Am going to go ahead & give this company 5 stars before even using them! Thats how much faith I…read morehave in them. My dad has just transitioned from driving to not driving. I live in NY & had to think of a game plan quick...enter Excalibur. I called & explained my predicament & they happily agreed to taking my parents around as needed. This may not sound like a big deal to some but putting someone you love in someone else's hands is a pretty big deal. For now I'm over the moon & shall happily report back once we've got some rides under our belt. Side note no I'm not going to use Uber, I'm all about supporting our small businesses!

I was being discharged from the hospital on Christmas Day. Of course, I couldn't find any taxis to…read morecome and get me. I called all over the place. I ended up staying another night in the hospital because I had no way home. (I was taken there by EMT and my family is not local). I called all over the place the day after Christmas (12/26/20). At 10 am, I got in contact with one taxi service but they said they wouldn't have anyone available until 12:30 PM. They said they'd call me back in a little bit to confirm. They never called back. I found Excalibur Taxi Service in a Google search around 10:45 AM. It had no reviews. I was very skeptical. I didn't want to end up in some skeevy car with some sketchy driver. When I called, it sounded like a teenager answered the phone. This didn't help me feel better. He was polite and took my information and answered my questions, but he sounded so *young*. I still made an arrangement for a pickup because no one other taxi services were answering. I was supposed to be picked up at 12:30 PM. They said they'd call me when the driver was near. I ended up calling them at 12:15pm to make sure they were still coming. (I was so afraid that they wouldn't show up because it was hard even finding someone to pick me up.) The same person answered the phone and assured me that they were. The driver (female) arrived on time. Turns out that it *was* a young adult answering the phone. It was her son. Lol. In the taxi ride (a cute Kia Soul with her company logo on front) she explained that they are a small company owned by her and her husband. They sounded relatively new. Her son works for them. I will use them again. She was on time. She charged a reasonable rate to take me from Ocala to Dunnellon. The vehicle was clean and didn't small like smoke. I gave her a $20 tip for being prompt and professional. Give them a try. Support a small business. Also, don't freak out if the person who answers the phone sounds young. He is, but he will make sure your ride is arranged.

Chris showed up 10 minutes early which saved me 10 minutes of anxiety which I always experience…read moregoing to the airport. He was very professional and gave a comfortable ride. I will call him again.

This company has never let us down! Very friendly, and accommodating! Made it to the airport with…read moretime to spare! Thanks again!!

This is a great option when you want a service that isnt filled with all the excess issues. Locally…read moreowned and great polite driver. Love to see local businesses that are giving back to the community!

called this company the other day , they picked up the phone right away , gave me a fair estimate…read more showed up on time , was very friendly and had a nice car with ice cold ac , i recommend this company

Josh picked me up on time and drove me to Tampa Airport with time to spare. The car was clean and…read morehe drove safely. He is a good conversationalist that made the time fly by. I would definitely book with them again.

This guy should no longer be driving at all, let alone with passengers. He drove so poorly I almost…read moreasked to be dropped off anywhere in Tampa but my bag was in the trunk and I was certain he would resist. This hunch I had that he wouldn't let me out was completely correct. My ride to Tampa airport was booked a few days before. Communication with Neil was difficult as he wanted flight numbers and other extraneous details. He called me the day before my ride seemingly confused and slurring. I was foolish to not immediately cancel and book Uber right then. Do not make the same mistake I did because it is just a matter of time before this man hurts someone. Neil arrived 15 minutes early at 5:45 am. I would have booked later if I knew he makes an unannounced habit of this, please see his other reviews. I was unable to finish my flight preparations and just quickly grabbed my stuff and rushed out. When I questioned our original booking time he responded defensively so I just stopped talking. After loading my bag I hopped in the car. It's older but in ok shape. Immediately I noticed the smell of incredibly strong cologne. It was suffocating. Neil forgot his credit card machine and had to manually enter my card while mumbling and cursing the whole time. Driving was initially spotty and made me really nervous right away. By Spring Hill he had me audibly gasping. He is not a safe driver. He missed a turn on Cortez and braked hard at a green then appeared to be considering a left from the center lane. The driving worsened as we continued. The lane indicator beeped incessantly as Neil crossed the yellow lane continuously. I was terrified. I texted my partner states away as I was anticipating being in an accident. By the time we got to Tampa International I was begging to be let out anywhere. Literally anywhere. Neil argued with me until I demanded to be let out. Now, hours later, I am sitting at my terminal being harassed by this man. He texted me to make excuses about his driving not long after I ran out of his car. I plan to contact the Citrus County Sheriff's Department as I now suspect that Neil was inebriated when he picked me up. Under no circumstances should you, or anyone you know, use this transportation service.

Excellent! Superior reliability and safe traveling. My child and i traveled to airport alone. 3am…read moretraveling. Joe who owns business was our taxi and he is a kind person, trustworthy and reliable. Best taxi service! Ty

I had no choice to use this company for some clients who were needing transport to Port Canaveral…read more My normal person was booked as was another recommended so I decided to try them as this was a last minute cruise. The initial communication was fine and I provided them with my clients number in case of an emergency. They immediately contacted the client for payment and wanted to charge a different amount that what was agreed on. This was the first red flag. I've never pre paid for local transport but the day of. My clients were a total of 4 and they were bringing a wheelchair which I advised the company of. They showed up in a Toyota Camry to transport 4 people and had difficulty fitting the luggage and wheelchair in the back. A Toyota Camry for 4 people was too small for a 2 hour ride. My client expressed concern about the size of the vehicle and I communicated this to the company. The response I received was they did not express a concern, a tip was given and all was fine. There was a concern the client brought up to me and I addressed it with the company in hopes they would use a larger vehicle. They were very vague in their communication as to what they were going to do. I wanted to cancel the transport if they could not pick up in a larger vehicle but they said a transport was already booked. I contacted my client to see how all went after she returned from her cruise. I asked about the vehicle and they used the same one even after they were notified it was too small. This company ignored client concerns and provided poor service. I will never use them again.

Another great ride today; she kept me laughing! The puppy is so darned cute, too. I will definitely…read moreride again.

I needed a ride from the hospital. The taxi was quick to respond. The cost was very good. The…read moredriver was very nice. Even her Shih Tzu was fun to have around. I'd recommend this service to anyone who needs a short ride. My experience was considerably better than the last Uber I had to use.

Dawn is the best Friendly courteous, and always on time…read more Her entire staff is friendly and also amazing. I highly recommend using Dawn's Car Service.

Had a schedule with Dawn for pickup at 10:15am she called me at 8:30 to let me know she was sick…read moreand couldn't make the drive and she would be calling her drivers to see if one of them could do it for her. We'll she never called me back and it's now 10:35 my flight leaves at 1:20 so I called Uber we got to the airport at 12:20 the lines were so so long to go through check in that we missed our flight. Now we have to sit at airport for 5 hours waiting for our flight. This isn't 1st time Dawn screwed us in August we waited 2 hours for her to pick us up at airport. Definitely will not be using her service ever again.

Extremely impressive service. They made sure our flights were on time and kept up to date on our…read moretravel. The vehicle was spotless and comfortable. The driver was exceptional.