Our advise to others is do not let Kline Landscape & Irrigation, Inc., out of Pendleton, Oregon…read moreanywhere near your pond, Koi's or any other Aquatic live if you value their lives.
We hired Kline Landscape & Irrigation, Inc to build us a Waterfall feature. Their estimate came in at $6,300.
Kline used Rubber Adhesive and Contact Cement fusing our EPDM liners, one he did not even clean the area before applying the highly toxic materials onto the EPDM liner, two the rubber adhesive will deteriorate within a few month.
Doug the owner has no idea that certain materials are highly toxic and are not made to be used around Waterfalls or Pond features with live fish. He was not able to properly use the Pond Foam to seal the wears so the water runs over them instead underneath.
To make matters worse several major water leaks have developed, which he is aware off, but has not made any attempts to contact us and/or fix them.
His company received a check in the amount of $3,150.00 on the first day of the project, which according to his invoice covered labor and equipment. They really never finished the project and left us with incomplete work.
Their latest Invoice request that we pay $2,724.31 for materials and parts, when materials and parts retail cost came to a total of $1,185.93, that is a mark up of 1.29719% and/or overhead cost of $1,538.38.
We do not mind paying for properly performed work, labor and/or materials used, however when a contractor marks up parts and materials by an additional $1,538.38, when he purchases them at wholesale prices, then that is fraud, unethical, dishonest business behavior and practices and gouging the customers.
We requested an itemized breakdown on what materials were used and the cost; to this day we have not received such breakdowns although required by law.
Like we stated before don't let Kline Landscape & Irrigation, Inc. out of Pendleton, Oregon anywhere near your Koi's, Pond or any other Aquatic live.
Greta in Pendleton, Oregon
