As a pastor, this hospital and was very good for taking care of the patients. The doctors that came…read morein, answered all of the questions that my friend needed answered. The nurses also answer any questions that they could and they were very attentive and took very good care of our friend. As an avid coffee drinker, it would've been nice to have a complementary area with coffee and water for the people in the surgery waiting area. During those long weights, these areas are always nice for those in the waiting area. Overall, the hospital and the surgery area were very good and they took very good care of our friend and the others that we saw in the area.

My son was taken to the hospital in December of 2025 for a heart issue. The ER visit to transfer…read morehim to be admitted took over 8 hours and never once saw an ER physician only nursing staff. Once finally admitted and transferred to his room it was again several hours before we saw physician. The cardiologist was seen twice in the stay at the facility. We saw his assistant if that is what you call her more than what we saw him. They called him Dr. Koot Koot. I honestly couldn't tell you his true name as I never met him or saw him. When he did show up I was informed you could hardly understand him and he was more interested in talking to his interns than he was speaking to my child. He wouldn't allow my son to leave the hospital until he had an MRI of his heart which took forever and then we never were informed of the results until we saw a different specialist in July. After he was discharged, he was to follow up with the cardiologist which he did. He ordered an echo in April and there was no change. He didn't have a follow up appointment with my son nor did he do any labs to check his medicine that he has prescribed. He was to follow up with him in August for his checkup then called to reschedule that appointment for September due to being on vacation. I feel as though he just continued to put my child and the care he deserved off. The nurses were great unless you asked them a question and it didn't pertain to their patient, "Oh that's not my patient so I can't help you". Sorry to make you help someone as that is considered part of your job. Now we are having issues with the billing. We applied for financial aid, and he was approved however they amount of the bill after the discount is NOT reflecting the letter we rec'd. I have sent in the information for this multiple times, and nobody is able to figure out the issue. The saddest part is the billing department was the one who gave us the information to file for assistance and now they don't have the information. How convenient and the poor lack of customer service. I did billing for over 15 years and I have never in my life seen such an untrained or non efficient customer service to help anyone. I would never come back to this facility or bring my family here. It has been the worst experience from the start to the finish. The only thing was the ambulance ride. My son stated that they were nice and had a sense of humor.

Very nice staff. Free parking in the garage and not very crowded…read more I have spent the past few days back and forth between here and home and they have everything waiting when I arrive. If you need an infusion of antibiotics this is the place to come. Sue is the best, and get the job done pronto... Parkview north "New main"refused to give infusions to me even though I live 7 minutes away from them, so we drive 40 minutes to Ft Wayne Parkview"Randalia"and they make it worth the drive. No waiting around, just get it done work ethic.

The Drs and nurses are fabulous the hospital is beautiful but I am appalled at the food!!it's…read morehorable

Had a recent visit to the ER, and surgical part of this hospital. This is probably the worst…read morehospital in the Fort Wayne area. Some of the staff are very unprofessional and rude. A few staff members do not exhibit any signs of empathy and laughed during inappropriate times. Some staff were very condescending when one asked questions and even argued with family when they were just trying to advocate for my health. My family and I have never been treated this poorly in a hospital setting. I would never recommend this hospital.

If I could give a zero I would. Every time I have been there I have been treated like garbage. One…read moretime I was taken in by ambulance. My calcium had been so low it was critical and dangerous. I had to be hospitalized. I could barely move my body, my hands were seized up into a ball. I had two nurses take "care" of me. One BARELY looked at me, I have psoriasis and I occasionally get flakes in my hair from it. Instead of asking me. She walked out and loudly shouted "GOT CREEPY CRAWLIES IN ROOM 12" With a reply of "ugh. Thats what I needed tonight" How embarrassing. I confronted the other nurse saying it was rude what was said, with a disgusting tone she replied "well do you?" I explained i had psoriasis and I had never had lice before she said "well thats not my concern anyways" She the proceeded to try to take my blood through the iv. When asking what the bloodwork was for she said "I don't know. Its just blood" I was so pissed I began to pull out my own IV. Only one nurse had the decency to talk to me, even looked at my head so he could tell them they were wrong, and reported them. That was only one bad experience. I will never set foot in that place as a patient again.

