1. Durant John Photographer

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    San Diego, CA

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    Durant John Photographer

    3.5 (2 reviews)

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    4 years ago

    Do yourself a favor and look elsewhere. You can find someone kinder elsewhere. Plenty of options in the area.

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    13 years ago

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    Nelson Photo & Video

    Nelson Photo & Video

    (275 reviews)

    $$

    Midway

    not sure why this place has so many bad reviews! i had placed an online order for a canon camera…read moreonline for pickup but i called the store to see how long they would put it on hold for since i thought i wouldn't be able to pick it up the same day. i talked to liam on the phone and he was very friendly and answered all of my questions! later i was able to move plans around and come to the store and i called again to see if my order would be ready for pick up by the time i got there. the call went straight to voicemail both times so i was a little worried but decided to show up anyway. when i arrived at the store was treated by all the workers and was helped immediately. there was unfortunately telephone/wifi outage on the block so thats why my calls didn't go through but everyone was very helpful with getting my order ready despite the technical issues! the prices are also phenomenal i got a brand new canon sx740 hs for msrp! this store has very fair and reasonable pricing and don't up charge like crazy! i would highly recommend!

    i read a bunch of bad reviews on google when i was trying to hunt down the fujifilm x100vi. i was…read morehonestly desperate but decided to give this place a shot anyway. as soon as i walked in, i was confused because the reviews did not match the store at all. the place is so nice inside, super clean, and honestly looks better than all the other camera stores i went to. everyone was friendly and helpful too. a week later, i was able to snag the camera i wanted. mind you, other places told me i had to put down a $300 deposit just to be on a waiting list and they still could not tell me when i would actually get it. this store gets restocks directly from fujifilm and does not take deposits. you just sign up on their website to get notified when it restocks. 10 out of 10. i will definitely be coming here for any future camera purchases.

    San Diego Film Equipment - Owner Trevor Elliott operating the Venice 2 on our Matthews Doorway Dolly next to our 3-ton Grip Trucks

    San Diego Film Equipment

    (8 reviews)

    $$

    Midway

    I rented a video camera and related equipment from another place (due to proximity) but even though…read moreI tested everything in the store, the equipment wasn't working at my location. I wasn't given the manual and all I could find online were PDFs that would only load with Flash player (thanks iPhone) and websites of sarcastic owners scolding people to "read their manuals." I was completely SOL, about to miss the entire event I was supposed to record and there was probably no way they were going to refund the cost of the rental equipment. I pulled up Yelp and began seeing that all camera stores in my area where now closed (8:45pm on a Friday night), except for one who didn't list a closing time. I called. Trevor answered. He was just finishing up a shoot and was in my neighborhood. Minutes later, we were on the street, troubleshooting my dilemma. Within moments the issue was resolved. Trevor refused payment, shook my hand, and was off, like a superhero into the night, not looking for gratitude or reward...just out there, doing the right thing. Trevor, thank you so much! Next time I rent camera equipment, I'm coming to JFO first!

    I've rented from JFO a handful of times over the years, and it's always been a good experience…read more Then, last night, I got a last minute job call for someone needing a stage performance video shot in the middle of the night, I called JFO (well, they're actually called "San Diego Film Equipment" now), and, even though it was well after business hours, they quickly prepped me a video package, spent time running me through the gear, and had me set up for a decent price to run off and do the job. Been glad for a long time that they're around to rent from!

    OC camera - Barney Tong Fujifilm!

    OC camera

    (220 reviews)

    $$

    About a week ago, I purchased a used Sony A6400, but ended up having a change of heart and decided…read moreto return it. I was expecting at least some hassle or a restocking fee--but they gave me a full refund, no questions asked. What really blew me away, though, was their honesty. I ended up switching to a Fujifilm model, and the staff member let me know that another shop back east was running a $500 discount on it--and then matched that deal for me on the spot. I had no idea about the promotion, and they easily could have charged full price. I still would have been happy based on the return experience alone. Friendly staff? Check. Great customer service? Check. But that level of honesty and integrity is something you just don't see anymore. That's what sets this place apart. You really can't put a price on that kind of trust. I'll absolutely be a customer for life.

    I called over the weekend to ask about selling a film camera and was told to come in on Monday. I…read morespecifically called ahead because I live about 50 minutes away and wanted to make sure someone would be available to help me. After making the drive, I was told that the person who handles camera purchases had been out for a week. Unfortunately, the employee at the front desk was dismissive rather than empathetic about the situation. It was frustrating to make such a long trip based on the information I was given, and the lack of communication and customer service left me with an experience that doesn't make me want to return.

    Durant John Photographer - photographers - Updated July 2026

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