I recently aquired a new vehicle from Dunlop Ford and due to a misunderstanding on my part the vehicle did not have some of the options I was looking for. The salesman Jesse Nordin and the sales manager Ryan Couture took immediate action to help correct the situation and the process was smooth and efficient. I am now driving the vehicle that fully meets my expectations and Jesse and Ryan were extremely helpful to assist me in correcting what essentially was a situation of my own making. Thank you and a big shout out to these guys for going over and above to truly get me satisfied. I would highly recommend anybody looking for a new vehicle to give this dealership an opprtunity for them to show you what customer service is really about. Looking after the customer!! Thank you Dunlop Ford read more

Purchased a new car in August 2018. It went back 3 months later for repairs. we have been taking it back every 3 months with a misfire problem. Dunlop staff tell me its repaired but return 3 months later with the same Misfire. this goes on for a couple of years. After telling them I don't want it back unless they repair it they find out the block is leaking coolant into the block and change the block. 3 months later it misfired again. They then said it was the wiring harness on the ignition. 3 months later it misfired. then they said they don't know what's wrong and cant fix it. Ford Canada said the same. I wrote to the owner of Dunlop who came up with a solution to put a monitor device in the car to detect the problem. This monitoring device failed also. After about 6 months it finally recorded the problem. They brought it in and changed out the fuel injector. First trip on the highway it misfired twice with smoke out the exhaust. Only if I knew how back their customer service was and that they didn't stand behind the products they sold I would never have bought a car from them. read more

I live near Phoenix, Arizona, and I was on a 6 week road trip across Canada. I lost the key for the lock lug nuts on my new Ford Taurus. I stopped at Dunlop Ford, and parts man and service advisor went out of their way and resolved my problem. I was amazed how friendly and helpful the staff is at Dunlop. I would recommend doing business with Dunlop Ford, the absolute best customer service. Thank you!! read more

We have now purchased 2 vehicles from Dunlop Ford. The entire staff was so helpful, courteous and always made us feel welcome. Both sales we have used Tom as our salesman. He worked to get us the best price possible and followed up with us to make sure we were enjoying our purchases both times. The service department continues the great service by contacting us to let us know when a service check is needed on our new vehicle and is always willing to answer any questions we have had. We are very pleased with the overall experience we have had with Dunlop Ford and will continue to purchase our vehicles through them. read more

I recently leased a new F150 from Dunlop Ford and I can't say enough good things about the experience. Everyone was incredibly helpful and went out of their way to make sure that I got the best deal for me, not just for the dealership. I would definitely recommend them to anyone that asks. read more

My last two vehicles have been purchased through Dunlop Ford. Even though I live in Calgary, I still travel to Lethbridge to get all my servicing done. From Jim, in service, to Jordan, in the front office - everyone makes sure my experience with them is comfortable, informative, and easy. I look forward to being greeted by name when I get there and I always leave feeling like I have been well taken care of. They are definitely my dealer of choice and I will continue to make the trek to Lethbridge to let them take care of me, and my car! Highly recommend! read more

nick t. since purchasing my 2012 ford f150 i have had my servicing done at dunlop ford. i am very pleased with the company from the shuttle drivers to the service department. they are pleasant and courteous and above all very professional. they leave you with feeling very satisfied and confident. represent their company pride and honour. number one in my opinion. read more