Great selection of irrigation supplies and tools in a clean showroom. Most impressive was the advice I received from one of the Specialists, Albert. He took the time to explain how and why I should install certain pieces to restore my irrigation system. read more

I don't mind giving this place my business, but twice on recent trips to get some supplies from here the hours on a web search and their own answering machine message DOES NOT match when they are actually open. Online, it shows open Mon-Fri closing at 5 pm and Saturday closing at noon. Got to their place at 4:33 to find out they closed at 4:30. Showed up on Saturday to find out they aren't even open on Saturday read more

Irrigation Specialists - Sign taped on business door - Irrigation Near Me - Pasco, Washington

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This company is under new ownership and apparently the employees who worked here for up to 30 years are no longer needed. Any owner who lays people off a few months from retirement and then asks them to train replacements on the way out the door, will never get my business. A real shame. read more

Great selection of irrigation supplies and tools in a clean showroom. Most impressive was the advice I received from one of the Specialists, Albert. He took the time to explain how and why I should install certain pieces to restore my irrigation system. Thanks to Albert, I'm back online with water and the "fix" looks to be a permanent one instead of the hodge-podge fix I would have come up with. I'll make the hike from Benton City anytime I need irrigation supplies, I recommend you do too. read more

Irrigation Specialists - Showroom with a ton of inventory on hand. - Irrigation Near Me - Pasco, Washington

I was having some problems with my well, there wansn't enough pressure to run my sprinklers, and we had never had this problem before in the last 5 years we've been at our property. So because of the name, (Irrigation Specialists) I thought this would be the place to call. So when I called, the person I spoke with said they don't have anyone who does what I was looking for, and gave me 2 other numbers of businesses that possibly would do the work for me. So I called one of the numbers, and the gentleman came out ($20 service call) and took one look at my well and said he doesn't do this type of work, so he drove to Irrigation Specialists, and spoke with them there and called me immediately telling me to get ahold of this gentleman at Irrigation Specialists that they DO have someone who works on wells, and to give them a call back. So I called the guys at Irrigation Specialists, and they scheduled a day to come out and look at our well to diagnose the problem. After an hour and a half of looking up and down, high and low, under the house and everywhere, the guy couldn't find our pressure tank and couldn't diagnose the problem. So I told them we would contact the people who installed our well (no longer servicing this area) to see where our pressure tank was at and then we would be in touch with them once we got that information. So in speaking with the construction manager (who helped build our home, but the company is no longer in business) he told us the pressure tank was in the well itself. So weird that later that week I ran in to the Irrigation Specialist guy, who had come out to our house, at my chiropractor, and told him that our pressure tank was in the well. He said that was weird that he had never heard of that before and that he would do some research and get back to us. I thought it was weird that they had never heard of that before since they deal with wells all the time. About 4 of the 5 people I know that have wells, have their pressure tank in their well itself. So anyway, about a week later, I get a bill in the mail from Irrigation Specialists....for $140. They didn't even do anything. I understand paying for their gas and some time, but since they didn't do anything, other than try to find the pressure tank, when they never did diagnose the problem. I was very upset when I got this bill. We spoke with our neighbors and my parents, who also have wells, and they recommended we call another company named LW Smith Pump Services. I then called LW Smith to come inspect and they were fantastic, diagnosed the problem, and gave us an estimate.....granted, it is way more than we want to pay ($3500 - $8000) but they came and did things right. So I called Irrigation Specialists back to talk to the guy about my bill, because I thought it was a little ridiculous that I had to pay for something that never came to happen....I don't mind paying something for their time or fuel, but since no diagnosis could be made and they couldn't find the pressure tank, I felt this fee to be outrageous. In speaking with the gentleman, I told him the situation, and asked if there was anything we could do about the bill. He asked why we didn't have them do the work. I said, well to be honest with you, I am not confident in your abilities to perform the work we need because you couldn't even find our pressure tank. Then he started to get an attitude about the whole thing saying it was funny that I was calling to negotiate the bill if they weren't going to do the work anyway. He ended up taking care of a 1/2 hour of the bill, so my bill ended up being $92 instead of $140, which I am still not happy about paying, but will gladly pay to get these monkeys off my back. If they could've diagnosed the problem correctly the first time and not given us the run around from the get go, I probably would have had them do the work. It's really too bad. From what I hear, they are a great company for small stuff like sprinklers, pvc, etc, but when you have big jobs to do like well work, I say go somewhere else, like LW Smith Pump Services. They are very knowlegeable and know the business. read more