I'm a frequent flier due to an ongoing illness. I absolutely despise coming here and being…read moreadmitted. There are tons of pros and tons of cons for me the cons outweigh the pros. They have valet which is awesome when you're to sick to walk from the parking lot to the entrance. They offer you a wheelchair if you need one when you walk in. But getting someone to push is is a battle. Half the staff if very nice. The doctors however aren't. They lack communication and they think of reasons to keep you there. The lab team is also a hit or miss with good lab techs and not so good ones. The staff doesn't listen to your needs and they always require extra things needed before you go home. There food is very bland. They have an extensive menu but when you're there fora week or me and frequently it gets Very old. It's like hometown cooking stick to your ribs food. Plus they have limited hours and the food is usually delivered cold. The beds aren't comfortable and you can never rest while you're there. It's hard to get someone to help you go for a walk or use the bathroom etc because they're short staffed and very full with patients. I will say it's better than the Randalia Parkview. And I've never been to the southwest one. Great if you need a quick visit or stay. Long term it so much.

The lab system has been outsourced and they are so rude... long waits ralkingbdisrespectfully to…read more Customers especially the elderly. No one in the waiting area to assist people.

I had an appointment with Dermatology. They noticed considerable swelling in my left arm. Not…read morerelated to my Dermatology visit. Highly recommended going to ER for evaluation. They did physical evaluation, Xrays, Ultrasound and blood work. Concern may have been blood clot. All OK. All those who provided care were excellent. Thsnk you.​​​

Va un FT Wayne is good. I see reviews that are so so, but honestly, they all have done good work…read more Now that there are new areas open it's a lot nicer. There are other locations that need a lot of help and I avoid, but my PC has always been good, staff has been great and whenever I need help they are there. just know the system.

Fort Wayne Orthopedics is by far the best medical practice I have ever dealt with in my life…read more The professionalism, courtesy, and above and beyond attitude that they provide has proven that they are the best ortho place in Fort Wayne. I've been seen ever since I was young for broken bones, sprains, and injuries as I played soccer for 16 years. My body got pretty beat up so I was a loyal customer:) Specifically, I would like to recognize Dr. Sassmannhausen and his staff. Dr. Sass and his staff took me through 1 ACL reconstruction in high school, another one 4 years later. Following surgery I had an accident and broke my knee cap during my last semester of college. Dr. Sass scheduled me an emergency surgery which had multiple complications. And then another surgery a year later to get rid of my hardware holding my knee cap together. His staff and him were there for me every step of the way, even in the middle of the night through my rehabilitation. It was the most painful experience of my life but FWO made it bearable and was extremely sympathetic. I'm now a healthy 25 year old who still has knobby knees but I know if I ever need an ortho doctor, Dr. Sass will my be choice no matter where I live. Nothing feels as good as being able to trust a doctor with your life Thank you FWO for everything!

