I would not recommend Dupont Decks based on my experience.
I invested nearly $55,000 in a custom deck, including paying thousands of dollars extra for the structural requirements necessary to support a future four-season porch. That future porch wasn't just a verbal discussion--it was specifically included in my contract and was a major reason I chose this company.
Unfortunately, the workmanship has been disappointing from the beginning. The deck boards are uneven and improperly installed, allowing water to pool and collect against the house. There are noticeable gaps in trim and wrapping, the stairs have settled and developed a dip that has caused the railing to bow, and even the stair lights have begun pulling out because of the movement.
Whenever I raised concerns, I was repeatedly told everything looked fine or that I needed to wait over a year for the deck to "settle." When the problems continued, the responsibility shifted to me instead of the workmanship.
The most disappointing discovery came later. I recently learned that the deck did not pass the county requirements for supporting the future four-season porch that was included in my contract. I now have to spend thousands of additional dollars correcting work that should have been completed properly from the start.
What frustrates me most isn't that problems occurred--construction projects can have issues. It's the unwillingness to accept responsibility and the repeated attempts to explain away legitimate concerns rather than deliver the quality and contractual obligations I paid for.
For such a significant investment, I expected quality craftsmanship, attention to detail, and a company that would stand behind its work. Instead, I was left with ongoing workmanship issues, additional unexpected expenses, and a deck that has fallen well short of what was promised.
Based on my experience, I cannot recommend Dupont Decks. read more
