Shop rate is $190 / hour as of April 2026 and they will try to upsell you on unnecessary services.read more

Going to Loren's for a couple of years, today the Rep came out and said "Ryan said he wouldn't…read morechange that filter it's clean." OMG, that NEVER happens. Ryan has done a great job on Betty my BMW I've had oil changes, brake flush, batteries, and a radiator. Betty came back pristine every time. Thank YOU, Loren's Auto Repair, for your awesome associate Ryan and ALL of the associates there at the front, the rides, the HONESTY. It does not get better than this, the VALUE of the service, the appointment today was beyond any expectation. YOU are just as good as Steven's Creek BMW in San Jose. Thanks again!

Done Right Towing deserves far more than five stars--they rescued my family from what could have…read morebeen a complete disaster. My Cadillac Escalade IQ developed a problem with its hood latch that made it unsafe to drive. We were supposed to leave that same day for a 1,400-mile trip home with our entire family and our giant dogs, but the only dealership equipped to service the vehicle told us it would be at least a week before they could even evaluate it. While arranging to have the Escalade towed to the dealership, I explained the situation to Dirk, the owner of Done Right Towing. Because Dirk is also a mechanic, he generously offered to have his driver bring the vehicle to him first so he could determine whether he could fix the problem and prevent us from being stranded. The tow-truck driver was also incredibly kind, professional, and helpful throughout the entire process, which made an already stressful situation so much easier. Dirk did exactly what he promised: he evaluated the vehicle, fixed the problem, and asked for absolutely nothing in return. His compassion, integrity, and willingness to go far beyond what was expected genuinely restored my faith in people. Done Right Towing is an exceptional business run by truly good people. I could not be more grateful, and I recommend them without hesitation!

I had a flat on my truck in Glacier Park. Done Right Towing to my rescue. Very professional…read more Got my truck to Les Schwab in Columbia Falls and I was back on the road very quickly. I highly recommend Done Right Towing.

Saved us! Thank you, thank you! We are traveling from Florida in our RV. We tow a jeep, that…read morestarting making a noise. Thought we could get in fixed in Gardiner. Unfortunately, it was more than they could work on. Didn't have parts or the tools. After calling at least 5 or 6 other mechanics from Livingston to Bozeman, from dealerships to private mechanics, we finally found Chris at Northwest. We had verbal quotes all over the place and scheduling was July, September and maybe we can fit you in. My husband had called our mechanic in Florida so we knew what it should cost. We needed a new cam and follower. Apparently, this is s common problem on Jeeps with 100,000 miles. We dropped the Jeep off on a Friday with an appointment on the following Friday. We also had a written quote, (not verbal). It was risky to keep driving it so we thought it was better just to leave it at Northwest. Chris said if there was a cancellation then he would work on the Jeep. On Tuesday morning by husband received an email invoice. The Jeep was repaired, ready for pick up and within to quote. We are so thankful that there are still honest, reasonable and reliable mechanics out there. There's so much more to this nightmare, but thanks to Northwest the Jeep is back to exploring.

Very unsatisfied with the way they do business. I got my lift and tires put on with a preview…read moreinvoice sent to me showing the charges, which I was fine with. I did have to come back to put on the shock boots and a spare tire because shipping takes a long time due to the location. THEY NEGLECTED TO GIVE ME A PRVIEW OF SUBSEQUENT CHARGES. CHRIS AT THE FRONT DESK WAS ALSO VERY UNPROFESSIONAL SLAMMIMG MY KEY AND BEING VERY RUDE. I would be very cautious to come here as they may add charges without prior notification.

