my better judgement and spent under $4 and today I see they charge my credit card $20 even. There was only one person working at the time so I know who did it and we will dispute the charge. Definitely won't be back ever again and hope others do the same. read more

Awful service. Every time I have been there for a drink, they somehow mess it up. How can I order a peppermint latte and they have the audacity to serve me shit in a cup. If I wanted to spend $5 on a drink that tasted like this, I would've picked up dirt off the ground. I'm assuming the people who worked there do not care about their jobs. Do yourselves a favor and go drive 3 more minutes and get yourselves Starbucks which is nearby. read more

Absolutely love the service at this place! It was a pleasure being served by Chasyn! We need more people like him! read more

Dunkin' - French vanilla iced coffee with 3 cream and 3 sugar - Coffee & Tea Near Me - Sharpsburg, Georgia

Came at 4 pm granted but the donut was really stale and the bite of the other donut told me just how sad those donuts tend to be at 4pm. The place has like 5 people working yet it took 10 min to place an order (being only one in line) and ... it's dirty. Tables are dirty, chairs are dirty. Floors are dirty. All these windows have finger marks all over. Don't tell me that by 4pm you had no time to get thru the morning rush and get cleaned up!? This is a new place. Built like a year or so ago. Why are they so negligent? read more

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While I am normally a Starbucks fan because of their reserve coffees brewed in the Clover machine, and rewards you can earn, I genuinely feel like Dunkin has the better coffee all around. Their drip coffee never tastes burnt, and when I'm in the mood for a fancy coffee (macchiato, latte, or seasonal specials) I feel like Dunkin coffee is less sweet and less artificial tasting. I also like their iced coffee more than Starbucks because it never tastes watered down. They don't have as many tea type drinks, but that's not a total deal breaker for me. Also, my significant other is a sugar monster and would pick Dunkin over Starbucks any day because donuts. The man can put down some sweets, so I always grab him a treat when I go here for coffee. As far as I can tell, the donuts here are always fresh. The staff is quite young, but they are always polite, fast, and efficient. I've never had trouble ordering inside or going through the drive-tru. read more

This particular dunkin was struggling as a former employee of another dunkin I know the job in and outs and I know how stressful it can be that being said I'm very laid back when it comes to service but this place was kinda rough the person who took my order was kinda rude I'd say please work on greeting the guest better also I had a decent order of a coffee a couple pieces of toast a bagel and another item but they were uncoordinated and accidentally made the coffee twice it tasted great that being said The greeting wasn't good but we left on good terms with all items read more

Got a ice cream cake for my dad and only to have sub par customer service and the wrong filling. read more

Dunkin' - This is not vanilla ice cream at all - Coffee & Tea Near Me - Sharpsburg, Georgia

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This Dunkin is the best in the area! They always have coconut coffee, have never messed up an order and when I bought gift cards the charged me more than asked and refunded me right away and apologized. Great customer service . Food is always fresh! If you need some Dunkin in Newnan go here they are worth the drive out from Downtown read more

Dunkin' - Coconut coffee extra cream no sugar - Coffee & Tea Near Me - Sharpsburg, Georgia

They can't even get coffee right...unless you like it burnt and watered down. They are always out of bagels, cups and the donuts are stale. In case that wasn't enough they serve you with an attitude. read more

Went and I repeated my order 4 times in the drive thru and still received the wrong coffee !! No excuse for this ! Slow service!!

Slowest Dunkin in the area, waited 20 minutes for a pre made order and sat in line because the lobby is not open and never got my food due to the slowness of the staff. Work shortage or not, if you can't fulfill orders shut the thing down. read more

This Dunkin Donuts has got to be the worst one in the system. Owned by a group in Florida who simply doesn't care about the franchise, it shows in the labor they hire, and lack of management there is, and the filthy unstocked inventory. The staff has an "I don't care" attitude and the lack of inventory of Donuts, ice cream, napkins and other essentials shows that the management team doesn't care either. I asked the ownership to contact me regarding the dismal condition of their store but received no response., The last straw for me was yesterday morning, July 4th, when at 8:30 am I went in to the store to get a coffee and the donut racks were vacant, the staff was rude and then they told the customer I front of me that they would not give a military discount to the gentleman infront of me. When did this lousy ownership decide to not honor our veterans with a small token of appreciation for their service? I would recommend any dunkin fan to keep driving and look for another Dunkin Donuts. read more

Got my usual drink on Friday & someone put some kind of strong chemical cleaner in it or something!

The coffee will taste right if you do a mobile order but do not expect friendly service. I witnessed horrible customer service this visit, that included slamming drinks down and cussing from the staff. A mother grabbed her kids and had them put their juices back so she could leave after the women started arguing and one said "God Da**" right in front of everyone. Yes it was busy but the lack of professionalism and common sense to not curse in front of customers much less CHILDREN is insane!!!! The bickering by the staff was ridiculous! 1 young man was the only one I saw without a piss poor attitude and he was genuinely working his butt off with a smile. Everyone else made you feel like you were just bothering them by wanting to order.... Sorry excuse for a "fast food" restaurant. read more

Literally the worst Dunkin' I've ever been to. Every time I come they can't make my drink. They can't even make hot chocolate! It's always, "we're out of that," "it's coming on the truck today," or my new personal favorite "we can't make your frozen drink because the mix is frozen." Whoever manages this place needs to get it together. Don't come here unless you want a basic cup of coffee, and even then don't expect to get it. read more

Honestly the worst Dunkin' in town, or food place for that matter. Went in today and was harassed by an employee basically the whole time I was there. He repeatedly asked me if I had a boyfriend and where he was and swore at me multiple times and made snarky comments about everything I ordered here. Very disrespectful and untrained staff who have no manners of any kind read more

I remember the days that they made fresh donuts and always had donuts. What is the point of Dunkin' Donuts staying open late. They never have donuts when u go. It's a shame that they don't have the same standard as they used to. I guess that's why Krispy Kreme is better. read more