I visited this Sephora store in Paris between 5:20 p.m. and 5:50 p.m. During my entire visit, not a…read moresingle staff member greeted me or approached me to ask if I needed assistance. I understand that stores can get busy, but I expected at least a simple acknowledgment or offer of help. As a loyal Sephora customer who spends a significant amount at Sephora stores, I left feeling disappointed by the lack of customer service. A friendly greeting and attentive service can make a big difference in the overall shopping experience. I hope the store places greater emphasis on customer engagement in the future.

The Grand Dame of them all as I have been told. I have visited 6 times over the last ten years…read more Always a pilgrimage for the wife. As per my wife, they carry all the product lines versus a neighborhood Sephora location. Most arrondissements throughout Paris have a local version. Super busy. Always crowded. If you suffer from anxiety proceed with caution. Lots of employees available to help. Tons and tons of tourist. Always a good time for the ladies and gents. Come and Enjoy!!!

I was in the mood for a new perfume. During my trip to Paris, this was one of my main goals- to…read morefind the perfect perfume. Well, after some research in advance, I discovered Etat Libre D'orange. Vive Le Parfum et morte! http://etatlibredorange.com/fr/index.html Quirky scents including secretions magnifiques- Wow, that one smells like (intentionally) sweat, blood, urine and other body fluids. Really horrible, but intriguing, too. I couldn't decide between "Vraie Blonde" and "don't get me wrong baby, I don't swallow" both are very feminine scents with notes of champagne or marshmellow respectively. Seriously, I'm not kidding. That is the name of the perfume. A lot better than Paris Hilton's idiotically named "Heiress". I left with the sample box- 120 Euro for a 10mL bottle of 16 of their standard fragrences plus my husband got a 60mL bottle of Tom of Finland. Meow, when he wears it I go wild!

I adore this store! It is so different from every other parfumerie I visited in Paris, and the…read morescents reflected that as well. My taste is different than most and I really wanted to find a new signature scent while abroad, but I was having trouble finding anything that really spoke to me until I visited État Libre d'Orange. Once I did I felt like I was home. Some of the scents may be offensive to some, but I just found them so provocative, and I have gotten so many compliments since I started wearing my new scent!

Anything you need. Totally, truly French!…read moreLoved our purchases. Cosmetics, socks, food, souvenirs.

When you find your self in Paris without ___________ (fill in the blank) and you are on a budget,…read moreyou can count on finding __________ at a very reasonable price at MonoPrix. It is that simple, very reasonable clothes, housewares and groceries in on compact space...

There are perfumes from this brand that you cannot purchase in the US. Spending time here felt like…read morea kid in a candy store. I'm disappointed that one of the perfumes I'm after is sold out:( Anyways, the sales person was wonderful and helped me discover new fragrances.

The prices at this boutique owned by Shiseido are nothing short of obscene, but it carries the full…read moreline of Lutens' cult fragrances, as well as the makeup that was first made famous in the 1980s. Decked out in black, purple, and gold, the store itself looks like a vampires' lair envisioned by Walt Disney. Service is elegant though slightly standoffish in that old-school luxury way.

Horrendous customer service. Came here with my daughter as we love Guerlain and just took a perfume…read moremaking class in Paris. I wanted to show her the original Shalimar and Jicky, which we just learned about in class. Note: Paris is in the middle of heatwave, and the butler wouldn't get us in, pretending they're busy. Walking in a few minutes later, helper makes you think you're a Pretty Woman shopping in Beverly Hills. Didn't they learn a lesson lol? I bet they work on commission. And a few customers are roaming and smelling things by themselves, without associates helping them. Make it make sense. Very pretentious, off-putting and unnecessary way to run the shop, when people can freely buy and smell around the same perfumes everywhere else

Great experience with amazing staff. I will definitely come here again. It was a beautiful store…read morewith a lot of amazing products.

These perfumes are so special and beautiful. I love the…read morebody powder as it is truly difficult to find a product like that now, appreciate this one because it has the body brush attached to it. Gorgeous little shop. Exquisite perfumes, not overpowering, these noses knows!