Scheduled a tow for illegally parked vehicle on private property in CFalls on a Tuesday early…read moreafternoon. Provided description, plate, and marked parking spot number where vehicle was illegally parked since the previous evening. Sometime between when I called Ohs, and when the vehicle was towed, it was moved out of my spot to another spot in the garage, which was a legal spot for another tenant. Ohs showed over 24hrs later and towed the vehicle from the wrong spot on Weds evening to their 1010 Jensen location. I got an earful from the tenant in the spot from which it was towed - despite it being their own fault I was never informed that they'd moved the vehicle. I gave Ohs the benefit of the doubt that they wouldn't tow from any spot other than the one I provided when I called them, and that the driver would give me a call to confirm the exact location if something was 'off'. Neither happened, just the usual shady sh*t that towing companies pull. Contacted Ohs on Thurs morning to tell them they screwed up and towed from the wrong spot, and the best they could do was offer a $25 discount, making the payment $152.00. I have bigger things going on in my life and rather than squabble over $152 and be an ass to the other tenant, I took the high road and paid the bill just to be done with it. Lesson learned ... ALWAYS confirm specifics with the towing company as to time, exact location, etc. otherwise they will take advantage of you and claim no fault when you call them out on it. To Ohs Towing: do better. When your driver is ready to hook up to a tow, make absolutely sure that they contact the requesting party to confirm all the details again, even if it means you miss out on a tow. I'm beyond pi**ed off and you should be embarrassed for sacrificing integrity to chase a few bucks. I'll never use your service again.

My Ford Explorer broke down, and I'm a disabled vet who can't get around much. My heartfelt…read moregratitude to them, especially the tow-truck driver, Wally. His professionalism and friendly nature was wonderful, and the other guys and gals in the office are the same. Wally is an expert with the equipment, and with his skills. What made it perfect was his friendliness, and the help he gave. OHS Towing of Columbia Falls is the best! They know their stuff, and they'll help you...with kindness. They should be the "model," the example for other towing firms to follow. Thanks again, Wally, to you and everyone at Columbia Falls OHS! You're the best! Sincerely, J. J.

I went for an estimate after my car was hit. It was way higher than any other quote I received. I…read moreended up going to Glacier Collision Worx and was extremely pleased with their service.

Did a great job, at a very reasonable price. He did some repair work on one vehicle that required…read moredent repair, priming and paint, and when he was done I couldn't tell where the original damage was. He also did some custom work on another vehicle, both turned out great.

Got my pickup stuck deep in the high, wet snow berms late in the season and Towmaster arrived…read morepromptly and pulled it efficiently. Very personable and did a great job.

We live on an awful private road. We called Good Sam for a tow and the first guy got to the…read morebeginning of the road and bailed on us...refused to come up and said he'd been stuck here before. I explained that cement and logging trucks made it up here and he hung up on me. Tow Master was the company that came to our rescue. Turns out they'd been here before a few years ago. Matt was polite, friendly, efficient, and fast - a real professional. We will definitely ask for Tow Master the next time. Overall a terrific experience.

Rich did exactly as asked and came in less than estimate. Truck is running fantastic! Highly…read morerecommend.

Called for a basic service on a diesel land cruiser. Oil change, basic maintenance, etc. Guy made…read moreup a flimsy excuse how they're hard to work on, can't get parts. I mentioned it was a standard oil filter, nothing fancy or foreign. Told me to go back to where I had it serviced before! Must be nice to turn away new customers!!!

No one enjoys waking up to their car that will not start. Particularly, when the car is one year…read moreold and still under warranty. I contacted AAA and I was fortunate enough to be referred to Big Fork Pro Tow. I received a call from the tow truck driver either Ron or Ken. He told me that eight out of 10 vehicles can be started and he would like to come by and attempt to start my vehicle. Within 30 minutes, he arrived and within five minutes my vehicle was running. Whether a AAA member or not I 100% recommend this company. It is a throwback to a different time and era where service and reliability mattered. I truly appreciate your help this morning.

My daughters car broke down in Lakeside MT, she works at a camp where she has no cell service and…read morecan't get in to town to meet the driver. I'm in Seattle so I called AAA for the tow and told them the key was hidden. They got there and couldn't get in the car or find the key so we had to cancel the call. I received more information from my daughter and they rolled right back out there. No questions asked. They were so kind and so helpful. I strongly recommend Big Fork ProTow if you need a vehicle towed.