I had the worst experience today with ABBEY BUNNELL - Nurse Practitioner. She was so rude,…read moredisrespectful, and demonically scripted. When she read on her computer notes that I was filing for disability, she IMMEDIATELY STARTED TO TREAT ME LIKE GARBAGE, VERY HOSTILE, yelling, and raising her voice at me. She treated me like I'm a fake, a fraud, a con-man just trying to deceive FWO to write a letter to get sympathy for disability/SSI. She said my pain management doctor (Ken Austin MD) lied and overexaggerated my test results, and painful back symptoms, when the MRI & X-Rays proves Ken Austin was RIGHT, and ABBEY BUNNELL to be a LIAR & DEAD WRONG!!! She knows with my BULGING DISC, if I continue to be active, work, lift, and stress out my back I will keep on herniating it and it will soon rupture, THEN I'LL BE IN A WHEELCHAIR. HOW CAN ANY SANE DOCTOR FORCE SOMEONE SUFFERING IN PAIN TO GO BACK TO WORK WHEN THEY ARE IN SERIOUS DANGER OF A RUPTURE. This woman is crazy!!! When I throw my back out, I'm crawling on the floor, urinating in cups, whishing I was dead, THE PAIN IS EXCRUCIATING. For 16 years, I have always been in severe pain because of my back. I have a very painful bulging disc that could dangerously herniate and rupture with the slightest of work or stress. I have arthritis, moderate degenerative disc disease, and painful bone spurs in my back that contribute to my pain. I constantly throw my back out by bending, sneezing, stress, work, anything active, and when it's thrown out, I can barely walk, sleep, or stand for up to 3 months. Abbey Bunnell deliberately downplayed my MRI report to nothing serious so I wouldn't have a credible case for filing for SSI/disability. I currently take 13 different medications for my back, anxiety, depression, cognitive disorder, carpal tunnel, etc. Abbey said by my MRI it's ok for me to work and lift 50 to100+ pounds with no fear of a disc herniation or ruptured, WHEN THE MRI SHOWS MY SPINE IS BULGING IN THE L3/L4 region, plus I have a huge lipoma pushing against my spine above the L3 L4 region that she failed to diagnose, AND DIDN'T WANT TO HEAR ABOUT AS I TRIED TO EXPLAIN TO HER. This woman has personal hatred towards me. She kept cutting me off during our conversation. She kept saying she knows many people who had surgery who went back to work, THAT IS A PERSONAL INSULTING CHEAP SHOT. I'm sorry Abbey, I don't want to be hooked to narcotics for the rest of my life, and have metal plates, cages, and screws in my back THAT WILL CAUSE ME MORE PAIN, it's ridiculous! Abbey Bunnell has revealed an even darker side of FWO that no patient should ever see due to her Incompetence. 10 minutes of arguing with this ignorant, hateful woman, and not once did she ever tell me why my back is always in pain, and why I keep throwing my back out so easily, abnormally. She had 2 of my MRIs, 5 X-rays, test results, footnotes, diagnosis, and tons of references, BUT SHE STILL FAILED TO TELL ME ANYTHING face to face about my back pain and problems!!! I thought she was a professional, she is a liar, she hated me from day one, she has a very smart, rude, belittling mouth, she knows what hurts. She was deliberately withholding this critical medical information from me about my back so I wouldn't have a credible case for getting SSI/Disability. THAT IS CRIMINAL ON HER PART. I can't stand people like that, I HOPE THEY FIRE HER, she is fake!!! She was plotting against me. MATTER OF FACT: She said: My back was perfectly fine, she's seen worse backs on a 46-year-old, I don't need disability, I need to get a job. I said: what about the arthritis in my back, she said everybody has arthritis in their back, I SAID: what about the bone spurs, the bulging disc, the painful lipoma by my spine, the foraminal protrusion and facet degeneration, the frequent throwing my back out, and the aggravating pain I'm always in etc? Abbey said: EVERYBODY HAS THAT PROBLEM TOO. WHAT A LIAR, this woman is hating on me, she hates my guts, she's trying to ruin me. I have a (NO EXP) handicap placard, prescribed medications for all my conditions, a walker, quad-cane, etc, all prescribed by my doctors. I WILL NEVER LET THIS EVIL WOMAN ABBEY BUNNELL TELL ME WHAT I AM NOT!!! Please, investigate her crimes and fire her. I'm one more nightmare away from filing a lawsuit for MY pain and suffering, her lies and malpractice, and FWO causing me emotional distress. Asmar Woods

My wife is bieng admitted to this hospital, I googled it the ratings are terrible.Worried now.read more