Pretty much the best in local smoking ;) So many…read moreaccessories! Very cool hand blown glass pieces. Sage. Flavored things. Yumminess. Check 'em out. No joke. Good parking, too.

Very knowledgeable and friendly staff. Great, inexpensive products, and lots of local glass.read more

I bought a cloutank vaporizer here for $75. After using it…read moretwice the heater coil burned out and it no longer worked. I took it back to Downtown Smoke Shop and they refused to let me return it and would not even give me a partial store credit. They do not stand behind the products they sell and I will no longer shop there.

This place is just bad. It's WAY overpriced, the inventory sucks, and the service is pushy or just…read morenon-existent. I was looking at a very simple bong marked at $119, the owner said he would give me a deal for $70. A week later I'm in Seattle and see the same piece for $44. Total ripoff, total sh*thole.

Love this shop, love Gabriel. No matter how you first get into vaping. It's going to take a lot of…read moretrial and error to find your sweet spot. Fortunately, Gabriel is happy to answer your questions and try to guide you into what will work for you. Every once in awhile, it's closed when it's supposed to be open...otherwise 5 stars. I'm glad to see vape shops functioning in a tobacco industry hostile environment. And it's a fairly new thing...customizable vaping. I finally found just what I needed. 3 nic juice, a simple refillable device and some spare coils. I mix in pure CBD isolate and have created something quite unlike the rumored dangerous vaping. Like anything else, it's all in how you use it.

Great selection and wonderful service! I was getting worried my disposable was going to run out in…read morethe wilderness, but these folks saved me.

Lashonda, who claims to be the pharmacy manager, is very difficult to work with. She's accused me…read moreof not being timely about picking up prescriptions. But then when I asked her which medication I hadn't picked up, she named one that they didn't have for me because insurance hadn't approved it. Then she said I needed to communicate better, and I asked what else I should do, given that I had already gone to three doctor's appointments about that issue, spent over 6 hours on the phone with insurance, and I'd responded to Walgreens' tests and had tried to update prescription requests on their website. Then she told me I needed to call the pharmacy 30 minutes in advance of picking up each prescription. Then she went back to saying I hadn't been picking up prescriptions on time, and I reiterated that I had. Then she said I wouldn't have to complain about how long it took to fill prescriptions when I had never complained about that. When I corrected those false statements, she accused me of interrupting and of arguing with her. Today, I got a "courtesy call" from her -- which was anything but. She said I hadn't picked up my prescriptions in 10 days, and I said that yes, I'd been out of town for 10 days. She said they couldn't hold them longer than that and I'd have to start all over with doctor's orders if I didn't pick them up today -- which isn't possible given that I'm 1000 miles away. I said that people have lives and that sometimes people go out of town. She said I'd had 10 days. I said that sometimes people go out of town for more than 10 days. Then she argued with me about how she had gone out of town plenty of times and had never had a problem with picking up prescriptions. Then she accused me of arguing with her! Then she said I was a problem customer and that maybe their pharmacy wasn't the best choice for me if I was going to constantly argue and be disrespectful. I asked if she was really turning away customers for no clear reason and asked how Walgreens would view that. I asked to speak to a manager and she said she was the manager. I asked to speak to a different manager and she said there was no one else I could talk to and that they didn't need to have anyone talk to me if I was going to constantly be argumentative and disrespectful. I was left feeling baffled. The icing on the cake was that I'd had to leave town for a memorial service and then do some family business and had gotten a migraine in the process of doing all of that. (It would have helped if I could have gotten the migraine meds before I'd left but Walgreens had said it was too soon to fill them.) Even when I told Lashonda I had a bad migraine, she didn't really let up. I never had these problems with the pharmacy at City Market, even after going there for 15 years. I'd only switched to Walgreens because they're the only place in town with a Drive Thru. I'd thought maybe it was just me, but so far two other people have shared similar experiences with Lashonda.

I went into Walgreens North in Durango today to buy one item. When I went to the cash register to…read morecheck out, I was waited on by an emploiyee who had absolutely no customer service skills. He didn't greet me, and then he started ordering me around after he made a mistake like I was a subordinate of his. I tried to prompt him to say "please" but he completely ignored me. What a jerk! Why do stores like Walgreens train people to operate a cash register but completely ignore teaching their employees basic customer service skills. I will probably never return to this store. Lot's of other places in Durango to spend my money.

They have this exactly what I need every time, very friendly, and a drive-up so convenientread more

Very nice selection of cigars very nice and clean on the inside reasonably priced very friendly…read morestaff

The owner is rude, he never acts as if he wants to help you. I felt as if I was a Burden to his…read moreshop when I had questions. Terrible Juice consistency every time I buy an "in house flavor" it tastes wrong or doesn't taste like it did before.

Staff was helpful, friendly, and knowledgeable. The shop has an excellent selection of quality…read moreproducts. However, their markup is ludicrous. We bought a tank that normally retails for $35 (in store) and $20 online, for $60 (plus tax). That means, they are marking their products up --at least-- 400% above wholesale. I won't shop here again; will be doing my research and shopping online. The convenience is not worth the unnecessary added expense. Although, if you're in a pinch, I would definitely stop in... like I said, nice staff.

When you need to stock up on bulk items this is the place to go. I love how the carts are massive…read morehere; they are a lot of fun to push around. I don't really buy fresh food at Sam's because the quality is a bit iffy, but you can definitely find some winners in the frozen food area. I found some yummy packs of edamame this time around. The paper items (plates, napkins, paper towels etc.) are a good deal, and they have a nice section of books in the middle of the store. As you checkout the food court is right in front of you; I've had the frozen yogurt which is pretty tasty and only around $1!

The Store itself is great and all. But the manager is the main problem This place has poor…read moremanagement. The manager doesn't treat certain employees right. I don't want to support a company/store that has poor management and treats their employees terrible.

Best vape store in town! Will match or beat other (in town) stores. Excellent customer service!read more

Great customer service 10/10 as well as a wide selection of products! Definitely had what I needed…read moreand at a very fair price! Would definitely recommend! COVID aware as well.

Hope helped me with a emergency nose ring removal the night before surgery…read moreI truly appreciate her caring and excellent representation of this business. Of course I bought nose jewelry.

This is a nice store. It's very clean with a large selection of bongs, pipes, juice, and vape mods…read more They also sell cigars if you're looking for that. I dropped my vape today and shattered the glass. Being out of state, I wasn't sure where to go for a new piece of glass for the tank, and Jodi immediately knew the brand and type I needed. She also helped me select juice in a flavor near what I buy at my local establishment, and she helped me find a rubber band for the glass (which my location no longer sells). Prices were great, and Jodi was a star. Thank you SO much for helping with my vape emergency and needs.