I write this with dismay…read more I recently posted on here asking for help finding this particular fragrance. Because Dzing! is discontinued and hard to find. But to my luck, some of the beautiful people on Fragrantica private messaged me and told me about it being available on L'artisan's website for a limited release. After thanking them, I went over to the site and purchased two bottles of this incredible fragrance and was beyond thrilled. However, the next day I realized I didn't receive an email confirming my purchase. So I panicked. I thought maybe if I put the wrong email address, they would now give me a hard time about this time sensitive order. So immediately emailed them and addressed my concern and confirmed the proper email address. (Why a wrong email address would cancel an order is beyond me - typically a store would reach out after going over the other information provided and correct it - but I didn't want to take any chances). So a couple days go by and nothing is heard from L'artisan. So I give them a call. I'm greeted by a woman on the phone with a thick French accent and I begin to tell her about my situation. She puts me on hold, and comes back to tell me that my order was canceled and I will be getting a refund in the next couple of days. With obvious disappointment, I asked "why? Over a wrong email address?" And she didn't have an answer for me but "I'm sorry" and went silent. So I said "oook" and said "thank you I guess" and hung up. Now I'm left rather upset because I know how hard it is to find Dzing! and especially at that price point. So I sat there with my thoughts and got rather frustrated with how that customer representative literally found me no solution and didn't seem to care at all. (I get we're in COVID times and no one cares and pretty much all customer service across the board is terrible). So I call back, and I'm greeted by what I thought was the same lady. Supposedly not. This lady's name was Saliva and she was clearly not interested in helping me. I asked if they knew when it was coming back in stock, and if I could be put on a waiting list/pre order. (Idk) and she laughed at me over the phone. Literally laughed at me. So I asked her what was so funny? Salvia then proceeded to tell me there was nothing she can do for me. So I asked to speak to a manager, which I guess wad also funny. Because Salvia laughed at me again. (I thought I was being pranked). So again, I asked her what was so funny? So after being laughed at, I asked to speak to a manager. Salvia told her manager isn't there until Monday. And I should send an email and try again. Once again, left with no solution, I asked Miss giggles what her name was and told her that I'm complaining about her and her company. I hung up. - A few hours later I received an email from a "Chloe". She told me that they sold out of the product and apologized for keeping my money for the 4 days. (So basically I paid for a product, they canceled my order due to an e-mail issue, and sold my purchased product and kept my money until the issue was "resolved"). After that, I emailed her back asking to have a manager reach out to me and I would like to speak with one. Not only about my experience with Salvia, but with L'artisan as a whole, their customer service, and how no solution was even offered. I was emailed back by Salvia, saying that a manager will contact me on Monday and to have a great weekend. Fast forward to now, It's now Wednesday and I haven't heard a peep from anyone at L'artisan. Now I write this because I actually enjoy their fragrance and product. But I will never purchase a single thing from them again. Their customer service is 0/10 and they clearly don't care about their customers. Figure it out L'artisan, or go out of business like the rest of them who lack any form of customer service.

Shopping perfume in De Marly Paris was number one in my list during my last visit there 3 wks ago…read more I am so proud to introduce this perfume to my friends who also purchased their product. I was not disappointed at all. Reem, who assisted us was extremely helpful and generous giving us samples. I really enjoyed my visit in this store. The vibes is quite different from LA's de Marly shop. My obsession with Delina perfume will surely take me back to their store next time I'll visit Paris.

I was looking forward to visiting a variety of perfume houses while in Paris. I was at Parfums de…read moreMarly on September 10th and was assisted by the woman there, whose name I did not get unfortunately. She was so tremendously helpful in providing insight as I made my selection. She was friendly and welcomed conversation. We spoke about other perfum houses and even watched a YoutTube review for the new PDM release. It was the best service I had out of all of the perfume houses I visited while in Paris. Finally, after spending 45min-1hr in the shop, I made my decision and went with Pegasus. In addition I was given some samples of the other frangrances I was interested in so that I could try them out. PDM offers a great selection of unique scents and coupled with this sort of expectional customer service, they are my top choice for any visitors in Paris that are interested in purchasing perfumes. I will be going back here on my next trip to Paris for sure.