Second dealing with this place. I thought this time I was just going in to get a Bill of sale, how…read moredifficult can that be. First time I caught them stealing money by way of charging me twice for out of province inspection. They stated I owned them money, I had to call the ministry to get them to call Chaparral, to give me a check for money owed.. Second time was a very childish encounter. Came in for a Bill of sale, I noticed there was only one left. I felt I may as well get two just in case something happened to the first one. I was the only person in line. Number one in the electronic Que board visible to everyone. Within 5 minutes of me waiting three other people entered the Que, next time I looked I was number 4 LOL. I left, there is not enough time in life for childish drama. I called Chad, I assumed was the manager, his response after telling him what happened, was I left before being called. Chad was either oblivious to our conversation. This is what happens when leadership is non existent, everyone acts like children. I used my only Bill of sale in the end and recommended to the individual that bought my car to go to AMA. They did. Thanks chad

From the owner: Chaparral Registry & Insurance is are a locally owned and operated business and has been an…read moreAuthorized Registry Agent for Alberta Government Services since 1993 undergoing a few name changes. We provide all licencing and registry services for the Alberta Government along with many other services. We also provide certificates for Birth, Marriage, and Death, legal Name changes, Discharge of Mortgages, Trade Names and Incorporating your business. Chaparral Registry and Insurance is also proud to offer Home, Auto, Commercial, Life and Travel insurance for all your needs.

Joe and Matt are both excellent. They are both nice, courteous, professional, and easy to talk to…read more Matt showed up quickly this morning (June 7, 2025) to put my spare tire on so I could get to the tire shop. Either Joe or Matt have helped me out numerous times whenever I have been fortunate enough to have them dispatched through my insurance provider's roadside assistance system. This was another good experience for me with this business, especially after Ronan Towing flaked out on me this morning, 2 hours after they had accepted the service call. I highly recommend Joe's Roadside Assistance under any circumstances that call for this type of service.

They have done great both times we have needed a tow. Knowledgeable about AWD cars and towing them…read moreon flatbeds.

I recently aquired a new vehicle from Dunlop Ford and due to a misunderstanding on my part the…read morevehicle did not have some of the options I was looking for. The salesman Jesse Nordin and the sales manager Ryan Couture took immediate action to help correct the situation and the process was smooth and efficient. I am now driving the vehicle that fully meets my expectations and Jesse and Ryan were extremely helpful to assist me in correcting what essentially was a situation of my own making. Thank you and a big shout out to these guys for going over and above to truly get me satisfied. I would highly recommend anybody looking for a new vehicle to give this dealership an opprtunity for them to show you what customer service is really about. Looking after the customer!! Thank you Dunlop Ford

Purchased a new car in August 2018. It went back 3 months later for repairs. we have been taking it…read moreback every 3 months with a misfire problem. Dunlop staff tell me its repaired but return 3 months later with the same Misfire. this goes on for a couple of years. After telling them I don't want it back unless they repair it they find out the block is leaking coolant into the block and change the block. 3 months later it misfired again. They then said it was the wiring harness on the ignition. 3 months later it misfired. then they said they don't know what's wrong and cant fix it. Ford Canada said the same. I wrote to the owner of Dunlop who came up with a solution to put a monitor device in the car to detect the problem. This monitoring device failed also. After about 6 months it finally recorded the problem. They brought it in and changed out the fuel injector. First trip on the highway it misfired twice with smoke out the exhaust. Only if I knew how back their customer service was and that they didn't stand behind the products they sold I would never have bought a car from them.